This kfc is the worst! Should be 0 stars. We were the only ones at the drive thru and there was no one inside. The minute we started ordering the guy had an attitude and it just kept getting worse until we had had enough and just left. He literally acted like he had a whole store full of people to deal with but it was just us. Hire better people with better attitudes cause this aint working. We keep trying this place but every time its been the worst experience with the worst people so i guess this will be our last experience here until they get better employees.
Mike Leatherwood
I just bought the chicken tenders meal from the drive thru. When I got home, the Mac and cheese was only half of a serving and had brown crusty stuff in it. The chicken tasted like the cooking oil that it was cooked in hadn’t been changed in a month. I couldn’t finish the meal. I did not get a receipt, so I don’t know where else to complain so that the store owner sees this. I usually order from this store every week, and they have been consistently getting worse. Rude employees and always messing up the order. I don’t think I’ll be coming back to this location for some time.
Richard Gue
It's been a very long time since I had KFC. It took about 25 minutes to get my food, but I wasn't in a rush. The bucket looked like a pile of slop. I got original recipe, and the skin/crust had almost all slid off the chicken and laying in a heap on the side. The flavor was still good, but geez, what a mess. I ordered a chocolate cake, too. Tried cutting into it after we ate... Darn thing was frozen solid. Fries were cooked perfectly, though. Biscuits were off, maybe stale? I'll try again, but I hope to have some better chicken next time.
Gabrielle Johnson
I absolutely HATE coming here !!! I do GrubHub and sometimes I get sent here to pick up orders. If it didn't affect me I would decline with a quickness. They are EXTREMELY slow, the slowest KFC I've ever been to in Maryland. Last time I had to come here I waited 25 minutes just to be told I'd have to wait another 20 minutes for biscuits ???? That's 45 minutes of my time wasted. I'm not sure what the issue is but please fix it or just close this location altogether.
FPCTheFirst
Wish I didn't have to give them any stars. The night shift is always so unpleasant, rude, short with customers and put zero effort into making your order correct. They turn the lights out 15-30 minutes before closing. And will never make more of anything they're out of if it's within 2 hours of closing.
Jeffrey Harden Jr.
Very slow service and they always get the order wrong. I got a chicken pot pie the last time I went and there was no chicken in the pot pie. Then on another visit I went inside to ask them to fix a mistake they made and I received a very bad attitude like I was in the wrong for asking them to do there job.
Philip John Bohuslav
Well if your idea is cold chicken,poor customer service, smelly floors, missing items definitely would not recommend this restaurant until management takes better control..also workers with no mask gloves or hair nets/caps absolutely inappropriate so no i don't recommend
Amy Bury
This kfc is the worst! Should be 0 stars. We were the only ones at the drive thru and there was no one inside. The minute we started ordering the guy had an attitude and it just kept getting worse until we had had enough and just left. He literally acted like he had a whole store full of people to deal with but it was just us. Hire better people with better attitudes cause this aint working. We keep trying this place but every time its been the worst experience with the worst people so i guess this will be our last experience here until they get better employees.
Mike Clark
Terrible service and food. Did not get my whole order and were closed by the time I realized it. Fries were cold and nasty. Wings were awful! I usually go to Popeyes for chicken because of past experiences at kfc but I decided to give them another chance after seeing a commercial. Big mistake.
Charles Pelley
a chicken place that amazingly never has chicken ready and is usually dead. do the math... service sucks
I have consistently (3 times now) had to pull over and wait for food, even though I only order general things off of the menu with no changes; three other cars waiting for food as well, and they are out of pot pie four hours before closing. I will drive an extra mile to avoid this KFC in the future
Forest Horwith
Very clean and fast service. Staff was very polite.
Emma S.
I wish I didn't have to give a star, because they don't even deserve that. I went to KFC to pick up a Door Dash delivery. It said it would be done by 7:12, I got there at exactly that time. When I told them who I was picking up for, they told me they just dropped the chicken, & that it will take 20 mins. For starters, chicken does not take that long to cook, less than 10 mins if that. I worked at a place that sold chicken, so I would know. After 20 mins passed, the food still wasn't ready. I let my customer know I was planning to stay to get their food. At the end, it took 40 mins to make a 12 piece meal with 3 sides. Absolutely ridiculous.
Lisa Shepard
Most of the food was fine, but the new sandwich was a disappointment and very salty. I won't be getting it again.
David Burton
Brian the manager was very nice to talk with. He runs his store with nothing but professionalism. His employees were nothing but the best. I having retail management experience was very impressed with the way how well Mr. Brian runs this store. I have been coming here for years, but the service that I have received lately is 5-star service. It's also the cleanest KFC store that I've seen. Job well done Brian, I hope KFC appreciates & recognizes how really good you are. As I left Brian said thanks for coming & hope to see you back soon, I reply " you have a nice store here" he said Thanks !!
This kfc is the worst! Should be 0 stars. We were the only ones at the drive thru and there was no one inside. The minute we started ordering the guy had an attitude and it just kept getting worse until we had had enough and just left. He literally acted like he had a whole store full of people to deal with but it was just us. Hire better people with better attitudes cause this aint working. We keep trying this place but every time its been the worst experience with the worst people so i guess this will be our last experience here until they get better employees.
I just bought the chicken tenders meal from the drive thru. When I got home, the Mac and cheese was only half of a serving and had brown crusty stuff in it. The chicken tasted like the cooking oil that it was cooked in hadn’t been changed in a month. I couldn’t finish the meal. I did not get a receipt, so I don’t know where else to complain so that the store owner sees this. I usually order from this store every week, and they have been consistently getting worse. Rude employees and always messing up the order. I don’t think I’ll be coming back to this location for some time.
It's been a very long time since I had KFC. It took about 25 minutes to get my food, but I wasn't in a rush. The bucket looked like a pile of slop. I got original recipe, and the skin/crust had almost all slid off the chicken and laying in a heap on the side. The flavor was still good, but geez, what a mess. I ordered a chocolate cake, too. Tried cutting into it after we ate... Darn thing was frozen solid. Fries were cooked perfectly, though. Biscuits were off, maybe stale? I'll try again, but I hope to have some better chicken next time.
I absolutely HATE coming here !!! I do GrubHub and sometimes I get sent here to pick up orders. If it didn't affect me I would decline with a quickness. They are EXTREMELY slow, the slowest KFC I've ever been to in Maryland. Last time I had to come here I waited 25 minutes just to be told I'd have to wait another 20 minutes for biscuits ???? That's 45 minutes of my time wasted. I'm not sure what the issue is but please fix it or just close this location altogether.
Wish I didn't have to give them any stars. The night shift is always so unpleasant, rude, short with customers and put zero effort into making your order correct. They turn the lights out 15-30 minutes before closing. And will never make more of anything they're out of if it's within 2 hours of closing.
Very slow service and they always get the order wrong. I got a chicken pot pie the last time I went and there was no chicken in the pot pie. Then on another visit I went inside to ask them to fix a mistake they made and I received a very bad attitude like I was in the wrong for asking them to do there job.
Well if your idea is cold chicken,poor customer service, smelly floors, missing items definitely would not recommend this restaurant until management takes better control..also workers with no mask gloves or hair nets/caps absolutely inappropriate so no i don't recommend
This kfc is the worst! Should be 0 stars. We were the only ones at the drive thru and there was no one inside. The minute we started ordering the guy had an attitude and it just kept getting worse until we had had enough and just left. He literally acted like he had a whole store full of people to deal with but it was just us. Hire better people with better attitudes cause this aint working. We keep trying this place but every time its been the worst experience with the worst people so i guess this will be our last experience here until they get better employees.
Terrible service and food. Did not get my whole order and were closed by the time I realized it. Fries were cold and nasty. Wings were awful! I usually go to Popeyes for chicken because of past experiences at kfc but I decided to give them another chance after seeing a commercial. Big mistake.
a chicken place that amazingly never has chicken ready and is usually dead. do the math... service sucks
Restaurantji Recommends
I have consistently (3 times now) had to pull over and wait for food, even though I only order general things off of the menu with no changes; three other cars waiting for food as well, and they are out of pot pie four hours before closing. I will drive an extra mile to avoid this KFC in the future
Very clean and fast service. Staff was very polite.
I wish I didn't have to give a star, because they don't even deserve that. I went to KFC to pick up a Door Dash delivery. It said it would be done by 7:12, I got there at exactly that time. When I told them who I was picking up for, they told me they just dropped the chicken, & that it will take 20 mins. For starters, chicken does not take that long to cook, less than 10 mins if that. I worked at a place that sold chicken, so I would know. After 20 mins passed, the food still wasn't ready. I let my customer know I was planning to stay to get their food. At the end, it took 40 mins to make a 12 piece meal with 3 sides. Absolutely ridiculous.
Most of the food was fine, but the new sandwich was a disappointment and very salty. I won't be getting it again.
Brian the manager was very nice to talk with. He runs his store with nothing but professionalism. His employees were nothing but the best. I having retail management experience was very impressed with the way how well Mr. Brian runs this store. I have been coming here for years, but the service that I have received lately is 5-star service. It's also the cleanest KFC store that I've seen. Job well done Brian, I hope KFC appreciates & recognizes how really good you are. As I left Brian said thanks for coming & hope to see you back soon, I reply " you have a nice store here" he said Thanks !!