On a Pizza Hut comparison scale I rate this 4 stars, assuming you know what you are getting into with an average Pizza Hut pizza.This location has friendly staff and service has always been quick, and whenever I've gone to pickup my Pizza that I've ordered it's been available on time. 4 stars however as a couple times I've gone the dough was VERY tough and chewy and was not great and also parking in this location can be troublesome.Overall it's great to have a Pizza Hut nearby again and if you like Pizza Hut this is a good location baring some rare consistency issues. Hut is a bit pricier than Domino's even with deals but overall I prefer Pizza Hut more and I am a sucker for stuffed crust pizza.
Atmosphere: 4
Food: 4
Service: 5
Johnny Depth
Very nice people working there, I didn’t know about this location but is now my local store and will be ordering here always. The place was very clean, service was quick and they recommended to make an account and get free food and great deals online.Parking: Plenty of parking I would say but since there is other dining restaurants, the weekends might get a little full,Kid-friendliness: They recommended a couple of items that I could get for my nephew, I got one of the melts
I was craving for some Pizza Hut and decided to grab some personal pans. I ordered a plain cheese and a pepperoni personal pans. The location is clean and staff were very nice when taking my order. You will need to scan the QR code for prices. I waited less than 10 minutes for my order. FYI...parking isn't great and it gets crowded on that strip. All in all - I enjoyed it and happy that the bottom crust still has that same buttery crisp/crunch to it!
BiaoYu,Feng Feng
The pizza is too dry. There are no photos on the menu. Asians who are not good at spoken English are often ignored. Obviously, they want to order bone chicken wings, but they take the black boneless chicken. Anyway, they won’t go to the restaurant again!Vegetarian options: No
Atmosphere: 2
Food: 1
Service: 1
Maria Mendoza
I ordered a pepperoni pizza with curbside service and Jessica brought me the pizza super fast she was very kind Thank you Jessica for your services ❤️
Atmosphere: 5
Food: 5
Service: 5
Toteona Gray
I think their food gave me food poisoning. I didn’t feel well after eating a pizza from this location. The pizza was done earlier than expected and checkout was easy and quick. I don’t know think I will be returning to this location ever again. :/ Eating food and getting sick isn’t fun. It was an unfortunate experience.
Atmosphere: 3
Food: 1
Service: 3
brian adom
Wasn't the best order I ever had But it was still pretty good.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
Melissa Pezzella
This Pizza Hut on Rockville Pike across from Wintergreen Plaza is THE best! Staff super friendly, clean, and pizza spot on!! Thanks Sam for the best customer service!!!
I had a big order and they handled it quickly . I arrived a bit early and it’s visible how they packed my order and they did an outstanding job the guy was very organized and made sure my order was great. My guest enjoyed each bit. Thank you
ashley gomez
I ordered last night and pizza was beyond my expectations. You must try there pan pizza super delicious
Sean L.
I called for delivery with a coupon and they would not honor the coupon that I got from their location
rioni boyd
I love Pizza Hut& excited for this store. After months, I finally go. I walked in 9/8/23 placed an order at 11:24am with a male employee named Edwin according to the receipt. I don’t know if that was his name because he didn’t have on a name tag. Regardless, I asked the very nice male employee what the specials are and he told me one special. I didn’t want that so proceeded with my own order. I ordered a personal pan pepperoni pizza, and 8 boneless wings ticket #0006. I paid for that order. Meanwhile, I looked online and saw a promotion for wings. I warned the male employee who took my order that I was placing an online order for the wing promotion and I preferred to cancel my wings that I ordered in the store. He says ok and tells the young Hispanic woman with blonde and black hair about the situation I assume. She comes to the front register area with extremely poor body language, she appears to be annoyed, and have an attitude. I hadn’t even spoken to her yet to mention what was going on and she says “we don’t do that!” Confused, I ask her “do what?” She responded saying that “we don’t cancel orders.” Again, confused i respond by asking her “so if I didn’t want my order you can’t cancel it ?” She rolled her eyes and slammed her hand on the counter. I continued saying “you can void my order and refund me.” She continued to appear frustrated. I’m assuming went on the computer to process the voided wings I wanted. And then said “ you can’t even do it anyway, or it’s going to take 5-6 business day to process” I said “ok that’s fine”. The computer printed a receipt. She grabbed it, balled it up, then threw it under the counter before walking away. The store was quiet and I could her in the back. I spoke a little louder so that maybe she could hear me after she walked off that I needed that receipt. No response. Finally, the original man who took my order walked up to me. I informed him I was ready to process my order online but I didn’t know if she had canceled the entire order or just the wings and that she never gave me the receipt. He goes to tell her, returns and says I just need to buy the wings online before they can make them. I press submit on my order. I hear and see it pop up on the online orders screen in the back by the pizza oven/ warmer. Shortly he comes over with my pizza and wings order. I said thank you, I’d still like a receipt for my refund. He proceeds to hand me the receipt for my original order. I tell him I need a receipt for for the refund to make sure it’s processed for my bank. He goes to the back to ask the young woman. She hastily comes back. I tell her the same thing. She mentioned that the receipt she tossed after my refund was the original one and that they don’t do that. I proceed to say that all stores give you a receipt when a refund is due. She says “we aren’t a store, we’re food” then continues saying I need to wait 5 days to get a receipt online because the refund had not processed yet. At this point I’m a little annoyed by this young lady’s demeanor and I ask her for her store manager, she rapidly responds that she is the store manager. I say I need the owners information or corporate. She informed me I could find that online. I asked for her name she says her name is Melissa. I said thank you, collected my food, then realized I needed ranch for my wings. She says it’s .80 and that it doesn’t come with the wings I ordered. I said that you and walked away. If the young lady wearing the black shirt with black and gold hair is the store manager I suggest this store finds a better manager to run this store. Her attitude is disputable and completely unnecessary. All this was over a refund. I never once demeaning, or rude. Maybe customer service isn’t her field or maybe it’s a bad day for her but totally in appropriate. Check the cameras at the front and rewind to see exactly what I’m mentioning here. The Pizza Hut trip turned bad quickly- for no reason. I want to speak to corporate &the manager. I expect my voided wings were voided or I’m disputing this.
kim wivell
Breadsticks were soft and seasoned to the point. I did enjoy their New Yorker which is at a good price comparison to the regular large. It was very delicious
On a Pizza Hut comparison scale I rate this 4 stars, assuming you know what you are getting into with an average Pizza Hut pizza.This location has friendly staff and service has always been quick, and whenever I've gone to pickup my Pizza that I've ordered it's been available on time. 4 stars however as a couple times I've gone the dough was VERY tough and chewy and was not great and also parking in this location can be troublesome.Overall it's great to have a Pizza Hut nearby again and if you like Pizza Hut this is a good location baring some rare consistency issues. Hut is a bit pricier than Domino's even with deals but overall I prefer Pizza Hut more and I am a sucker for stuffed crust pizza.
Atmosphere: 4
Food: 4
Service: 5
Very nice people working there, I didn’t know about this location but is now my local store and will be ordering here always. The place was very clean, service was quick and they recommended to make an account and get free food and great deals online.Parking: Plenty of parking I would say but since there is other dining restaurants, the weekends might get a little full,Kid-friendliness: They recommended a couple of items that I could get for my nephew, I got one of the melts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breaded Boneless Wings, Traditional Wings, Veggie Lovers Pizza, Pepperoni Pizza, Oven-Baked Chicken Alfredo Pasta, Supreme Pizza, Cinnabon Mini Rolls
Food is great, price reasonable.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Pizza, Breadsticks, Pepperoni Pizza
I was craving for some Pizza Hut and decided to grab some personal pans. I ordered a plain cheese and a pepperoni personal pans. The location is clean and staff were very nice when taking my order. You will need to scan the QR code for prices. I waited less than 10 minutes for my order. FYI...parking isn't great and it gets crowded on that strip. All in all - I enjoyed it and happy that the bottom crust still has that same buttery crisp/crunch to it!
The pizza is too dry. There are no photos on the menu. Asians who are not good at spoken English are often ignored. Obviously, they want to order bone chicken wings, but they take the black boneless chicken. Anyway, they won’t go to the restaurant again!Vegetarian options: No
Atmosphere: 2
Food: 1
Service: 1
I ordered a pepperoni pizza with curbside service and Jessica brought me the pizza super fast she was very kind Thank you Jessica for your services ❤️
Atmosphere: 5
Food: 5
Service: 5
I think their food gave me food poisoning. I didn’t feel well after eating a pizza from this location. The pizza was done earlier than expected and checkout was easy and quick. I don’t know think I will be returning to this location ever again. :/ Eating food and getting sick isn’t fun. It was an unfortunate experience.
Atmosphere: 3
Food: 1
Service: 3
Wasn't the best order I ever had But it was still pretty good.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Pepperoni Pizza, Breadsticks
This Pizza Hut on Rockville Pike across from Wintergreen Plaza is THE best! Staff super friendly, clean, and pizza spot on!! Thanks Sam for the best customer service!!!
Atmosphere: 5
Food: 5
Service: 5
Worst Pizza Hut I’ve ever experienced very nasty!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a big order and they handled it quickly . I arrived a bit early and it’s visible how they packed my order and they did an outstanding job the guy was very organized and made sure my order was great. My guest enjoyed each bit. Thank you
I ordered last night and pizza was beyond my expectations. You must try there pan pizza super delicious
I called for delivery with a coupon and they would not honor the coupon that I got from their location
I love Pizza Hut& excited for this store. After months, I finally go. I walked in 9/8/23 placed an order at 11:24am with a male employee named Edwin according to the receipt. I don’t know if that was his name because he didn’t have on a name tag. Regardless, I asked the very nice male employee what the specials are and he told me one special. I didn’t want that so proceeded with my own order. I ordered a personal pan pepperoni pizza, and 8 boneless wings ticket #0006. I paid for that order. Meanwhile, I looked online and saw a promotion for wings. I warned the male employee who took my order that I was placing an online order for the wing promotion and I preferred to cancel my wings that I ordered in the store. He says ok and tells the young Hispanic woman with blonde and black hair about the situation I assume. She comes to the front register area with extremely poor body language, she appears to be annoyed, and have an attitude. I hadn’t even spoken to her yet to mention what was going on and she says “we don’t do that!” Confused, I ask her “do what?” She responded saying that “we don’t cancel orders.” Again, confused i respond by asking her “so if I didn’t want my order you can’t cancel it ?” She rolled her eyes and slammed her hand on the counter. I continued saying “you can void my order and refund me.” She continued to appear frustrated. I’m assuming went on the computer to process the voided wings I wanted. And then said “ you can’t even do it anyway, or it’s going to take 5-6 business day to process” I said “ok that’s fine”. The computer printed a receipt. She grabbed it, balled it up, then threw it under the counter before walking away. The store was quiet and I could her in the back. I spoke a little louder so that maybe she could hear me after she walked off that I needed that receipt. No response. Finally, the original man who took my order walked up to me. I informed him I was ready to process my order online but I didn’t know if she had canceled the entire order or just the wings and that she never gave me the receipt. He goes to tell her, returns and says I just need to buy the wings online before they can make them. I press submit on my order. I hear and see it pop up on the online orders screen in the back by the pizza oven/ warmer. Shortly he comes over with my pizza and wings order. I said thank you, I’d still like a receipt for my refund. He proceeds to hand me the receipt for my original order. I tell him I need a receipt for for the refund to make sure it’s processed for my bank. He goes to the back to ask the young woman. She hastily comes back. I tell her the same thing. She mentioned that the receipt she tossed after my refund was the original one and that they don’t do that. I proceed to say that all stores give you a receipt when a refund is due. She says “we aren’t a store, we’re food” then continues saying I need to wait 5 days to get a receipt online because the refund had not processed yet. At this point I’m a little annoyed by this young lady’s demeanor and I ask her for her store manager, she rapidly responds that she is the store manager. I say I need the owners information or corporate. She informed me I could find that online. I asked for her name she says her name is Melissa. I said thank you, collected my food, then realized I needed ranch for my wings. She says it’s .80 and that it doesn’t come with the wings I ordered. I said that you and walked away. If the young lady wearing the black shirt with black and gold hair is the store manager I suggest this store finds a better manager to run this store. Her attitude is disputable and completely unnecessary. All this was over a refund. I never once demeaning, or rude. Maybe customer service isn’t her field or maybe it’s a bad day for her but totally in appropriate. Check the cameras at the front and rewind to see exactly what I’m mentioning here. The Pizza Hut trip turned bad quickly- for no reason. I want to speak to corporate &the manager. I expect my voided wings were voided or I’m disputing this.
Breadsticks were soft and seasoned to the point. I did enjoy their New Yorker which is at a good price comparison to the regular large. It was very delicious