I got some good fried chicken! Normally, after 8pm you get what's left but I had a great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, KFC Sauce
Olivia Taylor
Got there about 10:35 a.m.,they open at 10:30 a.m. it was pouring rain myself and a couple of other people were standing by the door for your employees, (that we could see) to open the door but they did not, after another 10 minutes I went to the drive thru, asked your manager, name John, he could of told us only the drive thru was open, he then told me that I'm taking to long to place my order,my break from work was almost over so I did order a 3 piece meal, the chicken was fried very very hard so I was not able to eat any of it, and he never apologized, he was very rude as well, I did go back to work and informed all the teachers at my school to never go there and they agreed! According to your sign on the door, the dining area opens at 10:30 a.m. too!!!
Atmosphere: 1
Food: 1
Service: 1
ChaLita Tillman
Customer service was exceptional, the food was hot and delicious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 8 PC Chicken Meal
Theresa Gunn
This place has terrible customer service. I asked for a breast, wing, leg and thigh. Why did the girl give me 2 thighs ? She didn't even give me an option to choose. I asked for another breast they were out. She also didn't give me honey or ketchup that I asked for in the beginning. She seemed like she was slow. Train your people to have customer service skills!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Honey Sauce, Fried Chicken, Ind Fries
Roop Waraich
Food was fine, but lack of customer service. Got smashed potatoes, they didn’t even put fork or spoon. How dumb the staff is. ?
Atmosphere: 3
Food: 4
Service: 2
E.M. “Gina” Prince
The food was piping hot and tasted the way it did when I was young. It invoked great memories.I drove thru and the service was friendly and quick.
Recommended dishes: Fried Chicken, Gravy
Lorenzo Phillips
Quick stop through the Drive thru for a 8 piece bucket of delicious original chicken for dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
julie Davis
I was a little disheartened with the service I received. If I had just stuck with my original order, it would have been a 5 star review. The problem is I have not been to KFC since before COVID. Therefore, I had no idea of the change in menu. I'm looking at the price of corn asking the cashier if it is a whole or 1/2 ear of corn and she's looking at me like I had 2 heads.I ask her about jalapeño peppers and she looks at me like I'm asking for a burger. Lesson learned I will not be going back. Employees should feel comfortable telling customers about menu change.
I wish I had checked the reviews before ordering food from this place. The staff was rude. It was my first and last time ordering here. I think Popeyes tastes better.
Hello, I wish I could give 0 stars. I am 58 years old and have loved KFC since I was a child. My granddaughter loves the chicken sandwich. So, we went tonight, around 7-7:15 pm, just for that sandwich. We got to the window asked for two number 13, the meal. The lady said, what??? I repeated myself... silence, crickets. I didn't know what was going on. She then asked, what would you like to order? I started repeating myself for the third time a little louder this time and she interrupted me and YELLED, you don't have to yell just repeat your order. I said, thank you very much. I drove off and went to Burger King. They were VERY pleasant. I will return to KFC but Never the one on Marlboro pike in district heights MD.
Lovely Love
Food looked old. One piece was missing the skin like someone ate off it 2nd time going here and had to spend money elsewhere cause food looked horrible please don't waste your money if you go through drive thru please look at your food before you pull
Atmosphere: 2
Food: 1
Service: 4
Edwin Arg
Worst chicken I have ever tried.
Atmosphere: 4
Food: 1
Service: 3
CW RN
Why would I go back there? Our eldest daughter came home from university and wanted the new chicken box. Neither of us has had KFC in over three years. We ordered online at 7:25 for a 7:45 pickup up. Walked in at exactly 7:45 to see nothing waiting on us in the online ordepick-upup area. Ten minutes into our surprise slumber party, an employee rudely asked me what my order was. I smiled and politely told her, and she quickly explained, "It'll be six minutes before the biscuits are ready." Two separate disgruntled customers joined the party both from the drive-through waiting on biscuits. An additional three guests placed orders complete with biscuits and received them before the original trio, not to mention countless drive through patrons. 8:18 I found myself receiving my order but felt I would be remiss if I didn't at least mention the delay to the manager on duty. With zero care, he explained he was aware of the state his establishment was in and seemingly couldn't care less. Well done Waldorf KFC, you and your fried chicken competitors across the street have earned the right to not receive my business due to a lack of respect for customers time, failure to adequately train your staff and a blatant absence of concern for basic customer service. My fellow citizens of Waldorf, we deserve better, and I guarantee we will not receive it as long as we put up with it. Chicken and nuggets were tasty, but the long awaited biscuits were a significant letdown. The establishment was clean too. It's definitely worth the trip to La Plata to not deal with sub-standard service.***UPDATE***The one saving grace I could always rely on. The Michael Jordan of clutch desserts. My Old Faithful and never wavering was the chocolate cake. They managed to botch that as well. My wife states, "It has a weird taste". I can feel the grit of unproperly stirred flour. Lastly, I'll reiterate its been years since my last KFC experience but did some where along the line heavy salt took the place of actual seasoning? And for those reasons, I'm done.
My fried chicken was not finger licking good :(
Atmosphere: 1
Food: 1
Service: 1
I got some good fried chicken! Normally, after 8pm you get what's left but I had a great experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, KFC Sauce
Got there about 10:35 a.m.,they open at 10:30 a.m. it was pouring rain myself and a couple of other people were standing by the door for your employees, (that we could see) to open the door but they did not, after another 10 minutes I went to the drive thru, asked your manager, name John, he could of told us only the drive thru was open, he then told me that I'm taking to long to place my order,my break from work was almost over so I did order a 3 piece meal, the chicken was fried very very hard so I was not able to eat any of it, and he never apologized, he was very rude as well, I did go back to work and informed all the teachers at my school to never go there and they agreed! According to your sign on the door, the dining area opens at 10:30 a.m. too!!!
Atmosphere: 1
Food: 1
Service: 1
Customer service was exceptional, the food was hot and delicious.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken, 8 PC Chicken Meal
This place has terrible customer service. I asked for a breast, wing, leg and thigh. Why did the girl give me 2 thighs ? She didn't even give me an option to choose. I asked for another breast they were out. She also didn't give me honey or ketchup that I asked for in the beginning. She seemed like she was slow. Train your people to have customer service skills!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Honey Sauce, Fried Chicken, Ind Fries
Food was fine, but lack of customer service. Got smashed potatoes, they didn’t even put fork or spoon. How dumb the staff is. ?
Atmosphere: 3
Food: 4
Service: 2
The food was piping hot and tasted the way it did when I was young. It invoked great memories.I drove thru and the service was friendly and quick.
Recommended dishes: Fried Chicken, Gravy
Quick stop through the Drive thru for a 8 piece bucket of delicious original chicken for dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
I was a little disheartened with the service I received. If I had just stuck with my original order, it would have been a 5 star review. The problem is I have not been to KFC since before COVID. Therefore, I had no idea of the change in menu. I'm looking at the price of corn asking the cashier if it is a whole or 1/2 ear of corn and she's looking at me like I had 2 heads.I ask her about jalapeño peppers and she looks at me like I'm asking for a burger. Lesson learned I will not be going back. Employees should feel comfortable telling customers about menu change.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: Fried Chicken, Gravy, Cole Slaw
I wish I had checked the reviews before ordering food from this place. The staff was rude. It was my first and last time ordering here. I think Popeyes tastes better.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Had chicken it was as usual. Small
Atmosphere: 4
Food: 3
Service: 3
Hello, I wish I could give 0 stars. I am 58 years old and have loved KFC since I was a child. My granddaughter loves the chicken sandwich. So, we went tonight, around 7-7:15 pm, just for that sandwich. We got to the window asked for two number 13, the meal. The lady said, what??? I repeated myself... silence, crickets. I didn't know what was going on. She then asked, what would you like to order? I started repeating myself for the third time a little louder this time and she interrupted me and YELLED, you don't have to yell just repeat your order. I said, thank you very much. I drove off and went to Burger King. They were VERY pleasant. I will return to KFC but Never the one on Marlboro pike in district heights MD.
Food looked old. One piece was missing the skin like someone ate off it 2nd time going here and had to spend money elsewhere cause food looked horrible please don't waste your money if you go through drive thru please look at your food before you pull
Atmosphere: 2
Food: 1
Service: 4
Worst chicken I have ever tried.
Atmosphere: 4
Food: 1
Service: 3
Why would I go back there? Our eldest daughter came home from university and wanted the new chicken box. Neither of us has had KFC in over three years. We ordered online at 7:25 for a 7:45 pickup up. Walked in at exactly 7:45 to see nothing waiting on us in the online ordepick-upup area. Ten minutes into our surprise slumber party, an employee rudely asked me what my order was. I smiled and politely told her, and she quickly explained, "It'll be six minutes before the biscuits are ready." Two separate disgruntled customers joined the party both from the drive-through waiting on biscuits. An additional three guests placed orders complete with biscuits and received them before the original trio, not to mention countless drive through patrons. 8:18 I found myself receiving my order but felt I would be remiss if I didn't at least mention the delay to the manager on duty. With zero care, he explained he was aware of the state his establishment was in and seemingly couldn't care less. Well done Waldorf KFC, you and your fried chicken competitors across the street have earned the right to not receive my business due to a lack of respect for customers time, failure to adequately train your staff and a blatant absence of concern for basic customer service. My fellow citizens of Waldorf, we deserve better, and I guarantee we will not receive it as long as we put up with it. Chicken and nuggets were tasty, but the long awaited biscuits were a significant letdown. The establishment was clean too. It's definitely worth the trip to La Plata to not deal with sub-standard service.***UPDATE***The one saving grace I could always rely on. The Michael Jordan of clutch desserts. My Old Faithful and never wavering was the chocolate cake. They managed to botch that as well. My wife states, "It has a weird taste". I can feel the grit of unproperly stirred flour. Lastly, I'll reiterate its been years since my last KFC experience but did some where along the line heavy salt took the place of actual seasoning? And for those reasons, I'm done.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fried Chicken