I am definitely not happy about the new items menu I go there for the Napa chicken salad and they didn't even have it antmore!!! I ended up getting a tuna salad sandwich and it was so messy half the tuna was on the outside of the bread I wish I would have taken a a picture of this ugly sandwich and they guaranteed flavor and every bite but all I had was Bread on half of my sandwich because all the tuna was everywhere else. And as I sat there for 2 hours doing some work and being by myself I heard several customers complaining about the menu
Atmosphere: 3
Food: 3
Service: 3
S. B.
The pick 2 menu is great!
Atmosphere: 4
Food: 5
Service: 5
Lisa Keyser
As A doordash driver we are in here alot and service is generally good. BUT JOE (I believe mgmt) is extremely friendly and acknowledges us and actually checks on our food If we are waiting! He knows we are dashers, hes friendly as all heck and is always moving!! All while doing 50 other things. Sometimes us doordashers feel like we are a nuisance but even when busy Joe makes us feel like we are part of the team and this is talked about amongst all of us drivers in westminster! Had to put it in your ear that Joe should train all mgmt on how it's done!! We know your all busy and I know some of us can get awnry because we work for time. But joe doesn't let it get to that point even if they are behind letting us know so we can tell your customer can make the world of difference for all of us! Thank you for listening
Atmosphere: 5
Service: 5
Liliana Bricken
Well, this was one of the worst Panera experiences I've had in a while. I guess the restaurant was short staffed, and they got a lot of on-line and in-store orders at once. But, everyone was waiting for a LONG time! There was a line inside that wrapped around the corner of the pick-up area. The manager was trying really hard to keep up, but she just didn't have enough help. They tried filling on-line orders, but the line inside got out of hand. Then a woman comes in to pick up her on-line order and they told her it would be an hour. Just no way to catch up! In addition, our order was wrong, (we got a cup of soup instead of a bowl), and we auromatically got chips insted of being adked what side we wanted. Also, I went up to get a cookie after our meal which used to be 99 cents with a meal, but they charged me $2.95.The good news is that my soup was piping hot, which is always a plus, and my frontaga chicken sandwich was really good, as usual! And, sitting at a table by the fire was a real plus!
Atmosphere: 4
Food: 5
Service: 1
Бекзод Джанполатов
Pure quality sandwich, good soup.
Food: 3
Service: 4
Peter Kam
I always go late in the evening, but there are barely any customers. Got a hair in my pastry once, which was promptly replaced. Otherwise food is reliably good.
Service was very lackluster. The cashier, Josh, was apathetic, and made several mistakes on our order. I asked for a half side salad, to which he said "sure" and charged us for a whole one. He didn't even ask if it was for here or to go. (It was for here, and everything was to go). Very disappointing. Service is more important than the food, and it is because of this experience that I am probably not going to support the poor management of this Panera.
Atmosphere: 3
Food: 5
Service: 2
David Dufresne
Tasty
Atmosphere: 5
Food: 5
Service: 5
Adam Poteet
Nice interior and staff is as attentive as they can be during the breakfast and lunch rushes. Still think food is too overpriced for what you get, but atmosphere is a hidden charge that most people are willing to pay for.
I have to say, I stopped going to panera because the sandwhich was all bread most of the time and very little toppings. I tried it again today and was super impressed! Maybe it was the Eldersburg location that was skimping but I will definitely be going to Westminster from now
Atmosphere: 5
Food: 5
Service: 5
Harvey Perryman
My wife and I frequent this Panera. The food is good, the service is quick, the dining area is clean. Sometimes we eat in, sometimes we take out, and sometimes my wife has food delivered. All three are positive experiences. I would suggest the charged lemonade(there is a ton of caffeine, so be warned).Parking: This location is part of a retail strip, so there is always plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich
Amira Smith
The person taking my order was very helpful and answered all of my 20 plus questions! She was familiar with the menu and gave me some great alternatives for what I was looking for!The bathrooms were clean.There was also someone cleaning off the tables and pushing the chairs in. Keeping it very orderly.Parking: It's busy for a reason. It's hard to find a parking spot that is close.
Card only location (no cash accepted) mostly staffed by local college students and most of the patronage also appears to be ODU students, often giving the feel of an off-campus study hall as people read and congregate. Interior is clean. Cups are kept behind the counter unlike many other local Panera locations. The staff can be hit or miss with their knowledge and enthusiasm. Food is standard Panera: overpriced sandwiches and faux-healthy sides.
Mike Mason
Walked in and got a large order of bagels for my company breakfast. Super fast a d super friendly staff. Wish I could remember the woman's name who assisted me but she was great.
I had a great time with my grandson
Atmosphere: 5
Food: 5
Service: 5
I am definitely not happy about the new items menu I go there for the Napa chicken salad and they didn't even have it antmore!!! I ended up getting a tuna salad sandwich and it was so messy half the tuna was on the outside of the bread I wish I would have taken a a picture of this ugly sandwich and they guaranteed flavor and every bite but all I had was Bread on half of my sandwich because all the tuna was everywhere else. And as I sat there for 2 hours doing some work and being by myself I heard several customers complaining about the menu
Atmosphere: 3
Food: 3
Service: 3
The pick 2 menu is great!
Atmosphere: 4
Food: 5
Service: 5
As A doordash driver we are in here alot and service is generally good. BUT JOE (I believe mgmt) is extremely friendly and acknowledges us and actually checks on our food If we are waiting! He knows we are dashers, hes friendly as all heck and is always moving!! All while doing 50 other things. Sometimes us doordashers feel like we are a nuisance but even when busy Joe makes us feel like we are part of the team and this is talked about amongst all of us drivers in westminster! Had to put it in your ear that Joe should train all mgmt on how it's done!! We know your all busy and I know some of us can get awnry because we work for time. But joe doesn't let it get to that point even if they are behind letting us know so we can tell your customer can make the world of difference for all of us! Thank you for listening
Atmosphere: 5
Service: 5
Well, this was one of the worst Panera experiences I've had in a while. I guess the restaurant was short staffed, and they got a lot of on-line and in-store orders at once. But, everyone was waiting for a LONG time! There was a line inside that wrapped around the corner of the pick-up area. The manager was trying really hard to keep up, but she just didn't have enough help. They tried filling on-line orders, but the line inside got out of hand. Then a woman comes in to pick up her on-line order and they told her it would be an hour. Just no way to catch up! In addition, our order was wrong, (we got a cup of soup instead of a bowl), and we auromatically got chips insted of being adked what side we wanted. Also, I went up to get a cookie after our meal which used to be 99 cents with a meal, but they charged me $2.95.The good news is that my soup was piping hot, which is always a plus, and my frontaga chicken sandwich was really good, as usual! And, sitting at a table by the fire was a real plus!
Atmosphere: 4
Food: 5
Service: 1
Pure quality sandwich, good soup.
Food: 3
Service: 4
I always go late in the evening, but there are barely any customers. Got a hair in my pastry once, which was promptly replaced. Otherwise food is reliably good.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Panera Broccoli Cheddar Bread Bowl, Bear Claw
Service was very lackluster. The cashier, Josh, was apathetic, and made several mistakes on our order. I asked for a half side salad, to which he said "sure" and charged us for a whole one. He didn't even ask if it was for here or to go. (It was for here, and everything was to go). Very disappointing. Service is more important than the food, and it is because of this experience that I am probably not going to support the poor management of this Panera.
Atmosphere: 3
Food: 5
Service: 2
Tasty
Atmosphere: 5
Food: 5
Service: 5
Nice interior and staff is as attentive as they can be during the breakfast and lunch rushes. Still think food is too overpriced for what you get, but atmosphere is a hidden charge that most people are willing to pay for.
Atmosphere: 5
Food: 3
Service: 4
Restaurantji Recommends
I have to say, I stopped going to panera because the sandwhich was all bread most of the time and very little toppings. I tried it again today and was super impressed! Maybe it was the Eldersburg location that was skimping but I will definitely be going to Westminster from now
Atmosphere: 5
Food: 5
Service: 5
My wife and I frequent this Panera. The food is good, the service is quick, the dining area is clean. Sometimes we eat in, sometimes we take out, and sometimes my wife has food delivered. All three are positive experiences. I would suggest the charged lemonade(there is a ton of caffeine, so be warned).Parking: This location is part of a retail strip, so there is always plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich
The person taking my order was very helpful and answered all of my 20 plus questions! She was familiar with the menu and gave me some great alternatives for what I was looking for!The bathrooms were clean.There was also someone cleaning off the tables and pushing the chairs in. Keeping it very orderly.Parking: It's busy for a reason. It's hard to find a parking spot that is close.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bistro French Onion Soup, Chips, Pepperoni Mozzarella Melt, Chocolate Chipper Cookie
Card only location (no cash accepted) mostly staffed by local college students and most of the patronage also appears to be ODU students, often giving the feel of an off-campus study hall as people read and congregate. Interior is clean. Cups are kept behind the counter unlike many other local Panera locations. The staff can be hit or miss with their knowledge and enthusiasm. Food is standard Panera: overpriced sandwiches and faux-healthy sides.
Walked in and got a large order of bagels for my company breakfast. Super fast a d super friendly staff. Wish I could remember the woman's name who assisted me but she was great.
Atmosphere: 5
Food: 5
Service: 5