Subway

85 Western Ave Unit 10, Lot 1, South Portland
(207) 761-6965

Recent Reviews

James Boudreau

Arrived with a coupon which arrived every month in the mail for a 12” sandwich for $6.99. Ordered a classic BMT, and when I checked out the price indicated about $9.75. When I inquired why so much I was told the salami and pepperoni was extra and that the BMT apparently only comes with ham now ???? I told them to keep the sandwich.

Phillip Smith

Always dirty staff are great but not all of them and they don’t know how to handle there labor on staff

Kob Bussuvanno

Ordered online but they said they did not get it. Check the computer, they got my order. I went to work late.

Atmosphere: 1

Food: 1

Service: 1

Elizah “Elise” Ginsberg

Dirty and the kids were sleeping on shift? No one to take our order? Didn't order food obviously....

Atmosphere: 1

Food: 1

Service: 1

Mark Lutian

I stopped by at 9:30 and the store was closed early. This was supposed to be my supper. I am not happy.

Service: 1

Cindy Hughes

Went on October 5th 2023. The counter where sandwiches are prepared on was filthy with pieces of food everywhere on it. The cucumbers were frozen and discolored. I wanted to turn & run, but was so tired and hungry, I ordered a sandwich. When I got home with it, I lost my appetite after what I saw. Been going to this location a long time. I don't know what happened that day. But I won't return to that location.

Atmosphere: 1

Food: 1

Service: 1

Kait Micks

Killer service!! (by the girl with the awesome sun tattoo on her elbow)? and an amazing sandwich ?

Atmosphere: 5

Food: 5

Service: 5

Maine Boy

I don't know what's going on at this Subway location but do not order online unless you want your sandwiches to be made totally wrong. I've placed a dozen online orders here over the past three months, and every one of them was messed up. In five of the orders, they forgot to put cheese on the sandwiches. In two of the orders, they forgot to put meat on the sandwiches. In three of the orders, they loaded the sandwiches with lettuce even though I asked for no lettuce. In two of the orders, they dumped tons of mayonnaise on the sandwiches even though I asked for no mayo. In one of the orders they piled tons of onion on the sandwich even though I asked for no onions. In one of the orders they put chicken on a cheesesteak sandwich instead of beef. The only way to get a correct order at this location is to order in-person and watch the sandwich artist like a hawk to make sure they put the correct items on the sandwich. I shouldn't have to do that. These are grown adults who presumably know how to read. If the order says no onions, don't put half a pound of sliced onions on the sandwich. If the order says cheesesteak, don't make it with chicken. If the order says extra cheese, don't make a cheeseless sandwich. This isn't complicated.

Atmosphere: 3

Food: 3

Service: 1

Sophia Chouinard

best food I've ever had. I love it hereKid-friendliness: my kids love it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Raspberry Cheesecake

Joe Christopher

Love this location, Taylor is a great manager and the whole team is friendly. Sandwich Platters for football, friends and family parties are great and consistent.

Atmosphere: 5

Food: 5

Service: 5

Janice Bruns

Did an online order for a veggie wrap said it would be ready by 6 get there at 5:55 still wasn't ready so the guy came out of the back after a couple minutes informs me they were out of wraps fine no big deal so got a foot long veggie....asked for extra olives and when asked of they put olives on he said yeah (I wasn't paying attention since he had the online slip in front of him) got the sandwich home no olives and did I mention no honey mustard either this place really isn't the greatest since I was the only customer on the entire place

Laurie Dyment

My dad does the online ordering. Its quick and easy. The staff was friendly and food was good. :)

Atmosphere: 5

Food: 5

Service: 5

Hathan DeVore

Good location but very disappointed they took away the gluten free rolls as I will no longer be able to eat here

Josh Jordan

I stopped in the store to grab a sandwich yesterday. The lady in front of me made her order the kid rolled his eyes at her when she asked for more green peppers. I was about ready to walk out after that. I stayed and placed my order. I asked for pickles on my Philly. He rolled his eyes didn't make eye contact at all. Then when it came down to asking me what i wanted for a sauce he didn't. He just put mayo on it, I wanted to say something but didn't just because how rude he was. I came close to walking with out my sandwich. I was hungry and wasn't looking for rainbows. But really!!! I have gotten better customer service at that one before.

Eskay

Can never get this store to pick up the phone…

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