McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
17921 E 9 Mile Rd, Eastpointe
(586) 772-1311
About McDonald's
Customers' Favorites
McDonald's Reviews
McDonald’s on 9 mile in Eastpointe I am so disappointed. Nothing about my order was correct. Customer service was horrrible, my food was cold, missing items, and half my order was wrong. I asked for fresh food for the server to tell me, with attitude, pull up Since I want my food fresh. Just to pull up and wait another 10 minutes and still be missing items and she come out cuz they don’t remember my order. FOOD STILL COLD, ORDER STILL INCORRECT, STILL MISSING ITEMS, HORRIBLE...read full review
This store says that they aren't open during open hours often threw out the last 5 years and says that they are out of just about everything for the last few years. This store needs to close so that we can have a quality store take it's place
Ratings
Menu
Hours
| Monday | 7AM - 10PM |
| Tuesday | 7AM - 10PM |
| Wednesday | 7AM - 10PM |
| Thursday | 7AM - 10PM |
| Friday | 7AM - 10PM |
| Saturday | 7AM - 10PM |
| Sunday | 7AM - 10PM |
McDonald's is a well-known fast-food restaurant that offers a friendly staff and efficient service. Despite being a busy location, the employees work well together to provide a satisfactory experience. The food quality is generally acceptable, although the temperature may not always be ideal. The restaurant features a play area for children, but it may not be the most wheelchair-accessible location.
The reviews suggest that the restaurant generally provides a positive experience, with delicious food and professional staff. The manager and employees have demonstrated the ability to quickly resolve any issues that may arise, such as missing menu items. The cleanliness of the restaurant is also praised.
However, there have been some instances of inconsistency, such as occasional shortages of certain menu items or issues with the drive-thru service. The reviews indicate that management may need to address these challenges to further improve the overall customer experience.