“Visited this location for the first time last week. Ended up waiting longer than I should of because they lost my ticket, but they really went above and beyond to make up for it. So no complaints there. Because they lost my ticket my subs did look and feel a bit rushed. They also forgot to put pickles on my husband's subs, but both were still tasty.“
“Amazing customer service! I went later in the day to pick up a sandwich I planned to eat for lunch the next day. I asked the employee which would be the best to order for the next day and she was kind enough to offer to put the toppings in a cup, separate from the sandwich. At first I declined but she asked if I was sure and reassured me it wasn't a problem at all, so I agreed. It was really kind and helpful! Thank you! That was excellent customer service!“
“I wish Subways were open a little later. I always walk in 30-45 minutes to close and they're mopping the floor and the chairs are stacked and I feel so bad for walking in close to closing. But, they always accommodate me and if my order is highly customized they'll try to charge me for a cheaper option.“
“First time here to this little gem. The cook used to run an old local well known restaurant that had burned down but kept the food quality with them. Great soup selection and the sandwiches are not your typical sandwich. Great quality ingredients and the bread is wonderful! Can't wait to go back!“
“I have 4 other Tubbys closer to my home but, I drive to the Waterford location because they're the BEST!! the staff is super cool they always have good attituides and they always make your sandwich the correct size no stiffing you on the meat! They make your sandwich exactly as ordered you must tip these guys because your sandwich will be AMAZING!!“
“Over the past few years, I've become a fan of Jersey Mike's. I usually go for the #9 with no bacon, and it's my go to sub. Even though this locations not my primary one, it was still an enjoyable experience. Walking in, I was greeted and I was able to place my order within a few minutes of being there. My sub came out perfect, and they made my sub perfectly. I always get this sub with no bacon, and that's important to me. The location's clean and seems well maintained. Staff is wonderful and aside from being on Rochester Road, it's a nice change to come here for once. Thank you Jersey Mike's!“
“I love this spot. I regularly order from Penn Station and have never been disappointed. The staff are always super friendly and the subs are always fresh and delicious. I'm obsessed with their club sandwich. The price for the portion size is more than fair as well. I will continue to order from here. Great job!“
“Jersey Mike's needs to tell their employees to start changing their gloves when they're making sandwiches and touching food and going to the register and playing with money and going to the next customer it's disgusting. And the tables that you can sit there needs to be “
“I have been going to Potbelly for about three years. I started at the one on Crooks near 16 mile and now I go to the one in Rochester Hills. Today is Election Day. I voted and then went to Potbelly for my sandwich and malt. As I paid for my purchase I was offered a Free cookie because I had a, I Voted sticker on my jacket. I thought that was a really cool thing to do and I thank Potbelly. Well done. A thankful customer, Bob G“
“Most exceptional customer service you'll ever get from a man that's worked there many years. I ALWAYS come back, and will for many years. You could go to any Tubby's but this one is unique due to the customer service by the man I believe to also be the owner. Most certainly will return!“