“EDIT HAS BEEN ADDED AT THE END! Thank you Rick Slone.Sandhill used to be one of my partners favorite places to dine. We go out two to three times per week so had gone there often. Suddenly awhile ago we would go during regular hours to find their big neon open sign on but the doors were locked. So we stopped going there. On 2/28 a group of friends were meeting there and said the place was under new ownership so we decided to give it another try. The food was decent and we enjoyed ourselves. When the bill arrived I thought “wow, the beer must be really expensive because our food wasn’t that much but that seems to be the price of dining out these days” I added what amounted to be a 23% tip because I always give 20% and round up to the nearest dollar. When I got home I happened to look at my receipt before tossing it to see how much the beer actually was. It was $3 each, so not exorbitantly expensive. What I was surprised to see was they had already added a 20% gratuity to the amount. This brought my total tip on what the actual price of our order was to 49%! I have been to restaurants where they do this with groups but they make announcement at the table that gratuity has already been added. No such announcement was made. On the 29th I stopped by the place to talk with the owner. They were not present but the bartender said she would have them call me. A few hours later I received a call from Bennett, she was extremely rude and even hostile from the start. She informed me it’s posted on the front that a tip is added to all parties over 8 people. I explained that most people don’t read signs and furthermore I did not open the door, someone was entering in front of me and held the door. I also stated that any place I have been where the tip is already added the wait staff makes an announcement to the table that gratuity is already added. With her voice raised she informed me that the sign is on the front because the waitress doesn’t have time to make an announcement. I thought that was pretty lame but said if the staff isn’t going to tell you then it should be put on the menu where people will actually see it. She stated that there’s no room on the menu and yelled at me, “You know our waitresses only make $5 an hour not $12?!” I stated that I am aware that wait staff are underpaid, that is why I always tip 20%. What I was thinking but did not state was that I do not believe I need to make up for the current system of low wages and tipping by tipping what wound up being 49% on our actual total. She yelled at me, “I have already apologized what do you want me to do?!” Well, actually she had never apologized, she gave me excuses while using a raised voice and hostile attitude. I told her I wanted some of my money back but what I had actually wanted when talking to them was for them to understand that they should in fact tell people when they have already added the gratuity and to be decent and even apologize. All I received was hostility and excuses. After that I was so so furious I only said I wanted some of my money back because I was too polite to say what I was actually thinking. A place could have the best food in the world but if they treat their customers poorly they will not be getting my business. So I guess this is forewarning, if you choose to dine here, check your bill thoroughly and I hope you get better treatment than we did.EDITED TO ADD: 3/3/24 I received a call from Rick today, the actual owner of the restaurant and have changed my review from 1 star to 4 stars. He had heard what happened from another member in our group and was quite upset about the whole situation. He purchased the place a month ago and has been working to turn it around. He talked to me about all of my concerns and assured me things will be changing. He has definitely taken care of us and we will be returning.“
“I've been a customer of Stagecoach for the last 3 years, and they never disappoint. Staff is incredibly cool and friendly, always ready to suggest something, and to even try and make a new cocktail.Service, music, drinks, food. Everything is perfect always. Love them!“
“First time turned into multiple times. Cool place great service. Only been there for lunch but the quality of food is awesome!! Made me an amazing BLT. Bacon was perfect, bread was toasted! Fries were great. My new go to now when I am in Marshall!!“
“Been there a few times had a great time. Low lit with cement floor, pool tables, darts, extensive music selection on the jukebox, bartender was pleasant, and not overly busy which I like very much. I’m not sure about the food. I’ve never eaten there just a lot of drinking.“
“This is a cool little small town bar. The door guy was super cool and there was a wedding party in the bar when I showed up. Great decorations throughout the whole bar and drinks are cheap. Place even had a poster in the men’s room I had way back in college. Pretty cool if you ask me.“