Worst service I’ve ever had the staff hung up on me then refused to answer my calls. They put me on hold and stayed there for over 20 minutes just to get hung up on again. Called on another phone and they picked up and put me back on hold again.
Atmosphere: 1
Food: 1
Service: 1
Francisco Bautista
I ordered a pizza and it never arrived, I called to ask for a refund and they said I can't do that, I waited so long to lose everything, TERRIBLE SERVICE!
Service: 1
Yk ItsBreezy
Simply do not get pizza from here.. to start the crust is flavorless, sauce taste just like little Caesars, and if u get bacon be expecting to get near 5 peices on the whole pizza. Place is gross, simply an over priced pizza that tastes like it was frozen.. go to little Caesars for same quality but cheaper, no point on wasting time and money on this place.
Food: 1
Service: 1
Joe Jack
Ya’ll cooked my pasta perfectly! Just wanted to say
Atmosphere: 5
Food: 5
Service: 5
John Denton
The pizza is thinner than a dollar bill...
Atmosphere: 2
Food: 1
Service: 3
Lord Bragi
Gobs of cheese on a pizza that's suppose to be light cheese.
Atmosphere: 1
Food: 1
Service: 1
James Kreider
Great at the counter! Got my pizza home and it was cold? Normally its great. It was not fresh. Of course ill be back but dang.
Food: 2
Service: 4
Brilliantly Kelly
Horrible Pizza spent $16 on a two topper Large barely any toppings for the price! I didn't like that I ordered through pizza hut website but they assigned me a dasher for delivery. Pizza was barely warm when I received it. My bread sticks which use to be my favorite pizza bread sticks were terrible as well but worse than my pizza. The bread sticks were greasy, soggy, and crushed by their skimpy pizza sauces. I use to like Pizza hut but it's definitely not the same pizza or bread I remember. I don't know if it's this location or if Pizza Hut is a disappointment. Plus it was $28 for a Large two topper and one order of breadsticks. Definitely, not worth it!
Atmosphere: 1
Food: 1
Service: 2
Haily Carr
If I could give negative stars I would. This place is disgusting. Worst Pizza Hut location I have ever ordered from, we have had multiple issues in the past and stopped ordering for a while but me and my husband both love Pizza Hut so much we decided to give it another try today and we definitely regret it. First we get the 1 topping large pizza for 9.99 deal we get 2 of them with the coupon my total was $25 and some change I plaid over the phone using my debit card, then the DoorDash we, not even a regular pizza deliverer brings the pizzas and says that we owe her $42!? So I immediately am confused as my total was only $25 and I already gave them my card info. This poor DoorDash driver had no clue why this happened we both tried to call the store multiple times and never get a answer, she had to contact DoorDash directly and they had to contact the store, DoorDash ended up paying for our order but that’s never what we wanted. Then we go to eat dinner as it’s cold after having to try for so long to try ahold of the store. Not only cold but rock solid, so hard to the point it was completely inedible. So disappointing, the driver said it didn’t surprise her when she got to the store to pick the food up there was 1 employee who had a bad attitude and the store was trashed. Never again ordering from this place again.
Atmosphere: 1
Food: 1
Samantha Black
So on an unspecified day last week, I ordered a Big New Yorker. Just cheese, light sauce.Ordered at 1214pm, the pizza is going to arrive at 1250pm. Cool, it's around lunch, I expected the wait. At 1255pm PizzaHut says it's on its way, via their website. I am excited.115pm rolls around, my wife is hungry, I'm hungry, we call to ask what's going on with our order.The poor girl that answered the phone seemed so depressed. She said that they only have one delivery driver, and they are out right now. She says they'll order a dasher to delivery our pizza.I say okay, and hang up, satisfied with her solution.At 145pm, my wife and I hear some sort of yelling coming from the hallway. We assume it's the neighbors and peek out to see if we can catch what's going on.Sitting in the ground, in the center of the hallway is our pizza and the 2 liter I ordered.I pick up the pizza, it is cold on the bottom.I open the pizza. It's a New Yorker with double pepperoni.This is not our pizza. I double check my order to make sure I didn't screw up because my wife cannot eat pork.I didn't screw up.We call again to ask what happened to our cheese pizza and to also let them know it was cold, on the ground, no one knocked or called when it was delivered, and we didn't really want to pay for a cold pizza we weren't going to eat.The girl stated that the pizza we received was the last New Yorker and they didn't have any left.Did... did they run out of dough?No, they ran out of the New Yorker sized boxes which was why ours was a little squished.I told her the box was fine. It was the pepperoni that was the problem. It's not the right pizza. My wife has a food allergy.How can we fix this?So she offers store credit.My Wife states we will be there shortly.When we arrive the store looks closed.The chairs are all up, the lights are off, no one is at the counter or in the kitchen.Turns out, there was one single person running the whole store. One.Taking all the orders, making all the pizzas.One!We order our cheese pizza, on the house, get it in 15 mins and go home.Pizza Hut needs to do better. You can't have one person running an entire store. Not only is it miserable for that person, it's irresponsible of management and dangerous for the workers.
Food was delivered to me twice and was wrong both times. Once was someone else’s order, the second had my name but wrong food again. It was also cold so I didn’t want to eat it anyways. It was late and was too tired to call back again or drive up to the store. Very disappointed in the service and my money spent.
Food: 1
Service: 1
Theresa S
Address is wrong. It brings you to a different restaurant. By the time I got there the food wasn't hot.
Food: 1
Rebecca Stricklen
Unfortunately the pizza was cold. The cheese wasn’t even melted
Katie Rigdon
This is nothing personal to any location but me and my husband decided to grab a pan pizza tonight and instantly regretted it. We hardly ever eat out but we love Pizza Hut yeasty crust. I thought I’d heard about the changes to it but oh man I will never buy pizza there again after that much of a change. You just destroyed a childhood favorite. Just sad money comes over quality.
Julie Welch
Ordered the small dinner box. It said 15min it would be ready. I had stopped by a store and picked up ice cream. We when I went to pick pizza up I was waiting and a man came to me and said they burned my garlic bread and I have to wait for another to cook 6-7 min.Got home opened the box and it all looked awful. Half of the toppings chicken and onion on one side I guess cheese and bacon. The garlic was hard as a brick. Didn't even touch the cinnamon sticks because garlic was sprinkled on over half of them. Waste of my $ I thought I would have food for couple days. Nope 1 meal and it sucked.
Worst service I’ve ever had the staff hung up on me then refused to answer my calls. They put me on hold and stayed there for over 20 minutes just to get hung up on again. Called on another phone and they picked up and put me back on hold again.
Atmosphere: 1
Food: 1
Service: 1
I ordered a pizza and it never arrived, I called to ask for a refund and they said I can't do that, I waited so long to lose everything, TERRIBLE SERVICE!
Service: 1
Simply do not get pizza from here.. to start the crust is flavorless, sauce taste just like little Caesars, and if u get bacon be expecting to get near 5 peices on the whole pizza. Place is gross, simply an over priced pizza that tastes like it was frozen.. go to little Caesars for same quality but cheaper, no point on wasting time and money on this place.
Food: 1
Service: 1
Ya’ll cooked my pasta perfectly! Just wanted to say
Atmosphere: 5
Food: 5
Service: 5
The pizza is thinner than a dollar bill...
Atmosphere: 2
Food: 1
Service: 3
Gobs of cheese on a pizza that's suppose to be light cheese.
Atmosphere: 1
Food: 1
Service: 1
Great at the counter! Got my pizza home and it was cold? Normally its great. It was not fresh. Of course ill be back but dang.
Food: 2
Service: 4
Horrible Pizza spent $16 on a two topper Large barely any toppings for the price! I didn't like that I ordered through pizza hut website but they assigned me a dasher for delivery. Pizza was barely warm when I received it. My bread sticks which use to be my favorite pizza bread sticks were terrible as well but worse than my pizza. The bread sticks were greasy, soggy, and crushed by their skimpy pizza sauces. I use to like Pizza hut but it's definitely not the same pizza or bread I remember. I don't know if it's this location or if Pizza Hut is a disappointment. Plus it was $28 for a Large two topper and one order of breadsticks. Definitely, not worth it!
Atmosphere: 1
Food: 1
Service: 2
If I could give negative stars I would. This place is disgusting. Worst Pizza Hut location I have ever ordered from, we have had multiple issues in the past and stopped ordering for a while but me and my husband both love Pizza Hut so much we decided to give it another try today and we definitely regret it. First we get the 1 topping large pizza for 9.99 deal we get 2 of them with the coupon my total was $25 and some change I plaid over the phone using my debit card, then the DoorDash we, not even a regular pizza deliverer brings the pizzas and says that we owe her $42!? So I immediately am confused as my total was only $25 and I already gave them my card info. This poor DoorDash driver had no clue why this happened we both tried to call the store multiple times and never get a answer, she had to contact DoorDash directly and they had to contact the store, DoorDash ended up paying for our order but that’s never what we wanted. Then we go to eat dinner as it’s cold after having to try for so long to try ahold of the store. Not only cold but rock solid, so hard to the point it was completely inedible. So disappointing, the driver said it didn’t surprise her when she got to the store to pick the food up there was 1 employee who had a bad attitude and the store was trashed. Never again ordering from this place again.
Atmosphere: 1
Food: 1
So on an unspecified day last week, I ordered a Big New Yorker. Just cheese, light sauce.Ordered at 1214pm, the pizza is going to arrive at 1250pm. Cool, it's around lunch, I expected the wait. At 1255pm PizzaHut says it's on its way, via their website. I am excited.115pm rolls around, my wife is hungry, I'm hungry, we call to ask what's going on with our order.The poor girl that answered the phone seemed so depressed. She said that they only have one delivery driver, and they are out right now. She says they'll order a dasher to delivery our pizza.I say okay, and hang up, satisfied with her solution.At 145pm, my wife and I hear some sort of yelling coming from the hallway. We assume it's the neighbors and peek out to see if we can catch what's going on.Sitting in the ground, in the center of the hallway is our pizza and the 2 liter I ordered.I pick up the pizza, it is cold on the bottom.I open the pizza. It's a New Yorker with double pepperoni.This is not our pizza. I double check my order to make sure I didn't screw up because my wife cannot eat pork.I didn't screw up.We call again to ask what happened to our cheese pizza and to also let them know it was cold, on the ground, no one knocked or called when it was delivered, and we didn't really want to pay for a cold pizza we weren't going to eat.The girl stated that the pizza we received was the last New Yorker and they didn't have any left.Did... did they run out of dough?No, they ran out of the New Yorker sized boxes which was why ours was a little squished.I told her the box was fine. It was the pepperoni that was the problem. It's not the right pizza. My wife has a food allergy.How can we fix this?So she offers store credit.My Wife states we will be there shortly.When we arrive the store looks closed.The chairs are all up, the lights are off, no one is at the counter or in the kitchen.Turns out, there was one single person running the whole store. One.Taking all the orders, making all the pizzas.One!We order our cheese pizza, on the house, get it in 15 mins and go home.Pizza Hut needs to do better. You can't have one person running an entire store. Not only is it miserable for that person, it's irresponsible of management and dangerous for the workers.
Atmosphere: 1
Food: 2
Service: 2
Restaurantji Recommends
Food was delivered to me twice and was wrong both times. Once was someone else’s order, the second had my name but wrong food again. It was also cold so I didn’t want to eat it anyways. It was late and was too tired to call back again or drive up to the store. Very disappointed in the service and my money spent.
Food: 1
Service: 1
Address is wrong. It brings you to a different restaurant. By the time I got there the food wasn't hot.
Food: 1
Unfortunately the pizza was cold. The cheese wasn’t even melted
This is nothing personal to any location but me and my husband decided to grab a pan pizza tonight and instantly regretted it. We hardly ever eat out but we love Pizza Hut yeasty crust. I thought I’d heard about the changes to it but oh man I will never buy pizza there again after that much of a change. You just destroyed a childhood favorite. Just sad money comes over quality.
Ordered the small dinner box. It said 15min it would be ready. I had stopped by a store and picked up ice cream. We when I went to pick pizza up I was waiting and a man came to me and said they burned my garlic bread and I have to wait for another to cook 6-7 min.Got home opened the box and it all looked awful. Half of the toppings chicken and onion on one side I guess cheese and bacon. The garlic was hard as a brick. Didn't even touch the cinnamon sticks because garlic was sprinkled on over half of them. Waste of my $ I thought I would have food for couple days. Nope 1 meal and it sucked.