McDonald's

42665 W 12 Mile Rd, Novi
(248) 348-0255

Recent Reviews

Lucas B

Honestly if I could give 0 stars i would.Horrendously rude and unhelpful staff.

Atmosphere: 3

Food: 3

Service: 1

Daniel Martyn

The toilet was overflowing and bathroom was nasty! The soda taste like there RO system was not there or not working!

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Double Cheeseburger

Jared Metzler

Sharissa was amazing! She was very friendly and made sure everything in my order was just the way I wanted it. They seemed a little short staffed and she was running around like crazy but that’s not her fault. Very satisfied, actually enjoyed my McDonald’s visit because of her.

Alex Smith

Not clean, horrible employees

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Single Cheeseburger with Fries, Hashbrown, Big Mac, Bacon Egg & Cheese Biscuit, Double Cheeseburger, Quarter Pounder Hamburger

Michael Samples

Drive thru was wrapped out to the mall loop so we went inside. Waited at the counter for 10 min. Female manager finally walks over to say kios orders only. Seriously.... might want to put a sign up. When we finally got our food. Only half our order was there. Took another 5 min for her to come back to the counter. Then she still didn't give us the syrup even tho she said she put some in there. Managers like her are why my kids will never work fast food.

banana choco

Poor service. They don't clean tables and floors.

Atmosphere: 1

Food: 1

Service: 1

Jessica MS

The sandwich I got through the drive thru was great, but the order taker did not ring me up for a hashbrown. I didn't realize this until I got to the 2nd window. The gentleman at the window didn't even offer a solution, just "nope, sorry" and then shut the window. I called afterward, and I was told that there wasn't a drawer at the 2nd window, so I would've had to go through drive thru again or come inside to get a hashbrown. There was NO ONE behind me. They couldn't walk back and ring it up at the back cash register or at a counter register and take my money right there because there was no drawer at that window?? I wasn't asking for a free one! I worked at a McDonald's once upon a time, and that's what we did in that situation!! And they want $15/hour?? You don't deserve $15 if you can't figure out a common, simple solution! Very poor customer service!!

Food: 5

Service: 1

FluantyToast57 Hayes

Absolutely worst McDonald’s ever, bruh took like 30 minutes for two six pieces. The two managers stood there complaining about not enough workers, yet they are just up front bagging, bruh go back and make my food instead of complaining.

Atmosphere: 1

Food: 1

Service: 1

Brooklynn Lewis

My fries were old & my tea tasted like pure water

T A

Over priced go to a local restaurant it's better and probably cheaper

C M

Large bone in the cold hamburger. Almost chipped a tooth. Fries were cold soggy greasy served in a clump gross inedible.

Atmosphere: 1

Food: 1

Service: 1

Sandra Richmond

Very busy drive thur, but food was hot and quick.

Atmosphere: 5

Food: 5

Service: 5

Brian Jones

It's the same American fast food it has always been.

Atmosphere: 2

Food: 3

Service: 4

Recommended dishes: Big Mac

Ethan Carter

Good location and fresh fries are always good

Mike Sovel

Mixed up the order and gave us someone else's food.

Atmosphere: 4

Food: 4

Service: 4

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