Hair tie found in food. Never had a problem with this location, but when I picked up my food today, I bit into my flatbread and felt rubber, and there was a hair tie. Just gross.
Shelby Bear
I called tropical smoothie to ask about ingredients in their Mango Monsoon smoothie - I ended up speaking with Steven, the GM and he read off the ingredients to me. Turns out I’m allergic to something in it so he went through all the smoothies on the menu that wouldn’t contain that ingredient. I ended up choosing an island green, no sugar, add blueberries!He didn’t make me feel like an inconvenience at all - it was so refreshing to call a restaurant and have someone NOT treat my allergies like an inconvenience. Thank you Steven!
Andres
Wonderful staff best smoothie so far ??
Doug Fox
Ordered LITERALLY ONE THING from DoorDash, got to the store 15-20 minutes later saying it was ready, it wasn’t. Employees didn’t ask what my order was nor did they even speak/notice me. Probably never going here again
Tawana Wilson
Best detox and mango magic smoothies. Also, excellent customer service, most certainly recommend the Okemos location. Thank You!
Kourtney Barrett
Wish they would give you the edible straw every time you order it instead of whenever they feel like it. I've ordered it 7 times ad got it once
Suresh Babu
Worst customer service at 3490 Okemos Rd Suite E, Okemos, MI 48864.The agents working at the store are rude and not helping customers. They are not knowledgeable and embarrassing customers by letting customers wait longer.
Sebastian Gutierrez
Honestly not sure why I even buy food here anymore. Wrap was packed loosely and fell apart instantly and the cheese wasn’t even melted.
This location stands out above the others in customer service. I dropped my smoothie into my croc, they gave me paper towels and a rag to clean myself up AND replaced my smoothie. They truly go above and beyond.
Kayla Nearhood
The experience I had here was horrible I ordered 40 minutes before I wanted my order I got there my order was not done then after waiting 10 minutes inside for them to make my order then then did not get my order right I paid for a large kids smoothie and they gave me a small one when I asked for them to correct it the girl behind the counter was rude and acted as if she didn't want to help. I was not the only one in there having to wait and complaining management needs to make some corrections at this location.
Heather Dwyer
Love Tropical Smoothie prices are low food and smoothies are amazing and staff is always polite
Stephanie Marie
Never had a bad experience here. Food and smoothies have always been made quickly. Staff is always polite and friendly, great customer service!!
Heather Palmer
Love Tropical Smoothie prices are low food and smoothies are amazing and staff is always polite
Great service and smoothies. I always have friendly service when ordering curb-side and in-store.
Atmosphere: 5
Food: 5
Service: 5
Great food, well & quickly made at a good price. Good service too.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Buffalo Chicken Bowl, Mango Magic
Hair tie found in food. Never had a problem with this location, but when I picked up my food today, I bit into my flatbread and felt rubber, and there was a hair tie. Just gross.
I called tropical smoothie to ask about ingredients in their Mango Monsoon smoothie - I ended up speaking with Steven, the GM and he read off the ingredients to me. Turns out I’m allergic to something in it so he went through all the smoothies on the menu that wouldn’t contain that ingredient. I ended up choosing an island green, no sugar, add blueberries!He didn’t make me feel like an inconvenience at all - it was so refreshing to call a restaurant and have someone NOT treat my allergies like an inconvenience. Thank you Steven!
Wonderful staff best smoothie so far ??
Ordered LITERALLY ONE THING from DoorDash, got to the store 15-20 minutes later saying it was ready, it wasn’t. Employees didn’t ask what my order was nor did they even speak/notice me. Probably never going here again
Best detox and mango magic smoothies. Also, excellent customer service, most certainly recommend the Okemos location. Thank You!
Wish they would give you the edible straw every time you order it instead of whenever they feel like it. I've ordered it 7 times ad got it once
Worst customer service at 3490 Okemos Rd Suite E, Okemos, MI 48864.The agents working at the store are rude and not helping customers. They are not knowledgeable and embarrassing customers by letting customers wait longer.
Honestly not sure why I even buy food here anymore. Wrap was packed loosely and fell apart instantly and the cheese wasn’t even melted.
Restaurantji Recommends
This location stands out above the others in customer service. I dropped my smoothie into my croc, they gave me paper towels and a rag to clean myself up AND replaced my smoothie. They truly go above and beyond.
The experience I had here was horrible I ordered 40 minutes before I wanted my order I got there my order was not done then after waiting 10 minutes inside for them to make my order then then did not get my order right I paid for a large kids smoothie and they gave me a small one when I asked for them to correct it the girl behind the counter was rude and acted as if she didn't want to help. I was not the only one in there having to wait and complaining management needs to make some corrections at this location.
Love Tropical Smoothie prices are low food and smoothies are amazing and staff is always polite
Never had a bad experience here. Food and smoothies have always been made quickly. Staff is always polite and friendly, great customer service!!
Love Tropical Smoothie prices are low food and smoothies are amazing and staff is always polite