McDonald's

2590 Crooks Rd, Rochester Hills
(248) 852-0530

Recent Reviews

Aaron Smith

This place has gone way down since they rebuilt it. From food to service this location is bad

Atmosphere: 1

Food: 1

Service: 1

Aaron Bennett

Slow for a

Atmosphere: 3

Food: 3

Service: 3

Jess

Food was hot and fresh! Not much wait

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Filet-O-Fish

Felicity

Went at 4:20am, only guy working was doing an amazing job. Was polite, made my food fresh and amazingly well. I felt bad though, as it appeared he was the ONLY person working. I sure hope not, but either way he was awesome.

Atmosphere: 4

Food: 5

Service: 5

T R

Update March 2024Ordered a #9 breakfast meal and I'm waiting more than 5 min. This location is not fast food. I was here a few weeks ago. Paid for a double quarter pounder meal and got a single in the double box I paid for....Update Sept 2023I have been through the drive through twice in the last month and not received my full order.Bottom Line - Even though it's inconsiderate to those in line behind you I recommend checking your order before driving off from the window ( sine the staff is seemingly not checking the orders very well). Seems like McDonald's could get closer with quality control just using a digital scale and a little software that predicts about how much an order should weigh).I would not rant here if I felt that this ever works out in the customers favor but it seems to always be in McDonald's favor adding an extra 10-20% profit to their bottom line based upon my recent experiences just enough left out of your order that your reluctant/conflicted about getting back in line to deal with it or driving all the way back from home. Also worth noting my experiences are mostly on the weekend ( it might be better during the work week if it's different staff)June 2023:Not ok to wait for standard breakfast meals for 5 min or more while the drive thru line continues to roll.....

Atmosphere: 1

Service: 1

Steve Lelekatch

Only use the drive thru but it's always quick and has the best 2 cheeseburger meals around.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Tony Sarna

My mobile order was apparently sitting behind the counter for 14 minutes, instead of in the mobile pickup area in the lobby. The employees completely ignored me when I tried to get their attention, and the restaurant wasn't busy. When I finally got someone's attention they struggled to even find my order. They didn't do anything to make it right and just served the cold food.

Atmosphere: 4

Food: 3

Service: 2

B Her

Explain to me why my wife paid on the app and when we arrived at the window they said cash only? Why does it matter when we paid on the app. Something smells fishy!!!

Atmosphere: 1

Food: 2

Service: 1

Stephanie Shar

Enjoy yelling at the automated drive-through and getting your order wrong every time :)

Atmosphere: 1

Food: 1

Service: 1

Jeremy Mcclelland

Asked for fresh hot fries and waited 8 mins still came out cold . And ordered 2 larger drinks wasn't full all the way . Employee had attitude when I asked for it to be full .

Atmosphere: 1

Food: 2

Service: 1

Joshua Nicolls

Horrible manners, food was completely wrong and all we got was a milkshake and flurry!

Atmosphere: 1

Food: 1

Service: 1

Brian Zientak

I specifically avoid this McDonald's because of the robot order taker. It's the sign of a cheap owner who doesn't care about the details and their prices certainly don't reflect the labor costs they are saving and the jobs they are erasing. Let's not normalize this.

Atmosphere: 1

Food: 1

Service: 1

Lindsay

I order doordash quite a lot from here (not ashamed, lol) but I really need yall to stop dropping my fries more than once. I'm tired of these hard, brown, greasy fries. Adding dipping sauce to my order is a must with you guys. Gross!

Atmosphere: 3

Food: 2

Service: 2

Parul Mittal

Long wait for take out. Could be faster.

Food: 5

Service: 3

Carlos Henrique Gomes Fechio

Everywhere in the world, McDonald's is McDonald's. Except in Saltillo...

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble

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