I went at 11:30 yesterday (4/9/24) I ordered a cheeseburger with ketchup only. When I got home it was a cheeseburger with everything. My 5 year old wouldn't touch it. The manager was the one who waited on me. He was very frazzled. Sure won't
Atmosphere: 1
Food: 1
Service: 1
BEN SHIPMAN
I mean it's burger king. The drive thru was slow like all burger kings seem to be. Food was typical. Nothing great nothing bad
Atmosphere: 2
Food: 4
Service: 2
aj derocher
I would never come back here again! Me and my son went here to get some lunch and they messed up our food 4 times and waited 20 minutes for them to get our food right. And when i got a refund they put food all over my credit card! Would not recommend going here!
Atmosphere: 1
Food: 3
Service: 1
Brian Goldsworthy (Mr G)
I had a large whopper heavy everything no tomato. The following morning, as I was drinking coffee, I was happy I was somewhat near a toilet. This lasted until noon. I ate out since I wondered if BK was even open.The interior was festive, but with so few people, it was sad.Service was quick. Food was fresh, but the fact there was no line of cars at the drive-thru should have been a tip.It certainly could have I made that made me ill or the fact I just can't handle that much food. The onion rings were good as usual, but they might be onion pieces. Actually, I never thought about that.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Onion Rings
Lauren G
Usually this location gives outstanding customer service, they go above and beyond. Last night we went here and everything was smooth until I paid. I was waiting for my change and instead the man gives me a container and tells me it’s free, I thought it was really nice but I kept sitting there trying to ask for my change, and finally I was able to, he gave me back less than what I was supposed to get, but I left anyway, I had someone behind me. The free food I was given was…well I’ll just let you see it for yourself.
Denise Thomas aka Pastor D
Got a spicy fish sandwich. It was tasty HOWEVER, the sandwich I received was totally different than the one posted. False advertisement? ?
Food: 3
Service: 4
Dawn Niemisto
Fries were over salted, got my food home, and my pickle only burger had no pickles, over mustard, and over ketchuped. I would have taken it back, but I was already home and had no car to go back about it.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cheeseburger, French Fries
Russell Maes
The one on 12 Mile and Royal oak blows away the one in Madison heights on 12 Mile
Chris Allen
These guys make good sausage biscuits.
Atmosphere: 4
Food: 4
Service: 4
Truong Dao
Been here a couple times and every time, the drive thru experience was excellent. Friendly, food was hot and fresh, people are great! Keep up the great work Burger King!
It's BK lounge can't expect great healthy food, but something to get you thru.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Jr
A. S.
Indian guy who I believe is the owner is super rude. My card didn't go through on the first swipe and he shoved it back at me asking for another card. I asked him to swipe again and he was annoyed saying he would only do it one more time because he doesn't have time for all of that (there was nobody behind me in the drive thru). He swiped it again and it went through. His attitude left a bad taste in my mouth and acted as if he was doing ME a favor.Guy working the window also forgot to give me a straw and pretended he didn't see me sitting at the window for 4 min before he opened it and asked what I needed. Terrible establishment. Food was no good either.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper, Hamburger
Lee Broadbridge
I got into an argument with their order taker about whether or not I could change a soft drink to a milk shake as long as I was willing to pay the extra cost. I had done the survey on a prior receipt for a free sandwich with the purchase of a medium soft drink and fries. Before this incident occurred, I had already done this switch twice. Now, all of a sudden, they wouldn't let me do it. So, I asked to speak to a manager. The kid that was waiting on me just got another kid to act like he was the manager and then the trouble started. I know the manager there is not a child and he is very nice. These two clowns were obviously messing with me and I called them out on it. I got tired of arguing with the (voice-in-the-box) and drove off shaking my fist at the window. Everybody I tell this story to gets a good laugh out of it. So I guess it's not a total waste. And in conclusion, I drove to a different BK on Woodward and got it my way. Good times.
Atmosphere: 4
Food: 3
Service: 3
Dme “Ma2blackhart”
Staff is great, but Honey mustard chicken pita is a small 2x2 square. I think this is a owner issue.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Whopper
rima goro
Incase you’re planning on ordering from them, think about it before you do. I asked for extra grilled onions on my classic melt, there were zero onions . The cheese was still a slice and not melted. I asked for the bk classic chicken sandwich, as you can see it came in a bun only when I asked for raw onions and extra pickles. There were no tomatoes lettuce and sauce as it was mentioned on their menu. My hamburger came with cold buns as well with two pickles and ketchup. I called to speak with the manager whose name was James. And asked for refund he told me he couldn’t do it on his part I have to call DoorDash. I called DoorDash and the agent reached back to them to get my refund he argued with them about it talking about “doordash does the refunds not us” I still havent been able to get my refund. Worst experience.
I went at 11:30 yesterday (4/9/24) I ordered a cheeseburger with ketchup only. When I got home it was a cheeseburger with everything. My 5 year old wouldn't touch it. The manager was the one who waited on me. He was very frazzled. Sure won't
Atmosphere: 1
Food: 1
Service: 1
I mean it's burger king. The drive thru was slow like all burger kings seem to be. Food was typical. Nothing great nothing bad
Atmosphere: 2
Food: 4
Service: 2
I would never come back here again! Me and my son went here to get some lunch and they messed up our food 4 times and waited 20 minutes for them to get our food right. And when i got a refund they put food all over my credit card! Would not recommend going here!
Atmosphere: 1
Food: 3
Service: 1
I had a large whopper heavy everything no tomato. The following morning, as I was drinking coffee, I was happy I was somewhat near a toilet. This lasted until noon. I ate out since I wondered if BK was even open.The interior was festive, but with so few people, it was sad.Service was quick. Food was fresh, but the fact there was no line of cars at the drive-thru should have been a tip.It certainly could have I made that made me ill or the fact I just can't handle that much food. The onion rings were good as usual, but they might be onion pieces. Actually, I never thought about that.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Onion Rings
Usually this location gives outstanding customer service, they go above and beyond. Last night we went here and everything was smooth until I paid. I was waiting for my change and instead the man gives me a container and tells me it’s free, I thought it was really nice but I kept sitting there trying to ask for my change, and finally I was able to, he gave me back less than what I was supposed to get, but I left anyway, I had someone behind me. The free food I was given was…well I’ll just let you see it for yourself.
Got a spicy fish sandwich. It was tasty HOWEVER, the sandwich I received was totally different than the one posted. False advertisement? ?
Food: 3
Service: 4
Fries were over salted, got my food home, and my pickle only burger had no pickles, over mustard, and over ketchuped. I would have taken it back, but I was already home and had no car to go back about it.
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Cheeseburger, French Fries
The one on 12 Mile and Royal oak blows away the one in Madison heights on 12 Mile
These guys make good sausage biscuits.
Atmosphere: 4
Food: 4
Service: 4
Been here a couple times and every time, the drive thru experience was excellent. Friendly, food was hot and fresh, people are great! Keep up the great work Burger King!
Food: 5
Service: 5
Recommended dishes: Rodeo Cheeseburger, Whopper
Restaurantji Recommends
It's BK lounge can't expect great healthy food, but something to get you thru.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Whopper Jr
Indian guy who I believe is the owner is super rude. My card didn't go through on the first swipe and he shoved it back at me asking for another card. I asked him to swipe again and he was annoyed saying he would only do it one more time because he doesn't have time for all of that (there was nobody behind me in the drive thru). He swiped it again and it went through. His attitude left a bad taste in my mouth and acted as if he was doing ME a favor.Guy working the window also forgot to give me a straw and pretended he didn't see me sitting at the window for 4 min before he opened it and asked what I needed. Terrible establishment. Food was no good either.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper, Hamburger
I got into an argument with their order taker about whether or not I could change a soft drink to a milk shake as long as I was willing to pay the extra cost. I had done the survey on a prior receipt for a free sandwich with the purchase of a medium soft drink and fries. Before this incident occurred, I had already done this switch twice. Now, all of a sudden, they wouldn't let me do it. So, I asked to speak to a manager. The kid that was waiting on me just got another kid to act like he was the manager and then the trouble started. I know the manager there is not a child and he is very nice. These two clowns were obviously messing with me and I called them out on it. I got tired of arguing with the (voice-in-the-box) and drove off shaking my fist at the window. Everybody I tell this story to gets a good laugh out of it. So I guess it's not a total waste. And in conclusion, I drove to a different BK on Woodward and got it my way. Good times.
Atmosphere: 4
Food: 3
Service: 3
Staff is great, but Honey mustard chicken pita is a small 2x2 square. I think this is a owner issue.
Atmosphere: 2
Food: 2
Service: 3
Recommended dishes: Whopper
Incase you’re planning on ordering from them, think about it before you do. I asked for extra grilled onions on my classic melt, there were zero onions . The cheese was still a slice and not melted. I asked for the bk classic chicken sandwich, as you can see it came in a bun only when I asked for raw onions and extra pickles. There were no tomatoes lettuce and sauce as it was mentioned on their menu. My hamburger came with cold buns as well with two pickles and ketchup. I called to speak with the manager whose name was James. And asked for refund he told me he couldn’t do it on his part I have to call DoorDash. I called DoorDash and the agent reached back to them to get my refund he argued with them about it talking about “doordash does the refunds not us” I still havent been able to get my refund. Worst experience.
Food: 1
Service: 1