“Wow! Really fast and friendly service! I work in Saginaw and live in Bay City and refuse to go to the KFCs’ in Bay City, so finding this one was really awesome! I can’t wait to go back! I had a simple mix up with a side dish order and they fixed it quickly with out making me feel like a “Susan”! They seem to be running a great ship over there! I’ve worked in fast food for many years and after so many fast food joints just scraping by this KFC clearly cares about their employees and customers!“
“Thank you so much for being so nice and thoughtful tonight with our order! We had to wait almost a half an hour for our food, not a big deal for extra crispy! We never complained, but you went above and beyond to show you’re appreciation, and now we want to do the same. That’s what I call outstanding customer service! We were so surprised when we got home, and to have it happen on our way home from me just having surgery was amazing (not that you knew that). The food was absolutely delicious! Thank you!!“
“Our Food Was Good and Also Hot. I had to pull forward but only for a min.. I had never had their nuggets or Smash bowl and had discounts for both. Unsure what to expect, we were pleasantly surprised at the amount of food and had enjoyed both items. I usually stick to what I know but glad I tried these and definitely will again!!“
“I was the only car in the drive thru it took them 4 mins to cash me out and give me a drink and another 4 to 5 mins to get the couple sides I ordered! I seen the guy thru the window stacking up stuff, instead of ringing me out or getting my drink ready! the girl that gave me food apologized for my wait and upsized my Fri and Mac, but being the only car in the drive thru why did I wait 8 mins?..... also she made my Fri 30 seconds before coming to the window!that was the first time I went there in a long time and I won't be back I was pushing it for work after that wait!“
“Staff was extremely nice I got chicken and fries and by the time I was done filling up my drink my food was done the food tasted awesome but some of the fries were soggy otherwise the place is a good KFC to go to if ur in the areKid-friendliness: They have meals for kids and they have kids drinks I think ur kid will love KFC if they like chicken“