We just tried to go to this Burger King in st Joseph, MI. When we pulled up we were the only ones there and they told us that we needed to wait to take our order. We were waiting and asked if anyone was there and they then told us to wait again. Then another car pulled up to the second drive thru slot and they took their order right away. When we confronted them about this they just kept saying can I take your order and not acknowledging that this was not ok. Very rude staff
Atmosphere: 1
Service: 1
Taylor Halfhill
Went through the drive thru, and were the only ones in line, and the person taking our order kept rushing us and asking if we were done. Even after stating that my husband was still looking at the menu. When we finally finished and pulled up to the window, we sat there a second and I could see an employee leaning on the service counter on her phone. A moment after that said team member came over and stated the amount and i said yes and gave her my card.She handed me my juice, bag, and my card. No receipt.She said nothing to me aside from that, husband also heard nothing, and let the window close quickly and was immediately back to her phone. I talk to my husband and asked if he thought i should go in and say anything. When he noted i didn't have my receipt, he agreed i should go in and say something.I went in, the team member who i had been dealing with was sitting in the lobby on her phone. Doesn't greet me, but stands and walks towards me. I ask if there is a manager i can speak to. Says she is the manager. I say then she will get my concerns.I ask if she was the one taking the orders. She was.I noted that she was rushing us when there was no line at all. It was rude.I noted that she didn't say anything to me when i left, she argued that she did. As she continued to argue with me i asked for a number to call.she handed me a random receipt off the counter. Like she hadn't been giving receipts to anyone all day. And i told her to have a good day and a better attitude.I went outside and my husband was not amused that she handed us someone else receipt and went in to request ours.She was sitting in a booth on her phone. Came up to him and said. The number is on the receipt.He asked again for our receipt.Says the number is on there.He asked for our receipt for our order.She then printed off a plain piece of paper and told him the number was on there, at this point she went back to sit down.He looked over the blank receipt for a number and told her that there was no number on there.. she said just to call the store and brushed him off.This woman should not be dealing with the public or be the face of this restaurant. I will be sending this up every ladder til it is heard.
Atmosphere: 1
Food: 3
Service: 1
Sonia Wilches
The lady who took the order offered us something and yelled at us because we asked her what that is. She was very rude!
Atmosphere: 1
Food: 4
Service: 1
Dana Merchant
The rudest women in the drive-thru last night around 8:44. I asked for her name and she wouldn't give it to me, so I asked for my receipt knowing her name would appear on it, and she gave me someone else's receipt!I hope a manager or Corp sees this and fires this girl. She has no business in customer service!!!
Atmosphere: 1
Food: 3
Service: 1
Lauren Cristobal
Pulled up at 6:30pm for a a quick nugg run and coke freeze just to be told to wait 15 mins from a RUDE female employee when asked why the wait no response I waited and even drove around to see. Never got my order taken and to be FAIR they didn’t even wanna work/NOR BE THERE probably sucking one another off just
Atmosphere: 1
Food: 1
Service: 1
Erik Larson
S L O W
Makenzie stever
Ordered a large French toast meal and recieved a small. Also felt rushed at the speaker I don’t normally go out for breakfast so had to look at the menu a
Atmosphere: 2
Food: 1
Service: 1
Danny Gaines
High prices for food. Untrained, ignorant people. On phones, smelling like dope.
Burger King always is good. A step up from McDonald's.
Atmosphere: 5
Food: 5
Service: 5
kevinmc52
They open at 6 am.I pull in at 6:45, signs are lit, menus lit, and a guy who's at a back door says, "we're closed!".I said, "then turn off your signs", and went to McDonald's.This, plus the service is by far the slowest of any fast food place, and this extends to the old building before they tore it down.
Ethan Barth
I've tried this place about once a month for the last two years. Most visits are rough. Staff is rude and struggles filling even simple orders. 4 out of the last 5 visits I have had issues with received orders.But the worst part by far is the service. You will be treated to exasperated half-responses when you order, and you will leave thinking someone spat in your food.I would avoid this location.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Hamburger
Cassandra Bowers
Absolute worst drive through experience I've ever had. Worker was talking on her cellphone when I tried multiple times to ask for a sauce. Never got the sauce, or fries. Had to ask for my drink, she had no idea why I was still sitting at the window and the food I did receive wasn't even made right. I ordered one meal and nothing else. Worst service ever.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Brower
We were in town doing some end of the season fishing stopped in to grab some lunch this restaurant is hands down the nicest burger King that I have ever been to it was clean the staff was friendly the lobby was welcoming and clean the rest room was clean and no unpleasant
We just tried to go to this Burger King in st Joseph, MI. When we pulled up we were the only ones there and they told us that we needed to wait to take our order. We were waiting and asked if anyone was there and they then told us to wait again. Then another car pulled up to the second drive thru slot and they took their order right away. When we confronted them about this they just kept saying can I take your order and not acknowledging that this was not ok. Very rude staff
Atmosphere: 1
Service: 1
Went through the drive thru, and were the only ones in line, and the person taking our order kept rushing us and asking if we were done. Even after stating that my husband was still looking at the menu. When we finally finished and pulled up to the window, we sat there a second and I could see an employee leaning on the service counter on her phone. A moment after that said team member came over and stated the amount and i said yes and gave her my card.She handed me my juice, bag, and my card. No receipt.She said nothing to me aside from that, husband also heard nothing, and let the window close quickly and was immediately back to her phone. I talk to my husband and asked if he thought i should go in and say anything. When he noted i didn't have my receipt, he agreed i should go in and say something.I went in, the team member who i had been dealing with was sitting in the lobby on her phone. Doesn't greet me, but stands and walks towards me. I ask if there is a manager i can speak to. Says she is the manager. I say then she will get my concerns.I ask if she was the one taking the orders. She was.I noted that she was rushing us when there was no line at all. It was rude.I noted that she didn't say anything to me when i left, she argued that she did. As she continued to argue with me i asked for a number to call.she handed me a random receipt off the counter. Like she hadn't been giving receipts to anyone all day. And i told her to have a good day and a better attitude.I went outside and my husband was not amused that she handed us someone else receipt and went in to request ours.She was sitting in a booth on her phone. Came up to him and said. The number is on the receipt.He asked again for our receipt.Says the number is on there.He asked for our receipt for our order.She then printed off a plain piece of paper and told him the number was on there, at this point she went back to sit down.He looked over the blank receipt for a number and told her that there was no number on there.. she said just to call the store and brushed him off.This woman should not be dealing with the public or be the face of this restaurant. I will be sending this up every ladder til it is heard.
Atmosphere: 1
Food: 3
Service: 1
The lady who took the order offered us something and yelled at us because we asked her what that is. She was very rude!
Atmosphere: 1
Food: 4
Service: 1
The rudest women in the drive-thru last night around 8:44. I asked for her name and she wouldn't give it to me, so I asked for my receipt knowing her name would appear on it, and she gave me someone else's receipt!I hope a manager or Corp sees this and fires this girl. She has no business in customer service!!!
Atmosphere: 1
Food: 3
Service: 1
Pulled up at 6:30pm for a a quick nugg run and coke freeze just to be told to wait 15 mins from a RUDE female employee when asked why the wait no response I waited and even drove around to see. Never got my order taken and to be FAIR they didn’t even wanna work/NOR BE THERE probably sucking one another off just
Atmosphere: 1
Food: 1
Service: 1
S L O W
Ordered a large French toast meal and recieved a small. Also felt rushed at the speaker I don’t normally go out for breakfast so had to look at the menu a
Atmosphere: 2
Food: 1
Service: 1
High prices for food. Untrained, ignorant people. On phones, smelling like dope.
Atmosphere: 1
Food: 1
Service: 1
Barely decent. But better than mcdonalts any
Atmosphere: 3
Food: 3
Service: 3
Rep at window was very upset and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
Burger King always is good. A step up from McDonald's.
Atmosphere: 5
Food: 5
Service: 5
They open at 6 am.I pull in at 6:45, signs are lit, menus lit, and a guy who's at a back door says, "we're closed!".I said, "then turn off your signs", and went to McDonald's.This, plus the service is by far the slowest of any fast food place, and this extends to the old building before they tore it down.
I've tried this place about once a month for the last two years. Most visits are rough. Staff is rude and struggles filling even simple orders. 4 out of the last 5 visits I have had issues with received orders.But the worst part by far is the service. You will be treated to exasperated half-responses when you order, and you will leave thinking someone spat in your food.I would avoid this location.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Hamburger
Absolute worst drive through experience I've ever had. Worker was talking on her cellphone when I tried multiple times to ask for a sauce. Never got the sauce, or fries. Had to ask for my drink, she had no idea why I was still sitting at the window and the food I did receive wasn't even made right. I ordered one meal and nothing else. Worst service ever.
Atmosphere: 1
Food: 1
Service: 1
We were in town doing some end of the season fishing stopped in to grab some lunch this restaurant is hands down the nicest burger King that I have ever been to it was clean the staff was friendly the lobby was welcoming and clean the rest room was clean and no unpleasant
Atmosphere: 5
Food: 5
Service: 5