Placed a mobile order. 20 minutes later, not ready. Waited 10 minutes (since I’d already paid). Got it home and it was completely incorrect. I ordered two tuna clubs, got one tuna and one turkey. Was also missing two items. This is not the first time I’ve gotten an incorrect order from this location. I ate the tuna. Four hours later, sick as a dog, all better next day. Take this however you want. Needless to say, I won’t be back.
Food: 1
Service: 1
Adam Lasser
Not a good JJ location. Sandwiches are almost always sloppily made and often I receive the wrong order. Will not be going back to this location.
Food: 1
Service: 1
Jonatan Martinez
Just a bunch of junk kids playing around. Don’t know what they’re doing. Not taking their job serious so sad to hire people like this, playing around.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Crosson
I ordered a reward sub for pickup and when I got there. The lady couldn't find the order. Long story short, she was kind from the moment I pulled up and never turned me away as if it wasn't her problem. She found out what happened and courteously made sure my order was completed.
Atmosphere: 4
Food: 4
Service: 5
Good vibes
I ordered 2 subs today, both were messed up and one only had one request to add mayo. They couldn't even do that. Jersey Mike's would've been better money spent right across the
Atmosphere: 2
Food: 1
Service: 1
Mickey Max
I should have read the reviews before I stopped in for a sub. Walked in and immediately had a terrible experience with the woman at the register and the man wearing a bandana as a mask. Both were very rude. I decided not to order anything and walked right out. I will never go back. Jersey Mikes across the street is better.
Atmosphere: 1
Food: 1
Service: 1
MF STITCH
New benchmark has been set for best customer service of 2024. I imagine it's going to take a while for anyone else to approach. Do yourself a favor for the karma and put a dollar in their tip cup, these dudes are exceptional.Wheelchair accessibility: You could definitely access this place with a wheelchair, but why would you want to do that when you could get a performance tuned hoveround instead? If I had a disability that dictated I use mobility devices I would invest all of my resources into the development of the coldest, all terrain, extreme sports wheeled transport device current weapons technology would allow me to create.
Atmosphere: 5
Food: 5
Service: 5
Nikolay Kolev
I eat a Jimmy Jones sandwich for lunch pretty often, 2-3 times a week. My job takes me all over the Metro Detroit area, so I order from different locations. So far the taste and overall experience has been consistently pretty good, except for this particular restaurant.The sandwiches there taste different and not in a good way. Can't put my finger on it, but I do not like it. I have been there twice, just because I wanted to give it another shot, but I will not be returning.The service was decent, the restaurant seemed clean.
Atmosphere: 4
Food: 2
Service: 4
carolyn howard
Love the Italian sandwich and BBQ chips together! Also love the delicious chocolate brownie! They need combo with pickles as a side!
Atmosphere: 4
Food: 5
Service: 4
Tearra
It took every fiber in my being to restrain myself. We used the drive through. The girl that took our order was very rude. She kept asking my husband to repeat himself though he was very articulate. She made fun of him when he asked for a lettuce wraphe said unsandwhiched but it’s”unwiched. “ Once we made it to the drive through window it took forever to get our food and she was no where to be found. The man that made our food rang us up. Awful experience— won’t be back. In this economy they need to watch how they treat people. There are so many other options.Dietary restrictions: Low carb/gluten free
Rude no customer service skills what so ever. Cashier rude. I said thank you. Did not even respond.. Should have read the reviews before i went. They could take some lessons from chik fil laJimmy John Owner need to train the employees better not just read the bad reviews and let it go. !!!!
Atmosphere: 1
Food: 1
Service: 1
C Wright
No customer service whatsoever
Steve Hakim
Some how we ended up with tuna instead of turkey. They got the "tu" part right. We were on the freeway and wasn't going back. The other 2 sandwiches were correct. Not freaky fast at all. Probably having a off day. It happens.
Atmosphere: 2
Food: 4
Service: 3
Colby Demorest
They always put the wrong stuff on sandwich’s so for twelve dollars I should get the correct order but every time they put the completely wrong stuff on the
Service: 1
Alex Montgomery
So slow, not freaky fast. Expensive. Go to jersey Mikes across the
Placed a mobile order. 20 minutes later, not ready. Waited 10 minutes (since I’d already paid). Got it home and it was completely incorrect. I ordered two tuna clubs, got one tuna and one turkey. Was also missing two items. This is not the first time I’ve gotten an incorrect order from this location. I ate the tuna. Four hours later, sick as a dog, all better next day. Take this however you want. Needless to say, I won’t be back.
Food: 1
Service: 1
Not a good JJ location. Sandwiches are almost always sloppily made and often I receive the wrong order. Will not be going back to this location.
Food: 1
Service: 1
Just a bunch of junk kids playing around. Don’t know what they’re doing. Not taking their job serious so sad to hire people like this, playing around.
Atmosphere: 1
Food: 1
Service: 1
I ordered a reward sub for pickup and when I got there. The lady couldn't find the order. Long story short, she was kind from the moment I pulled up and never turned me away as if it wasn't her problem. She found out what happened and courteously made sure my order was completed.
Atmosphere: 4
Food: 4
Service: 5
I ordered 2 subs today, both were messed up and one only had one request to add mayo. They couldn't even do that. Jersey Mike's would've been better money spent right across the
Atmosphere: 2
Food: 1
Service: 1
I should have read the reviews before I stopped in for a sub. Walked in and immediately had a terrible experience with the woman at the register and the man wearing a bandana as a mask. Both were very rude. I decided not to order anything and walked right out. I will never go back. Jersey Mikes across the street is better.
Atmosphere: 1
Food: 1
Service: 1
New benchmark has been set for best customer service of 2024. I imagine it's going to take a while for anyone else to approach. Do yourself a favor for the karma and put a dollar in their tip cup, these dudes are exceptional.Wheelchair accessibility: You could definitely access this place with a wheelchair, but why would you want to do that when you could get a performance tuned hoveround instead? If I had a disability that dictated I use mobility devices I would invest all of my resources into the development of the coldest, all terrain, extreme sports wheeled transport device current weapons technology would allow me to create.
Atmosphere: 5
Food: 5
Service: 5
I eat a Jimmy Jones sandwich for lunch pretty often, 2-3 times a week. My job takes me all over the Metro Detroit area, so I order from different locations. So far the taste and overall experience has been consistently pretty good, except for this particular restaurant.The sandwiches there taste different and not in a good way. Can't put my finger on it, but I do not like it. I have been there twice, just because I wanted to give it another shot, but I will not be returning.The service was decent, the restaurant seemed clean.
Atmosphere: 4
Food: 2
Service: 4
Love the Italian sandwich and BBQ chips together! Also love the delicious chocolate brownie! They need combo with pickles as a side!
Atmosphere: 4
Food: 5
Service: 4
It took every fiber in my being to restrain myself. We used the drive through. The girl that took our order was very rude. She kept asking my husband to repeat himself though he was very articulate. She made fun of him when he asked for a lettuce wraphe said unsandwhiched but it’s”unwiched. “ Once we made it to the drive through window it took forever to get our food and she was no where to be found. The man that made our food rang us up. Awful experience— won’t be back. In this economy they need to watch how they treat people. There are so many other options.Dietary restrictions: Low carb/gluten free
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Rude no customer service skills what so ever. Cashier rude. I said thank you. Did not even respond.. Should have read the reviews before i went. They could take some lessons from chik fil laJimmy John Owner need to train the employees better not just read the bad reviews and let it go. !!!!
Atmosphere: 1
Food: 1
Service: 1
No customer service whatsoever
Some how we ended up with tuna instead of turkey. They got the "tu" part right. We were on the freeway and wasn't going back. The other 2 sandwiches were correct. Not freaky fast at all. Probably having a off day. It happens.
Atmosphere: 2
Food: 4
Service: 3
They always put the wrong stuff on sandwich’s so for twelve dollars I should get the correct order but every time they put the completely wrong stuff on the
Service: 1
So slow, not freaky fast. Expensive. Go to jersey Mikes across the
Service: 1