McDonald's

16515 Fort St, Southgate
(734) 285-7040

Recent Reviews

xochil perez

This place is always busy an has your own order area which I always enjoy, the only this is early opens is at 7am which other place are open at 6 but its understandable if staffing issues but i still go there for fries.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, World Famous Fries, Hot Fudge Sundae

L Lee

Waited over 15 minutes to only receive cold food.

Atmosphere: 1

Food: 1

Service: 1

John Doe

Went inside and I used a coupon to order fast and fresh service very satisfied with my visit as I usually order at the drive

Atmosphere: 3

Food: 5

Service: 5

Harold Robbins

Ordered off the app for dine in. Missing one sandwich right from the start. Had to wait at the counter to request the missing sandwich and staff seemed to have no sense of urgency. Fries were cold. My girlfriends sandwich was slopped together, making a huge mess as she tried to eat it. She told me the ladies room was trashed. We disposed of our trash and made as little mess as possible. Before leaving, I asked for a refill of my drink, and the manager told the team member that "we don't do refills".Nope. Never again. I've NEVER heard of a restaurant refusing a refill on soda, coffee, or tea. This experience has killed my desire to return to this location.I don't blame the crew but the mgmt. The manager who refused the refill was a younger lady, early 20's. Too young, imo, to even know what customer service is much less how to give it.

Atmosphere: 2

Food: 2

Service: 1

Lisa Lowe-Ryan

Their hours on the McDonald's app state they open at 5a. I was there at 5:05a wanting breakfast, they were not open. Update your hours on your app!!

Service: 1

Kathleen Chevalier

Good service and great staff! Order was perfect!

Atmosphere: 5

Food: 5

Service: 5

Will Joe

Still Mickey

Atmosphere: 4

Food: 4

Service: 4

Timerra Brooks (T Bee)

Check your food.... I got the wrong food... and when I told them their wasn't an apology just ok and one moment I was like wow ok thank you for correcting it but what happened to says sorry... I didn't say it out loud due to them making my food but I thought it...

Atmosphere: 2

Food: 3

Service: 1

John St (F2RC)

Still angry they took the pop out of the lobby, no free refills. That's most of them down here now, must be a corporate thing. I visit McDonald's probably 50% less now for that reason.

Atmosphere: 5

Food: 3

Service: 5

Bob L.

Probably one of the better McDonald's in the downriver area.

Atmosphere: 3

Food: 3

Service: 5

jessie bowersock

Brought it right to my table. Clean and friendly mcd.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Cheeseburger

Danielle

Always fast and order always correct. Nice employees and ordering thru the app is easy.

Atmosphere: 5

Food: 5

Service: 5

Jody Dewing

Got home food cost fortune was to over cooked to eat. Sure it was microwaved. Bummer to sick to bother with going back ?

Atmosphere: 4

Food: 1

Service: 4

Daniel Ratkov

It’s

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hashbrown, Big Breakfast with Hotcakes, Sausage Mcmuffin, Mcmuffin

Themyscira

I came in on my birthday 12/30/23When I came in the store was clean and busting with good morning energy and a group of some regulars chatting away peacefully.Whoever was working the front counter today is the kind of employee you need to keep. She's the kind of employee I wish I had back when I was a restaurant manager for a different chain. While waiting for my order she managed the mobile orders, the front counter, customers in the lobby, and even came to another employee in need who had a dissatisfied customer whom, from over hearing, had waited too long for a bagel breakfast sandwich that was incorrectly made. She did it all.She was mindful to those in the lobby waiting, she was considerate and she was very cordial & polite.I'm sorry I forgot your name, hunBut you either need a raise or to be a manager or something more. You have a lot of potential. Hard work can take you anywhere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Mcmuffin, Mcmuffin

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