The Chicago Dog has the best "bite" around! Love it!
Atmosphere: 5
Food: 5
Service: 5
donald kirk
Was my first time to a Portillo's. I have to say it was a very great experience. The service was good and friendly. The atmosphere was light, playful, and nostalgic.I will be returning again when I am in the area again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Fries, Italian Beef Sandwich, Chicago Hot Dog
Scott Coffman
5pm on a weekday seems to be the time to go when it’s not crazy busy.Parking: Big lot, but entrance sometimes blocked by traffic.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian Beef Sandwich, Italian Beef
Gina Parke
Thr onion rings nice and crispy i got the rodeo burger..I think that's the name. It was okay. The bacon taste like the precooked bacon so it doesn't eat as easy as fresh cooked bacon. I think I need extra sauce onit...and napkins would be nice. Neither one of our orders had. This was our first time through . So not bad.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Onion Rings
Vicki Anders
Cool retro dining.
Atmosphere: 5
Food: 4
Service: 4
Terri Rutledge Smedly
Always great food! Staff is upbeat and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef, Fries
Naomi Zollers
Worst service I have ever experienced. I work in fast food and I would’ve gotten fired for how long it took and messed up order. There was no line when I ordered and payed and then all of sudden people got in line and they got their food right away. 5 cars passed with their food and it looked like they had more than me. Never again would I go there.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheese Fries, Chicago Hot Dog, Chili
James Poggi
Love portillos. Never disappoints. Crazy busy took awhile for food when dinning in
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger, Cake, Fries
Haiden Stocks
ABSOLUTELY HORRIBLE! I went here after a game with my baseball team. They were busy so I understand a 15-20 minute wait. After it took 45 minutes to get my food, my burger was cold. My chocolate cake shake was melted. After one of my teammates waited an hour and 15 minutes they still hadn’t even started his order. There was one amazing worker who fixed it all but the manager couldn’t seem to even care. This place is horrid.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Cake
Paul Strain
We like this Portillo’s! The food is the same great Portillo’s menu, but the inside is a little more 50’s diner retro that the others we’ve been to, and we love that the pop machine is out in the restaurant and not behind the counter. Worth the visit!
Our entire road trip was planned around a stop at Portillo's. I've heard good things from so many people. I decided I had to check it out for myself. They have the roadside diner theme down to an art. The place is full of Route 66 memorabilia. There are booths and tables for almost any size party. In true fast food style, they offer counter service. You order at the counter, choose your seat, and they call your number. There are options for just about everyone. Burgers, Italian beef, chicken, fish, salads, hot dogs, and polish sausage. We went with the beef dip sandwich with extra gravy. The beef was a little on the dry side for my taste. The burgers were juicy and flavorful. The crinkle cut fries were perfectly crisp and tender. The best part hands down were the milkshakes. We went with traditional chocolate and strawberry. We had to try the strawberry lemon cake. This shake is as delicious as it sounds. If your travels take you out this way, definitely give them a try!
Joe C.
TERRIBLE EXPERIENCE! I have been to every single Portillo's. This one is, by far, the worst. I say at the drive thru window for 10 minutes waiting for my order. That is 10x longer than any other Portillo's drive thru. My fries were overcooked and my hot dog bun was squished with heavy fingerprints. I will never return to this location again.
Nicholas Puente
I have never had a bad experience out of portillo's. This one is pretty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Gravy, Italian Beef Sandwich, Chicago Hot Dog, Chicago Style Hot Dog Small French Fry, Italian Beef, Onion Rings, Fries, Sweet Peppers, Chocolate Cake Shake, Cheese Sauce
Tamara Krumwiede
Been a fan of Portillos in Northern Illinois for decades and this site doesn't disaapoint!Parking: Be patient trying to get into parking lot. It is worth the wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef Sandwich, Chicago Hot Dog, Chicago Style Hot Dog Small French Fry, Onion Rings, Fries, Sausage, Sweet Peppers, Hot Peppers
Latrice Bowen
Very long line, food not fresh fries were very soggy.
The Chicago Dog has the best "bite" around! Love it!
Atmosphere: 5
Food: 5
Service: 5
Was my first time to a Portillo's. I have to say it was a very great experience. The service was good and friendly. The atmosphere was light, playful, and nostalgic.I will be returning again when I am in the area again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheese Fries, Italian Beef Sandwich, Chicago Hot Dog
5pm on a weekday seems to be the time to go when it’s not crazy busy.Parking: Big lot, but entrance sometimes blocked by traffic.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian Beef Sandwich, Italian Beef
Thr onion rings nice and crispy i got the rodeo burger..I think that's the name. It was okay. The bacon taste like the precooked bacon so it doesn't eat as easy as fresh cooked bacon. I think I need extra sauce onit...and napkins would be nice. Neither one of our orders had. This was our first time through . So not bad.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Onion Rings
Cool retro dining.
Atmosphere: 5
Food: 4
Service: 4
Always great food! Staff is upbeat and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef, Fries
Worst service I have ever experienced. I work in fast food and I would’ve gotten fired for how long it took and messed up order. There was no line when I ordered and payed and then all of sudden people got in line and they got their food right away. 5 cars passed with their food and it looked like they had more than me. Never again would I go there.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheese Fries, Chicago Hot Dog, Chili
Love portillos. Never disappoints. Crazy busy took awhile for food when dinning in
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Burger, Cake, Fries
ABSOLUTELY HORRIBLE! I went here after a game with my baseball team. They were busy so I understand a 15-20 minute wait. After it took 45 minutes to get my food, my burger was cold. My chocolate cake shake was melted. After one of my teammates waited an hour and 15 minutes they still hadn’t even started his order. There was one amazing worker who fixed it all but the manager couldn’t seem to even care. This place is horrid.
Atmosphere: 5
Food: 1
Service: 1
Recommended dishes: Cake
We like this Portillo’s! The food is the same great Portillo’s menu, but the inside is a little more 50’s diner retro that the others we’ve been to, and we love that the pop machine is out in the restaurant and not behind the counter. Worth the visit!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cake, Italian Beef, Fries
Restaurantji Recommends
Our entire road trip was planned around a stop at Portillo's. I've heard good things from so many people. I decided I had to check it out for myself. They have the roadside diner theme down to an art. The place is full of Route 66 memorabilia. There are booths and tables for almost any size party. In true fast food style, they offer counter service. You order at the counter, choose your seat, and they call your number. There are options for just about everyone. Burgers, Italian beef, chicken, fish, salads, hot dogs, and polish sausage. We went with the beef dip sandwich with extra gravy. The beef was a little on the dry side for my taste. The burgers were juicy and flavorful. The crinkle cut fries were perfectly crisp and tender. The best part hands down were the milkshakes. We went with traditional chocolate and strawberry. We had to try the strawberry lemon cake. This shake is as delicious as it sounds. If your travels take you out this way, definitely give them a try!
TERRIBLE EXPERIENCE! I have been to every single Portillo's. This one is, by far, the worst. I say at the drive thru window for 10 minutes waiting for my order. That is 10x longer than any other Portillo's drive thru. My fries were overcooked and my hot dog bun was squished with heavy fingerprints. I will never return to this location again.
I have never had a bad experience out of portillo's. This one is pretty
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Gravy, Italian Beef Sandwich, Chicago Hot Dog, Chicago Style Hot Dog Small French Fry, Italian Beef, Onion Rings, Fries, Sweet Peppers, Chocolate Cake Shake, Cheese Sauce
Been a fan of Portillos in Northern Illinois for decades and this site doesn't disaapoint!Parking: Be patient trying to get into parking lot. It is worth the wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Beef Sandwich, Chicago Hot Dog, Chicago Style Hot Dog Small French Fry, Onion Rings, Fries, Sausage, Sweet Peppers, Hot Peppers
Very long line, food not fresh fries were very soggy.
Atmosphere: 3
Food: 3
Service: 3