Be careful the black lady charged me twice for one order then when I showed her my bank of america app with duplicate charges she said only one would be posted but then the two got posted be careful I had to call bank waste my time to dispute the
Atmosphere: 1
Food: 1
Service: 1
John crocker
Staff were snotty. Especially if you are a door dasher
Alicia K.
The way they operate---- the line is awful I get the location isn't favorable but they made us get in two lines one for ordering and one for pickup and that's ridiculous. Most cashiers are young and kinda rude but whatever keep working
Rara Avis
Went to pick up a doordash and they weren't even busy but acted confused and surprised I was there..I only parked, walked through the whole mall...but you had no idea to start the order until I got there?? Rightttttt. Thats not how it works. I let the customer know they hadn't even started it, had time to go pick up another order ACROSS the street, outside of the mall that came in after...and somehow they knew to have my order ready! By the time I got back, they were still finishing up like one thing of pretzels. I swear, some of these restaurants just want to screw around with dashers. I won't be back and highly recommend you don't order from here unless u want to wait an hour to get one pretzel.
UMKH 19
It's like one of the only places to grab a snack at the mall (unfortunately). The flavored lemonades are good!
Tierra King
Staff extremely rude and unfriendly. It’s evident that most of the staff have little/ no desire to work at all. Rarely do I receive decent service at this location.
Marc Massella
Pick up snack for daughter, love their lemonade and pretzel bites
Marissa Hernandez
The older woman is always rude for no reason.
Dean Stobinski
Upon entering the mall.... There it was.. I saw it. Auntie anne's pretzels... Yeah baby! Headed straight for the pretzel joint. Dang there a line. But it moved quick enough.Ordered a regular warm salted pretzel with cheeeeeeeese.Received a warm pretzel with cheese.Ate warm pretzel with cheese.All is good. Go here. Order the pretzel. With cheese.
Was visiting family from another state sister said this was her favorite place. Staff was friendly but the cheese tasted fake & came prepackaged like dipping sauce along with the pretzels overcooked and hard. Sis says the cheese never came prepackaged and the pretzels were always fresh. Just a bad day I guess?
April Slaven
Good every time
Chelsea cox
Wish I could give 0 stars. There is no reason to stop making pretzels so early prior to the actual closing time so that 20-30 minutes before “closing” the workers just stand there telling people they are all out of all pretzel items. Ridiculous!! It’s been like this multiple times! You’re losing customers and have lost my business. Is this the direction from management?
Mr. J.B.
The sausage pretzels are my favorite
Isaac
Cashier wasnt vary nice and didnt seem to care about my questions. Customer service is bad and pigs in a blanket I ordered was cold and no good. My brother ordered brown sugar and cinnamon pretzel bites and those were good.
Be careful the black lady charged me twice for one order then when I showed her my bank of america app with duplicate charges she said only one would be posted but then the two got posted be careful I had to call bank waste my time to dispute the
Atmosphere: 1
Food: 1
Service: 1
Staff were snotty. Especially if you are a door dasher
The way they operate---- the line is awful I get the location isn't favorable but they made us get in two lines one for ordering and one for pickup and that's ridiculous. Most cashiers are young and kinda rude but whatever keep working
Went to pick up a doordash and they weren't even busy but acted confused and surprised I was there..I only parked, walked through the whole mall...but you had no idea to start the order until I got there?? Rightttttt. Thats not how it works. I let the customer know they hadn't even started it, had time to go pick up another order ACROSS the street, outside of the mall that came in after...and somehow they knew to have my order ready! By the time I got back, they were still finishing up like one thing of pretzels. I swear, some of these restaurants just want to screw around with dashers. I won't be back and highly recommend you don't order from here unless u want to wait an hour to get one pretzel.
It's like one of the only places to grab a snack at the mall (unfortunately). The flavored lemonades are good!
Staff extremely rude and unfriendly. It’s evident that most of the staff have little/ no desire to work at all. Rarely do I receive decent service at this location.
Pick up snack for daughter, love their lemonade and pretzel bites
The older woman is always rude for no reason.
Upon entering the mall.... There it was.. I saw it. Auntie anne's pretzels... Yeah baby! Headed straight for the pretzel joint. Dang there a line. But it moved quick enough.Ordered a regular warm salted pretzel with cheeeeeeeese.Received a warm pretzel with cheese.Ate warm pretzel with cheese.All is good. Go here. Order the pretzel. With cheese.
They was okay
Restaurantji Recommends
Was visiting family from another state sister said this was her favorite place. Staff was friendly but the cheese tasted fake & came prepackaged like dipping sauce along with the pretzels overcooked and hard. Sis says the cheese never came prepackaged and the pretzels were always fresh. Just a bad day I guess?
Good every time
Wish I could give 0 stars. There is no reason to stop making pretzels so early prior to the actual closing time so that 20-30 minutes before “closing” the workers just stand there telling people they are all out of all pretzel items. Ridiculous!! It’s been like this multiple times! You’re losing customers and have lost my business. Is this the direction from management?
The sausage pretzels are my favorite
Cashier wasnt vary nice and didnt seem to care about my questions. Customer service is bad and pigs in a blanket I ordered was cold and no good. My brother ordered brown sugar and cinnamon pretzel bites and those were good.