Dunkin'

2969 E Big Beaver Rd, Troy
(248) 825-3726

Recent Reviews

Marylynn Akhilomhen

I always come here to get the refreshers. There is an issue with them 6 out of 10 times, what I mean is that there is always food or black stuff floating in my drink or ice. ABSOLUTELY DISGUSTING. The workers are super nice but it’s super frustrating when I have to waste 10 dollars on two drinks that I have to end up throwing away.

Atmosphere: 5

Food: 1

Service: 3

Bad Wad

Been calling for hours. Left my debit card there no way to contact people at the store and it's done this way intentionally so that they can just blow people

Atmosphere: 1

Food: 1

Service: 1

Nathan Zhang

Wasn't here.

Mirna Hannosh

The customer service is the best!! They are so sweet and kind. I’ve had such great experiences here. The drinks are always done perfectly, the donuts and food are just as good. I love Dunkin.

jamdown106

Tasty food, well packaged. Great staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Sandwich

Mazhar Khan

Nicely decorated for the holiday season.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Donuts

Shay R

Stopped by to try the cookie butter cold brew; I’m not a regular at dunkin so I was reading off my order. I felt very rushed and that the staff member was annoyed and frustrated. The lady had an accent but that’s all I have to identify her because I didn’t see her. I say this to say if you have to have a bad attitude you shouldn’t work at these type of establishments. Moving fwd to the window again feeling rushed; I was having trouble with my Dunkin app cause it unloaded on my phone without me knowing so I was trying to log back in. I ended up just saying forget it and missing out on points and using the cash that was on there. The cookie butter cold brew was great; next time I’d minus the topping because it gets soggy and I don’t like the texture then. The bagel was one of the worse bagels I’ve ever had like it was popped in a microwave after being save by a 4th graders lunch or something idk lol Dunkin needs to revamp the food. I’ll give them two stars because of how tasty the coffee was.

Atmosphere: 1

Food: 1

Service: 1

Gemed Z

First time coming here and won’t be back!! on a Saturday morning the lady with an accent in the drive through has an attitude for no reason if you don’t like costumer service get a new job! Just a nasty lady turned my morning for the

Atmosphere: 1

Service: 1

Janani Vinod

For the price breakfast quantity is less?..apart from that everything was good &tasted good.Vegetarian options: Avocado bread toast

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Muffins

gabriella camovic

I come to this dunkin almost all the time and the food and drinks here are great. Everyone is super sweet to me but lately this one lady with blonde hair and tattoos had been giving the worst attitude to me and towards the other employees. For example, I told her i was doing apple pay and she rolled her eyes at me. She also got mad because the scan for my dunkin app wasn’t working. This experience was not it.

Atmosphere: 3

Food: 5

Service: 1

Eric Klingenberg

I wanted this to be my morning stop on my way to work. Unfortunately after a handful of times of getting the completely wrong order, my eclairs tossed in a bag making a chocolate disaster, and not separating the chocolate donuts as asked because a co-worker has a chocolate allergy this will not be the case. This morning, I asked for 10 glazed munchkins with a large cappuccino and received 12 assorted munchkins with a large cup filled less then 1/3rd of the way.

Atmosphere: 2

Food: 2

Service: 1

Kayla dickinson

I come to this dunkin almost every day and the workers here are great. Today, this blonde lady with tattoos had a really bad attitude. She kept rolling her eyes at me after I kept trying to scan my dunkin app. She was also yelling at the other employees. She came off as a brat.

Atmosphere: 1

Food: 5

Service: 1

Fiona Juncaj

the white blonde lady with tattoos had an attitude for NO reason and was yelling at her employees in the back. she was being truly insufferable. she rolled her eyes at me when i told her i was using apple pay and practically threw my food at me.

Atmosphere: 1

Food: 5

Service: 1

sean hodges

The worst bagel ever this morning I asked for double toasted with light cream cheese. I got an old bagel not even toasted with light cream cheese at least to coffee was ok.

Atmosphere: 1

Food: 1

Service: 1

Pramod Gopal

I always go to Dunkin’ donut to have Texas toast with veggie egg white, Hassbrowns and black coffee. Just love this combination for breakfast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Sandwich

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