I've stayed here many times. Seems as if customer service has gone down.Got to my room and all the furniture was up off of the carpet. They had just cleaned the carpet and either forgot to put it back down, or put me in the room too soon. They weren't that busy, and when I called the front desk, I was td I could just put the furniture back, or see if another room is available.
Atmosphere: 3
Service: 3
Belinda S
1 staff but she was working hard to keep everyone moving while being friendly and keeping things
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
Marvin
well, the employee was complaining about how many days in a row they’ve worked, how they couldn’t wait to get home and get high, and said some negative things about their coworkers. on top of that, she even answered a phone call from her boyfriend in front of the line during someone’s order, also complaining about work to him. while i’m sure she had her reasons to be upset, i felt very uncomfortable and aside from that, a lot of things were out of stock, so i decided to leave. it was just a very bizarre experience
Atmosphere: 1
Service: 1
Evan Draper
Charlotte was amazing! Probably THE best Subway sandwich I've ever had. Great attention to detail and the perfect amount of ingredients. Tasted and looked amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Raspberry Cheesecake
xman xwljnl
Messed up the order but fixed it as soon as she could
Atmosphere: 5
Food: 5
Service: 4
Leeroy Tankins
7 pm on a Monday and were denied service because they’re were “understaffed”
Dakota Robinet
Not open at advertised hours.
Eric Chapin
Was a bit slowdue to busyday but the employees did their best and I got extra meat and avocado at no extra cost
Travis Zimmerman
Eh. Good food. Service was....iffy... Small, tight. Good Subway tho.
Alli Meaders
As general manger of this location I have taken the time to review these comments/complaints. I understand there's a lot of you that have had poor/slow experiences, do to the change of positions and lack of people it was an incredibly rocky start. I have invested in making changes on this accord to help improve all aspects of the operation. I sincerely apologize for any inconvenience in the past, we hope to see you soon! :) thank you for your patience.~management
Food seems fresh and not brown like vassar subway. Faster service also
Jacob Hohman
I ordered the meatball melt noticed the meatballs were in a separate container than the sauce. So it didn’t look good at all. Asked for it toasted the cheese wasn’t even melted. And the sauce was ice cold. Worst sub ever
Tanner Cortes
Waited OVER and HOUR. No one to help the NEW GUY especially when there’s a baseball tournament! Who’s running this place??? They literally have new people alone?? No wonder why they don’t keep the good ones. Welp they lost my service completely. Completely dissatisfied with the sub as well but I know it’s not the guys fault. I blame management, who probably also wasn’t trained enough. Do better. What a bunch of morons.
Raymon Garc
Absolutely terrible services. My 14 year old daughter felt uncomfortable her entire time in there. Called up to find who the weirdo was and no one picked up. Called 15 times. Kids can’t even get food by themselves. Gross.
destiny hall
As someone who recently quit here, the workers are trying their best. I had to quit because I seen how fast that place was going down hill. Better hope they find a better assistant manager to run the place who knows how to actually respect ALL their employees, rather than one that will talk down on someone because she “thinks” he might have a slight disability. Also maybe teach your employees that using the word “dyke” isn’t funny “because it’s true.” Some of the people there need to catch up on what’s socially acceptable and what’s not.
I've stayed here many times. Seems as if customer service has gone down.Got to my room and all the furniture was up off of the carpet. They had just cleaned the carpet and either forgot to put it back down, or put me in the room too soon. They weren't that busy, and when I called the front desk, I was td I could just put the furniture back, or see if another room is available.
Atmosphere: 3
Service: 3
1 staff but she was working hard to keep everyone moving while being friendly and keeping things
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro
well, the employee was complaining about how many days in a row they’ve worked, how they couldn’t wait to get home and get high, and said some negative things about their coworkers. on top of that, she even answered a phone call from her boyfriend in front of the line during someone’s order, also complaining about work to him. while i’m sure she had her reasons to be upset, i felt very uncomfortable and aside from that, a lot of things were out of stock, so i decided to leave. it was just a very bizarre experience
Atmosphere: 1
Service: 1
Charlotte was amazing! Probably THE best Subway sandwich I've ever had. Great attention to detail and the perfect amount of ingredients. Tasted and looked amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Raspberry Cheesecake
Messed up the order but fixed it as soon as she could
Atmosphere: 5
Food: 5
Service: 4
7 pm on a Monday and were denied service because they’re were “understaffed”
Not open at advertised hours.
Was a bit slowdue to busyday but the employees did their best and I got extra meat and avocado at no extra cost
Eh. Good food. Service was....iffy... Small, tight. Good Subway tho.
As general manger of this location I have taken the time to review these comments/complaints. I understand there's a lot of you that have had poor/slow experiences, do to the change of positions and lack of people it was an incredibly rocky start. I have invested in making changes on this accord to help improve all aspects of the operation. I sincerely apologize for any inconvenience in the past, we hope to see you soon! :) thank you for your patience.~management
Restaurantji Recommends
Food seems fresh and not brown like vassar subway. Faster service also
I ordered the meatball melt noticed the meatballs were in a separate container than the sauce. So it didn’t look good at all. Asked for it toasted the cheese wasn’t even melted. And the sauce was ice cold. Worst sub ever
Waited OVER and HOUR. No one to help the NEW GUY especially when there’s a baseball tournament! Who’s running this place??? They literally have new people alone?? No wonder why they don’t keep the good ones. Welp they lost my service completely. Completely dissatisfied with the sub as well but I know it’s not the guys fault. I blame management, who probably also wasn’t trained enough. Do better. What a bunch of morons.
Absolutely terrible services. My 14 year old daughter felt uncomfortable her entire time in there. Called up to find who the weirdo was and no one picked up. Called 15 times. Kids can’t even get food by themselves. Gross.
As someone who recently quit here, the workers are trying their best. I had to quit because I seen how fast that place was going down hill. Better hope they find a better assistant manager to run the place who knows how to actually respect ALL their employees, rather than one that will talk down on someone because she “thinks” he might have a slight disability. Also maybe teach your employees that using the word “dyke” isn’t funny “because it’s true.” Some of the people there need to catch up on what’s socially acceptable and what’s not.