Went to get their new ice cream flavor but machine wasn't working
Atmosphere: 5
Food: 5
Service: 5
Korderro Johnson
this is the worst wendy’s in ypsilanti they are very rude never have any food place is dirty as hell bugs everywhere wendy’s need to shut this location down the staff is always rude they act like they have a problem doing there job
Atmosphere: 1
Food: 1
Service: 1
Talia J
Be sure to clear your schedule for the day if you choose to go to this drive thru! You’re going to be there for a while and the employees could care less with bad attitudes. You want great customer service, go to the Carpenter location.
chloe gould
Said they couldn’t get me a salad because the person who usually makes them didn’t come in??? Constant yelling from the speaker box, probably the longest wait we’ve had. Should just shut this one down at this point.
Atmosphere: 1
Food: 2
Service: 1
MaDDBeaTz .D (The D)
The drive thru lady definitely needs a new job. ? You was rude. I received all of my food in one bag. There were no straws or spoons or nugget sauce. The fries ? were a little bit warm but tasted like they were cooked twice or reheated. This was the worst experience ever at Wendy's. I will never go to this location again. ? ?
Atmosphere: 1
Food: 2
Service: 1
Lexus Piazza
This isn't fast food. The employees all seem to not know what's going on throughout the whole store or they just don't care at all. My food was wrong. I did get a free sandwich card gifted from an employee and said it's for the long wait and if I wanted to go somewhere else. Bathrooms were nasty as hell. Definitely not coming back. Only thing hot were my nuggets. I waited over 20 mins for 2 small biggie bags. Disappointed
Atmosphere: 1
Food: 1
Service: 1
Debbie Mabry
Awesome service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Carol Corrao
Ineptitude at its finest. Like Lucy & Ethel in the candy factory, but not at all funny.
Service: 1
Nikki Raeburn
45 Minutes to serve 5 cars, order is wrong, the girl running the register can't be bothered to get the drink while she puts her fingers in her mouth. This wendys is disgusting and inspires me to cook at home more.
Atmosphere: 1
Food: 1
Service: 1
Sean Thomas
Fries were delicious! Chili could have been a little larger in size, people very friendly
I don't expect much. I do expect friendliness and manners. I just left...was here less than 5 mins and the Middle aged short hair lady working the counter was so rude and made it so obvious she hates her job that my brother and I felt uncomfortable. Do better !
J. Scott
Never open when it's supposed to be. The food was old and cold. No communication to the customers, so there's always ppl sitting in line and they're closed. Management is aware but no one cares.
Atmosphere: 1
Food: 1
Service: 1
John Benedetto
Waited 40 minutes then cancelled my
Atmosphere: 1
Food: 1
Service: 1
MAYNARD GAMING
False advertisement says on door lobby is open, but they have all doors locked
Marie Barksdale
This Wednesday is the only time I’ve ever had a fast food restaurant. Admit that they messed up my order and then refused to fix it. I think this is the single worst fast food restaurant experience I’ve ever had. I have worked food and usually don’t leave negative reviews like this, but maybe just skip it or if you’re really craving Wendy’s drive to the other location
Went to get their new ice cream flavor but machine wasn't working
Atmosphere: 5
Food: 5
Service: 5
this is the worst wendy’s in ypsilanti they are very rude never have any food place is dirty as hell bugs everywhere wendy’s need to shut this location down the staff is always rude they act like they have a problem doing there job
Atmosphere: 1
Food: 1
Service: 1
Be sure to clear your schedule for the day if you choose to go to this drive thru! You’re going to be there for a while and the employees could care less with bad attitudes. You want great customer service, go to the Carpenter location.
Said they couldn’t get me a salad because the person who usually makes them didn’t come in??? Constant yelling from the speaker box, probably the longest wait we’ve had. Should just shut this one down at this point.
Atmosphere: 1
Food: 2
Service: 1
The drive thru lady definitely needs a new job. ? You was rude. I received all of my food in one bag. There were no straws or spoons or nugget sauce. The fries ? were a little bit warm but tasted like they were cooked twice or reheated. This was the worst experience ever at Wendy's. I will never go to this location again. ? ?
Atmosphere: 1
Food: 2
Service: 1
This isn't fast food. The employees all seem to not know what's going on throughout the whole store or they just don't care at all. My food was wrong. I did get a free sandwich card gifted from an employee and said it's for the long wait and if I wanted to go somewhere else. Bathrooms were nasty as hell. Definitely not coming back. Only thing hot were my nuggets. I waited over 20 mins for 2 small biggie bags. Disappointed
Atmosphere: 1
Food: 1
Service: 1
Awesome service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Ineptitude at its finest. Like Lucy & Ethel in the candy factory, but not at all funny.
Service: 1
45 Minutes to serve 5 cars, order is wrong, the girl running the register can't be bothered to get the drink while she puts her fingers in her mouth. This wendys is disgusting and inspires me to cook at home more.
Atmosphere: 1
Food: 1
Service: 1
Fries were delicious! Chili could have been a little larger in size, people very friendly
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
I don't expect much. I do expect friendliness and manners. I just left...was here less than 5 mins and the Middle aged short hair lady working the counter was so rude and made it so obvious she hates her job that my brother and I felt uncomfortable. Do better !
Never open when it's supposed to be. The food was old and cold. No communication to the customers, so there's always ppl sitting in line and they're closed. Management is aware but no one cares.
Atmosphere: 1
Food: 1
Service: 1
Waited 40 minutes then cancelled my
Atmosphere: 1
Food: 1
Service: 1
False advertisement says on door lobby is open, but they have all doors locked
This Wednesday is the only time I’ve ever had a fast food restaurant. Admit that they messed up my order and then refused to fix it. I think this is the single worst fast food restaurant experience I’ve ever had. I have worked food and usually don’t leave negative reviews like this, but maybe just skip it or if you’re really craving Wendy’s drive to the other location
Food: 2
Service: 1