Subway

1981 Silver Bell Rd #1600, Eagan
(651) 452-0384

Recent Reviews

David Cooper

A good respite for a weary traveler. Nice comfortable

Atmosphere: 5

Food: 4

Service: 5

Brandon Latessa (Fuzzy Moto)

I'm sitting in front at 5:00 p.m. on a Sunday when they close at 9:00 sighns on lights on been sitting here for twenty min and nobody is opening door or answering the phone like c'

Atmosphere: 4

Food: 3

Service: 3

Zach Manning

I've been to this location twice in the past few weeks, since I thought the first time was a fluke. Both times I've ordered a steak and cheese. A sandwich I've had over 500+ times over the past 10 years, and it tasted off, like the meat wasn't good, or some weird flavor that clearly something is off. Though it was just a one time thing. Today I went again, I ordered a Steak and cheese again, the flavor is off, its had this weird aftertaste. Also the Mayo has a sweat flavor, that almost reminded me of Miracle whip (which isn't mayo and is not something I like)I'm not sure what the issue is, I also noticed that this Subway has this huge hood cover over their "Meat and Cheese" section, so you can't even see what the Meat and Cheese looks like, its all "hidden" which is odd.The service both times has been great, the place is clean, the people were friendly. Just the food quality is not up to par for a Subway.

Atmosphere: 5

Food: 1

Service: 5

Douglas Marsh

You know, it's

Atmosphere: 2

Food: 4

Service: 4

Tyler Ulsby

Ordered a sub via the Subway app, received a confirmation that the order had gone through (via the app and payment notification), and went to pick it up. Upon arriving at the restaurant, I went to open the doors only to find that they were locked. Mind you this was 7pm on a Saturday (non-holiday) evening. I double checked the store hours, and sure enough, it was supposed to be open. I could see an employee working behind the counter, so I decided to call the restaurant to let them know that I had paid for a sandwich already and would appreciate the item I paid for. The phone rang with no answer (despite maintaining visual contact of the employee).A short time after the call was disconnected, I tapped on the glass, getting the employee's attention. I held my phone up to the glass in an effort to plead my case that I had, in fact, paid for my sandwich already (by this time, I had wasted about 10 minutes (not to mention drive time to and from)). Without even attempting to make an effort to come hear me out, the employee shrugged his shoulders from across the establishment and pantomimed a dismissive wave to me. I thought, "Okay, I won't press the issue any further and just email corporate for a refund." So I turned around and left. Once I got home, I did just that. The next day, I recieved an email from the area manager, Jerry, saying that I would receive a refund. "Perfect," I think to myself, "I'll just send him an email asking how I will receive my refund and I'll wash my hands of this experience." In my follow-up email, I ask Jerry if I will be receiving a refund via store credit or original payment method. It has now been 3 days without a reply from Jerry.Overall, I guess you could say that I would highly recommend finding a different establishment to exchange your money for goods and/or services.

Atmosphere: 1

Food: 1

Service: 1

Diana Gast

I ordered two subs online today, one for myself and another for a co-worker. He did not want vegetables and mine was loaded with them. He got all of the veggies on his and I had none on mine. He ordered mayo and I ordered mayo and mustard and they were switched as well. very disappointed when we sat down to eat.

Matthew Wangler

The gentleman with the brown hair and beard made me a perfect buffalo chicken sandwich today with extra jalapenos just like I asked and it was very spicy and very good. I love my neighborhood subway!!

Ashlyn H.

Really clean and open facility, had a quick and good experience. Luckily for me I also live less than 3 minutes away!

Ron Jensen

The staff is not very helpful or polite. There are much better Subways shops around where they appreciate your business.

Sheila Callahan

This place gets a zero. Counter person does not understand English. I had to point on the menu. Do not go here.

S. C.

Do not get food from this location. No English spoken. The manager had to be FaceTimed. Should not be operating under Subway name.

RB

Very Rude customer service, I was there for take out. After I paid at the end, the server just left the sandwich on the desk, turned her head and started talking with her Coworker.

Danielle Morton

Placed an order on the Subway webpage for this location. The order was taken and the transaction went through. Doordash picked up the order but after half an hour past the delivery time- and the webpage NOT UPDATING even after I got the confirmation of the driver picking up the order-tried calling for an hour-only for the phone to go unanswered, and when visiting the location and speaking to the staff no one could help me track down the missing order only that it had been picked up.After contacting Delivery service-found out the order number I received as proof of transaction wasn't even the correct order number. Got that number and reached out to Subway again-almost a month later I'm still getting a run-around on being told to contact the delivery service while the delivery service is telling me to contact the merchant.I will NEVER order through the Website EVER again. I'll continue to go through Grubhub where at least their transaction number match and they can track their drivers, while being more than helpful in giving refunds for stolen orders and bogus delivery's.

Justin Walker

Best option not fast food for lunch.

Adam Debing

2 and a half hours and no food after ordering online. 30 plus calls to the store and no answer. Going into the store now to figure out why ive been told by another subway near my house that the managers have told employees not to answer the phone. Updates coming soon. Next will be signs posted around the neighborhood about the terrible service.

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