The food tasted great and barely any wait for a restaurant that makes burgers that aren’t fast food! However when I walked in there wasn’t anyone at the front desk leaving me confused until I saw one of the workers sitting in a booth on their phone get up to serve me. After he finished serving me he went back to the booth and just sat on his phone. A bit unprofessional but the food is still good!
Atmosphere: 5
Food: 5
Service: 2
Chip Lafferty
The food was pretty good and we got served right away but as soon as I walked in I realized all the workers were laying around on the booths which was really weird… as soon as we got our food the person who served us just sat down and went on his
Atmosphere: 2
Food: 4
Service: 2
47HotBoy
For starters the place was an absolute mess we waited 30 mins to get our food just for it not to be fresh. The place was packed and instead of helping the tall lady with the streaks in her hair was standing around running her mouth to anybody that would listen. She was friendly but got pretty annoying quick, We just wanted to eat our food in peace and the lady sat there and talked and talked and talked about a bunch of stuff I could care less about
Atmosphere: 1
Service: 1
Paul Bunyan
Damn good Burger! Friendly staff and very reasonably priced. BURGER came HOT same as the fries... Burger was well seasoned and great tasting ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Double Classic Smash
Carla Anderson
Placed an online order for a work meeting. Food for 10 people Hours posted say 10am. Placed order a day early. Went to pick order up at 10:15 to find that hours are 11am. No one called to change time, when picking up food an hour after I needed it, business said nothing. This should be updated. Poor customer service.
Atmosphere: 2
Food: 3
Service: 1
Rudy Peal
I hate getting my time wasted. I showed up at this location and walked in at 9:11, the locations says that it closes at 10. As soon as I walk in 2 employees, one behind the register turn there heads and awkwardly look at me I walked up to the counter and he tells me they're closed 9. I told him is he sure I pulled out my phone to show him there business hours which say 10. He says yes...If you are closed why was the door still open, why are you standing at the register waiting to take an order. I drove half an hour to get to that spot only to have my time and gas wasted and to be lied to by some employees that don't want to work. I will be reaching out to corporate.
Atmosphere: 1
Service: 1
Casey J
My fiance and I ordered delivery the other week, no clue they used door dash to deliver. Had we known that, we wouldn't have ordered deliery. Food arrived cold, and was disgusting. So we decided to do order pickup today since we were eager to have a nice burger hot and fresh. We arrived on time for our pick up, food wasn't ready so it was another 10 minute wait, and the food was still cold. There were 2 people working and slammed with online orders it seemed.From the looks of it, they probably don't pay their employees well. They need to pay the employees more and hire at least 3 more people if not more so they don't serve cold food that should be hot. Especially if it isn't ready tight away. Like how was it still cold???
Atmosphere: 1
Food: 1
Service: 3
Patricia Pryor
The milk shakes are absolutely amazing they are homemade literally right there real ice cream scooped with real milk and you can even get dairy free if u prefer non dairy as well spendy but worth every penny. The best burgers since Fuddruckers!!
I got takeout about a week ago. Service was incredibly slow, it was at least 20 minutes after the estimated pick up time before my food was ready. Tater tot portions were extremely skimpy. Staff are not very friendly. I paid extra for additional pepper jack cheese on a cheeseburger. Since I had to pay more I figured I would get the standard American cheese plus the pepper jack cheese. I didn’t, it only had pepper jack cheese. Why did I need to pay more then when they just substituted pepper jack for American??? All in all very disappointing.
Long wait for over cooked buger and fries. They don't take American Express.
Atmosphere: 3
Food: 1
Service: 1
Daniel Clark
Waited 45 minutes for our food and it was sitting ready to be delivered for 15. Staff completely ignored customers. Not worth the time or money.
Shane Linehan
Have tried to go to this location twice during normal operating hours and the doors were locked.
Atmosphere: 1
Food: 1
Service: 1
Dean Thibodeau
Burgers are always good, but the service from ordering to table is slow, inattentive, and sometimes non-existent…..online system told me one time for pickup, I arrived on time and was told 10 minutes. I have been waiting in restaurant for 20 minutes. Only one table of the five have received their food. Still waiting. No staff out front for a good 10 minutes. A group left because no one is around…while the burgers are good, not worth the wait. MyBurger is just as good, if not better, and ALWAYS reliable. Avoid.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Classic Smash, Tots
Traci P.
Service was crap. Waited 35 min at counter and watched many walk out with no order and no food. Guy stood at food window, just stood there waiting for food. None was coming out but still stood there and waited. Could've helped others while standing there with his thumb up his you know what. We walked out. This has to be the worst location I've been to and if you can, save yourself and go elsewhere.
Love this place ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Double Classic Smash
The food tasted great and barely any wait for a restaurant that makes burgers that aren’t fast food! However when I walked in there wasn’t anyone at the front desk leaving me confused until I saw one of the workers sitting in a booth on their phone get up to serve me. After he finished serving me he went back to the booth and just sat on his phone. A bit unprofessional but the food is still good!
Atmosphere: 5
Food: 5
Service: 2
The food was pretty good and we got served right away but as soon as I walked in I realized all the workers were laying around on the booths which was really weird… as soon as we got our food the person who served us just sat down and went on his
Atmosphere: 2
Food: 4
Service: 2
For starters the place was an absolute mess we waited 30 mins to get our food just for it not to be fresh. The place was packed and instead of helping the tall lady with the streaks in her hair was standing around running her mouth to anybody that would listen. She was friendly but got pretty annoying quick, We just wanted to eat our food in peace and the lady sat there and talked and talked and talked about a bunch of stuff I could care less about
Atmosphere: 1
Service: 1
Damn good Burger! Friendly staff and very reasonably priced. BURGER came HOT same as the fries... Burger was well seasoned and great tasting ..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Double Classic Smash
Placed an online order for a work meeting. Food for 10 people Hours posted say 10am. Placed order a day early. Went to pick order up at 10:15 to find that hours are 11am. No one called to change time, when picking up food an hour after I needed it, business said nothing. This should be updated. Poor customer service.
Atmosphere: 2
Food: 3
Service: 1
I hate getting my time wasted. I showed up at this location and walked in at 9:11, the locations says that it closes at 10. As soon as I walk in 2 employees, one behind the register turn there heads and awkwardly look at me I walked up to the counter and he tells me they're closed 9. I told him is he sure I pulled out my phone to show him there business hours which say 10. He says yes...If you are closed why was the door still open, why are you standing at the register waiting to take an order. I drove half an hour to get to that spot only to have my time and gas wasted and to be lied to by some employees that don't want to work. I will be reaching out to corporate.
Atmosphere: 1
Service: 1
My fiance and I ordered delivery the other week, no clue they used door dash to deliver. Had we known that, we wouldn't have ordered deliery. Food arrived cold, and was disgusting. So we decided to do order pickup today since we were eager to have a nice burger hot and fresh. We arrived on time for our pick up, food wasn't ready so it was another 10 minute wait, and the food was still cold. There were 2 people working and slammed with online orders it seemed.From the looks of it, they probably don't pay their employees well. They need to pay the employees more and hire at least 3 more people if not more so they don't serve cold food that should be hot. Especially if it isn't ready tight away. Like how was it still cold???
Atmosphere: 1
Food: 1
Service: 3
The milk shakes are absolutely amazing they are homemade literally right there real ice cream scooped with real milk and you can even get dairy free if u prefer non dairy as well spendy but worth every penny. The best burgers since Fuddruckers!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Smash, Smashfries, BBQ Bacon Smash, Classic Smash Burger
I got takeout about a week ago. Service was incredibly slow, it was at least 20 minutes after the estimated pick up time before my food was ready. Tater tot portions were extremely skimpy. Staff are not very friendly. I paid extra for additional pepper jack cheese on a cheeseburger. Since I had to pay more I figured I would get the standard American cheese plus the pepper jack cheese. I didn’t, it only had pepper jack cheese. Why did I need to pay more then when they just substituted pepper jack for American??? All in all very disappointing.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Long wait for over cooked buger and fries. They don't take American Express.
Atmosphere: 3
Food: 1
Service: 1
Waited 45 minutes for our food and it was sitting ready to be delivered for 15. Staff completely ignored customers. Not worth the time or money.
Have tried to go to this location twice during normal operating hours and the doors were locked.
Atmosphere: 1
Food: 1
Service: 1
Burgers are always good, but the service from ordering to table is slow, inattentive, and sometimes non-existent…..online system told me one time for pickup, I arrived on time and was told 10 minutes. I have been waiting in restaurant for 20 minutes. Only one table of the five have received their food. Still waiting. No staff out front for a good 10 minutes. A group left because no one is around…while the burgers are good, not worth the wait. MyBurger is just as good, if not better, and ALWAYS reliable. Avoid.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Classic Smash, Tots
Service was crap. Waited 35 min at counter and watched many walk out with no order and no food. Guy stood at food window, just stood there waiting for food. None was coming out but still stood there and waited. Could've helped others while standing there with his thumb up his you know what. We walked out. This has to be the worst location I've been to and if you can, save yourself and go elsewhere.