Ordered new chicken bacon calzone with extra meat and all I got was two thin slices of turkey & a chopped up piece of bacon on a massive amount of soggy ranch bread. Disgusting. Won’t be back.
Kristin K
Have only eaten at this Schlotzsky’s a couple times since it opened, but this was by far the worst dining experience.Dirty tables, poor customer service, low quality food. Not sure we will return.Very disappointing when spending over $62.00
Tina Bowles
Food quality was terrible, not sure what Schlotzsky's did with the bread recipe but it was terrible. Bathrooms were so bad, I would not use them! Not good!
Abbigail Roberts
I’ve been here twice in two years and both times horrible, horrible service and horrible food quality. The first time I ordered a sandwich and side ceasar and ended up receiving a full size large ceasar salad with chicken. And it was over $20, when I went back in to let them know my order was wrong it took over 20 mins for them to make a sandwich and still ended up being wrong. A year later I went again since I thought it may be better with better staff, I ordered the avocado turkey and after waiting close to 20 mins in the drive through it came out with zero avocado, a few sprigs of lettuce no mayo or sauce and a couple pieces of dried out turkey. The lees summit location is good. Never go to blue springs.
Toni Deeds
The place was a mess, including the employees. They were out of several sodas in the machine, the station where you get the straws and lids was disgusting and out of lids, dirty tables, went to ask for a to go box and the girl was just sitting on the floor behind the counter. Gross.
Janet H.
It's been a long time since we had Schlotzsky's so ordered 3 medium turkey sandwiches various types on sourdough bread. Turkey was slimy and slippery not appetizing at all. I ate half of my sandwich and gave my dogs the other half. Guess you Just can't get a good deli sandwich anymore. We won't be ordering from them again.
Jennifer Aguilarleon
We got an order to go..I ordered a calzone. I order one that was supposed to be like a Philly cheese steak I think and instead I got a bbq chicken calzone. Also it was more like a pita than a calzone. My husband ate mine. I ate nothing. Very disappointed
Kristen Smith
We had them cater a lunch meeting for some of our employees and clients. The delivery driver was super friendly and arrived a few minutes early. He even helped us set everything up! The food was delicious. We will definitely be using them again ASAP!
Laura Slanaker
The bread was hard as a rock one small slice of avocado on the turkey avocado sandwich. The loaded baked potato soup was by far the best. Sad I loved this place in Oregon completely different here. Third times a charm and I'm done. Wish you all the luck. The girl in the drive thru was very sweet and pleasant.
Erica K
Horrible. The turkey taste like $1.00 meat. Was sliding off the bread. The cinnamon roll was not fresh. Will not be going to this location no more.
Tried this place for the first time! Roast beef & cheese wrap. The food tasted amazing. Customer service was good! Definitely will be back! ☺️ drive thru was also quick.
Jillianne Heckman
I normally love Schlotsky’s their food is great but this was a terrible experience.. our order was entered on the computer, but it didn’t print out to be made, so our order was then put together from memory with everything absolutely wrong. We got completely wrong sandwiches, a wrong flatbread, and didn’t get our salad. We did say this and all that was remedied was we were brought a saladTo top it off the soda machines nozzle was missing so we also left covered in soda droplets all over our clothes… .. I mean the manager/clerk did try, but multiple things were wrong and was overall a terrible (and sticky) experience.With prices being what they are, we only eat out once a week, so I’m bummed this is what we spent money on and we didn’t even get what we ordered.
Justin Ellis
I love their original, I actually have never tried anything else on the menu and I aim to rectify that soon.I love the meat and bread quality, just top notch all around.I've never had a bad experience at a Schlotzsky's, love them!
Trenton
Single worst sandwich I've ever had... to start with, the entire staff was hanging out somewhere in the back, no service at the counter for over 5 minutes. Said hello a few times, no response. Eventually a baker came out and got the kitchen crew.DRY, crusty bread, no dressing on the sandwiches, and so sparse of toppings it was pretty humorous in fact. I know times are tough, but this place needs a manager.
sean scott
One and done for me if there was 1 ounce if meat on the sandwich that would be twice what I received for my 12 bucks. Skip this place Arby's is far better at half the price.
Ordered new chicken bacon calzone with extra meat and all I got was two thin slices of turkey & a chopped up piece of bacon on a massive amount of soggy ranch bread. Disgusting. Won’t be back.
Have only eaten at this Schlotzsky’s a couple times since it opened, but this was by far the worst dining experience.Dirty tables, poor customer service, low quality food. Not sure we will return.Very disappointing when spending over $62.00
Food quality was terrible, not sure what Schlotzsky's did with the bread recipe but it was terrible. Bathrooms were so bad, I would not use them! Not good!
I’ve been here twice in two years and both times horrible, horrible service and horrible food quality. The first time I ordered a sandwich and side ceasar and ended up receiving a full size large ceasar salad with chicken. And it was over $20, when I went back in to let them know my order was wrong it took over 20 mins for them to make a sandwich and still ended up being wrong. A year later I went again since I thought it may be better with better staff, I ordered the avocado turkey and after waiting close to 20 mins in the drive through it came out with zero avocado, a few sprigs of lettuce no mayo or sauce and a couple pieces of dried out turkey. The lees summit location is good. Never go to blue springs.
The place was a mess, including the employees. They were out of several sodas in the machine, the station where you get the straws and lids was disgusting and out of lids, dirty tables, went to ask for a to go box and the girl was just sitting on the floor behind the counter. Gross.
It's been a long time since we had Schlotzsky's so ordered 3 medium turkey sandwiches various types on sourdough bread. Turkey was slimy and slippery not appetizing at all. I ate half of my sandwich and gave my dogs the other half. Guess you Just can't get a good deli sandwich anymore. We won't be ordering from them again.
We got an order to go..I ordered a calzone. I order one that was supposed to be like a Philly cheese steak I think and instead I got a bbq chicken calzone. Also it was more like a pita than a calzone. My husband ate mine. I ate nothing. Very disappointed
We had them cater a lunch meeting for some of our employees and clients. The delivery driver was super friendly and arrived a few minutes early. He even helped us set everything up! The food was delicious. We will definitely be using them again ASAP!
The bread was hard as a rock one small slice of avocado on the turkey avocado sandwich. The loaded baked potato soup was by far the best. Sad I loved this place in Oregon completely different here. Third times a charm and I'm done. Wish you all the luck. The girl in the drive thru was very sweet and pleasant.
Horrible. The turkey taste like $1.00 meat. Was sliding off the bread. The cinnamon roll was not fresh. Will not be going to this location no more.
Restaurantji Recommends
Tried this place for the first time! Roast beef & cheese wrap. The food tasted amazing. Customer service was good! Definitely will be back! ☺️ drive thru was also quick.
I normally love Schlotsky’s their food is great but this was a terrible experience.. our order was entered on the computer, but it didn’t print out to be made, so our order was then put together from memory with everything absolutely wrong. We got completely wrong sandwiches, a wrong flatbread, and didn’t get our salad. We did say this and all that was remedied was we were brought a saladTo top it off the soda machines nozzle was missing so we also left covered in soda droplets all over our clothes… .. I mean the manager/clerk did try, but multiple things were wrong and was overall a terrible (and sticky) experience.With prices being what they are, we only eat out once a week, so I’m bummed this is what we spent money on and we didn’t even get what we ordered.
I love their original, I actually have never tried anything else on the menu and I aim to rectify that soon.I love the meat and bread quality, just top notch all around.I've never had a bad experience at a Schlotzsky's, love them!
Single worst sandwich I've ever had... to start with, the entire staff was hanging out somewhere in the back, no service at the counter for over 5 minutes. Said hello a few times, no response. Eventually a baker came out and got the kitchen crew.DRY, crusty bread, no dressing on the sandwiches, and so sparse of toppings it was pretty humorous in fact. I know times are tough, but this place needs a manager.
One and done for me if there was 1 ounce if meat on the sandwich that would be twice what I received for my 12 bucks. Skip this place Arby's is far better at half the price.