Used to be our go to local bar and grill.
Two menu changes and apparently an owner change…
Menu is no longer bar food - trying for upscale? Table cloths?
Seriously.
Will not be back and been goin
Tim Hector
Food was decent, server was fairly attentive. Prices were just a bit high. There were some loud drunken people the night that we were there.
Atmosphere: 3
Food: 4
Service: 4
Joe Steimann
Just had the best burger here!!
Dave S.
A close relative from out of town came with another couple feeling fine and after eating their tavern burger, left with a stomach ache that turned into a severe case of food poisoning. If you want to spend a few hours vomiting, come here for a memorable burger.
marina weber
Food was great. The bartender we had was rude, she was slow and not only was she rude to me and my husband she was rude to her other female coworker. We asked to move from the bar to a table because of her attitude. We had one drink and a soda and she insisted on us cashing out with her so she could get her tip( which we understood) but the restaurant was packed so we got a table near the kitchen. We saw this same elder bartender lady yelling at the kitchen, the poor girl working was alone with the entire restaurant and we decided to wait for her and stay at the table then move back to the bar with the lady with the grey hair. We had a polite server she was clearly overwhelmed with no help but the food was amazing and our server did her best. Only coming back for the food and will never sit at the bar again with that women working.
Holy cow! Waitress Sarah (don't know the spelling) was horribly rude to my table tonight. She talked about us to other customers and pointed at our table. She put a plate in a blind woman's face. She pointed her finger in a few people's faces and ignored our table by going through the back hallway. Overall started and ended the night very rude to us.
Tina K.
zero rating! order a appetizer, which has been $13.95 always. ordered today and it was like $18.00. not only that , when I ordered I told them I was allergic to ginger. while trying to get attention from I assume was the bar manager, she first acknowledged me, then went on to rant to another employee, for 7 minutes ( yes I timed it ). finally got my order 10 minutes later from a waitress who was beyond incompetent. , to the point I would of assumed she was there for 5 minutes for the first time! but no! she brought my order to me, and I said nicely that I was going to open my box to make sure it was correct...( b/c 10 out of 10 times it's wrong ) she seemed annoyed & confused, but of course it was wrong. please read this if you plan on going there. this restaurant is the worst on everything. I will be calling the owner, but I know the quality, & customer service comes from the top, so I except nothing!
Zach Engelmeyer
Haven't had a bad experience.
Yvette Taylor
Happy hour drinks are watered down. I ordered a shot, and it too wasn’t fullProof. My two friends and I noticed after the first sip. Please stop.
Mark C.
An ode to Satchmo's. This restaurant, at its present location, under its (until recently) previous owner, is just slightly older than me at this writing. It's been a constant presence in my life even before I could legally consume alcohol, and had been an introduction into the bars one typically associated with noir films and 1980's flicks- The lights were traditionally fairly low and gave the bar and restaurant a mysterious, if sometimes difficult to see flair. It was open fairly late and the kitchen kept serving food fairly long into the night, when its immediate competitors (literally next door or down the street) would often either switch to appetizers only, or stop serving food at all. It was loud! Which makes sense since there's literally a small stage right next to the entrance. I'm typically a solitary drinker and on most evenings I'd shy away from this sort of environment. But it was an easy place to disappear into a crowd, so to speak. Despite the numerous patrons the live bands often drew, the service did its best, even on days with few on the clock. But i'm mostly a food reviewer rather than a music venue connoisseur. In that realm, I always appreciated receiving emails via their membership letting me know about their specials, which ran the gamut of a New Orleans classic or a standard item on sale. I first started eating here mostly for the burger deals, which some ten years ago was a deal indeed (like 7 bucks for a mighty burg, fries, and a drink), and over time moved onto other items on the menu. Before Satchmo's, I didn't even know Alligator was edible, much less fried and breaded. When it was cooked fairly well, about 80% of the time, it had the consistency of honest to god chicken nuggets, with a slightly fish-like after taste. At worse it sometimes came out tough, probably from overcooking. This leads to my only real criticism of this restaurant. The service does its best with its availability- I won't fault the waitstaff occasionally struggling on days when the place is packed from trivia night or a band. But the food sometimes ran the danger of arriving "just ok," and it didn't survive delivery very well. Normally this should be a cause for removing a star, but I won't this time. In the first place, that's asking too much of bar food- its meant to be eaten then and there. And in the other place, i'm biased- biased in the way that someone can be when they're informed that a yet another constant in their life is going away. At this writing, after my meal, I was informed that Satchmo's had been purchased some three months ago by a new owner- they had apparently changed the menu and only kept a few of their choice cajun dishes, like this excellent Jambalaya I ate this evening. Apparently, they're moving to the empty building where Granite City Pub used to be, and rebranding. The taste of this Jambalaya was exceptional- i'm sure the new business will do well. But it won't be my Satchmo's. Not the Satchmo's that hardheadedly almost got closed by the city for... let's say, pandemic drama. Not the Satchmo's that successfully argued for the allowance of... delivery cocktails. (Come on, no matter how that concept sounds, they deserve props for getting the city to let them do that.) Not the dark, dank, loud and stereotypical pub that I used to be afraid of growing up, only to find that inside, the people were like anyone else. I took for granted that a place that survived the pandemic would last forever. But at least I got to have my last supper here end on a good note. With a pint of Oktoberfest and a massive plate of Jambalaya. Godspeed, Satchmo's. I'll miss you.
Good food. Good service. Like most places, the prices have increased but no complaints. New owner was very cordial. I'm
Dena Payne
Server DeLynn was excellent and we had a wonderful time sitting on the patio. Great food!
Atmosphere: 5
Food: 5
Service: 5
Christopher
Had a great evening at Satchmos. The chicken wings were packed with flavor, plump and juicy. I had the bacon wrapped filet which was cooked perfectly and a nice cut of meat. My wife had the nachos as entree and loved them. The drinks have always been excellent and while we didn’t have dessert because we were stuffed we will surely save room for next time.
Atmosphere: 5
Food: 5
Service: 5
Shane Hipps
I hadn’t been there in a few years so I suggested it as a meeting place before an event. They have tried to update it from the nice dive bar that it was before but they only succeeded in making it have a weird atmosphere. They also de used to up the prices. $16 for chicken nachos seemed a bit steep but the waitress told me they were her favorite thing on the menu. It was the saddest looking nachos I’ve ever seen. There were about 20 stale chips with the strips of chicken you buy in the frozen goods section of the grocery store. A spoonful of bland queso, diced onions, and 6 slices of jalapeño pepper. For comparison, you get a huge portion of premium tri color nachos, smoked brisket, queso, homemade black bean salsa, pico, onion, candied jalapeños, green onion, and their ranch seasoned sour cream for $14 at Circle 7 Ranch.
Atmosphere: 1
Food: 1
Service: 3
Joe McGowan
Great food, wonderful server, friendly bartender. Good beer/drink selection, clean, nice atmosphere, A++ definitely coming back!
Used to be our go to local bar and grill. Two menu changes and apparently an owner change… Menu is no longer bar food - trying for upscale? Table cloths? Seriously. Will not be back and been goin
Food was decent, server was fairly attentive. Prices were just a bit high. There were some loud drunken people the night that we were there.
Atmosphere: 3
Food: 4
Service: 4
Just had the best burger here!!
A close relative from out of town came with another couple feeling fine and after eating their tavern burger, left with a stomach ache that turned into a severe case of food poisoning. If you want to spend a few hours vomiting, come here for a memorable burger.
Food was great. The bartender we had was rude, she was slow and not only was she rude to me and my husband she was rude to her other female coworker. We asked to move from the bar to a table because of her attitude. We had one drink and a soda and she insisted on us cashing out with her so she could get her tip( which we understood) but the restaurant was packed so we got a table near the kitchen. We saw this same elder bartender lady yelling at the kitchen, the poor girl working was alone with the entire restaurant and we decided to wait for her and stay at the table then move back to the bar with the lady with the grey hair. We had a polite server she was clearly overwhelmed with no help but the food was amazing and our server did her best. Only coming back for the food and will never sit at the bar again with that women working.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: N'Awlins Jambalaya, Fries, Burger, Tavern Burger
Holy cow! Waitress Sarah (don't know the spelling) was horribly rude to my table tonight. She talked about us to other customers and pointed at our table. She put a plate in a blind woman's face. She pointed her finger in a few people's faces and ignored our table by going through the back hallway. Overall started and ended the night very rude to us.
zero rating! order a appetizer, which has been $13.95 always. ordered today and it was like $18.00. not only that , when I ordered I told them I was allergic to ginger. while trying to get attention from I assume was the bar manager, she first acknowledged me, then went on to rant to another employee, for 7 minutes ( yes I timed it ). finally got my order 10 minutes later from a waitress who was beyond incompetent. , to the point I would of assumed she was there for 5 minutes for the first time! but no! she brought my order to me, and I said nicely that I was going to open my box to make sure it was correct...( b/c 10 out of 10 times it's wrong ) she seemed annoyed & confused, but of course it was wrong. please read this if you plan on going there. this restaurant is the worst on everything. I will be calling the owner, but I know the quality, & customer service comes from the top, so I except nothing!
Haven't had a bad experience.
Happy hour drinks are watered down. I ordered a shot, and it too wasn’t fullProof. My two friends and I noticed after the first sip. Please stop.
An ode to Satchmo's. This restaurant, at its present location, under its (until recently) previous owner, is just slightly older than me at this writing. It's been a constant presence in my life even before I could legally consume alcohol, and had been an introduction into the bars one typically associated with noir films and 1980's flicks- The lights were traditionally fairly low and gave the bar and restaurant a mysterious, if sometimes difficult to see flair. It was open fairly late and the kitchen kept serving food fairly long into the night, when its immediate competitors (literally next door or down the street) would often either switch to appetizers only, or stop serving food at all. It was loud! Which makes sense since there's literally a small stage right next to the entrance. I'm typically a solitary drinker and on most evenings I'd shy away from this sort of environment. But it was an easy place to disappear into a crowd, so to speak. Despite the numerous patrons the live bands often drew, the service did its best, even on days with few on the clock. But i'm mostly a food reviewer rather than a music venue connoisseur. In that realm, I always appreciated receiving emails via their membership letting me know about their specials, which ran the gamut of a New Orleans classic or a standard item on sale. I first started eating here mostly for the burger deals, which some ten years ago was a deal indeed (like 7 bucks for a mighty burg, fries, and a drink), and over time moved onto other items on the menu. Before Satchmo's, I didn't even know Alligator was edible, much less fried and breaded. When it was cooked fairly well, about 80% of the time, it had the consistency of honest to god chicken nuggets, with a slightly fish-like after taste. At worse it sometimes came out tough, probably from overcooking. This leads to my only real criticism of this restaurant. The service does its best with its availability- I won't fault the waitstaff occasionally struggling on days when the place is packed from trivia night or a band. But the food sometimes ran the danger of arriving "just ok," and it didn't survive delivery very well. Normally this should be a cause for removing a star, but I won't this time. In the first place, that's asking too much of bar food- its meant to be eaten then and there. And in the other place, i'm biased- biased in the way that someone can be when they're informed that a yet another constant in their life is going away. At this writing, after my meal, I was informed that Satchmo's had been purchased some three months ago by a new owner- they had apparently changed the menu and only kept a few of their choice cajun dishes, like this excellent Jambalaya I ate this evening. Apparently, they're moving to the empty building where Granite City Pub used to be, and rebranding. The taste of this Jambalaya was exceptional- i'm sure the new business will do well. But it won't be my Satchmo's. Not the Satchmo's that hardheadedly almost got closed by the city for... let's say, pandemic drama. Not the Satchmo's that successfully argued for the allowance of... delivery cocktails. (Come on, no matter how that concept sounds, they deserve props for getting the city to let them do that.) Not the dark, dank, loud and stereotypical pub that I used to be afraid of growing up, only to find that inside, the people were like anyone else. I took for granted that a place that survived the pandemic would last forever. But at least I got to have my last supper here end on a good note. With a pint of Oktoberfest and a massive plate of Jambalaya. Godspeed, Satchmo's. I'll miss you.
Restaurantji Recommends
Good food. Good service. Like most places, the prices have increased but no complaints. New owner was very cordial. I'm
Server DeLynn was excellent and we had a wonderful time sitting on the patio. Great food!
Atmosphere: 5
Food: 5
Service: 5
Had a great evening at Satchmos. The chicken wings were packed with flavor, plump and juicy. I had the bacon wrapped filet which was cooked perfectly and a nice cut of meat. My wife had the nachos as entree and loved them. The drinks have always been excellent and while we didn’t have dessert because we were stuffed we will surely save room for next time.
Atmosphere: 5
Food: 5
Service: 5
I hadn’t been there in a few years so I suggested it as a meeting place before an event. They have tried to update it from the nice dive bar that it was before but they only succeeded in making it have a weird atmosphere. They also de used to up the prices. $16 for chicken nachos seemed a bit steep but the waitress told me they were her favorite thing on the menu. It was the saddest looking nachos I’ve ever seen. There were about 20 stale chips with the strips of chicken you buy in the frozen goods section of the grocery store. A spoonful of bland queso, diced onions, and 6 slices of jalapeño pepper. For comparison, you get a huge portion of premium tri color nachos, smoked brisket, queso, homemade black bean salsa, pico, onion, candied jalapeños, green onion, and their ranch seasoned sour cream for $14 at Circle 7 Ranch.
Atmosphere: 1
Food: 1
Service: 3
Great food, wonderful server, friendly bartender. Good beer/drink selection, clean, nice atmosphere, A++ definitely coming back!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Burger