Chipotle Mexican Grill

18880 E Valley View Pkwy, Independence
(816) 795-0590

Recent Reviews

Justin Cochran

Food is good and rarely out of items however brand consistency lacks. They charge for anything you put on the side and charge extra when you ask for extra of any of the toppings not just the proteins. Never have this happen at any other location.

Atmosphere: 4

Food: 5

Service: 3

Roye Dillon

Doing Keto and love the options to still be on Keto, but get to eat out!!!Dietary restrictions: Keto is possible at Chipotle!!Do a salad. Eat fajita veggies, chicken, beef, etc options. Queso and quac can add flavor too!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Queso, Salad

Matthew Puls

The food us usually fine, I got off work early and showed up at 9:57p.m. Online said they are open until 11:00 p.m. and they locked the door in my face as I am walking up, an hour before they close. They wouldn't elaborate, the level of service between Chipotles is mind blowing.

Atmosphere: 1

Food: 3

Service: 1

Emma Mitchem

This location charges for extra rice on bowls and burritos, despite it not being advertised as such on the menu. When you order online, extra rice is not an upcharge....so why do they charge in person? they also don't inform you it's an upcharge until it shows up on the receipt. This is not my experience at any other chipotle in the kc metro. i will visit those locations from now on. Price gouging customers for no reason is not okay.

Atmosphere: 2

Food: 2

Service: 2

barbea weston

Food was good. Store was dirty. Very very dirty. All the tables had food stuck to them. The trash was over flowing. The floor had empty containers and napkins. Outside grass area and parking lot had trash all over. We came around 430, they were not overly busy at the time. Staff was okay, a couple seemed to be pretty upset they were at work.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Burrito Bowl, Chips

James Turney

1 of our kids meals they didnt put the stuff we ordered in.. came with tortillas and that was it, no meat, rice or beans. Both our burritos were wrong. 1 kids meal out of the 4 items ordered was right but doesnt make up for the rest

Cheri Blomquist

Typical experience, but fresher, since I went early. The music, though, was so unpleasantly loud for the small space. This has long been one of the biggest downsides of this chain, and I have avoided it at times just for this reason. Please, please turn down the volume a couple of notches. I'm betting that most people will be grateful.

Atmosphere: 2

Food: 4

Service: 4

Colette Chandler

Door Dash order.

Atmosphere: 5

Food: 5

Service: 5

Cvijetin Sudar

I had the pleasure of being assisted by Lidia and Elizabeth during my recent visit to Chipotle, and I must say, they truly made my experience exceptional. Not only were they incredibly kind and welcoming, but they also took the time to explain the menu options to me in detail, making sure I got exactly what I wanted. Their customer service skills were top-notch, and their genuine care for my satisfaction was evident throughout my visit. Kudos to Lidia and Elizabeth for treating me so well and making my Chipotle experience unforgettable!"

Service: 5

Sherry Gulling

The same for here a customers order to deliver it to

Atmosphere: 5

Service: 5

A B

Locked doors 20 mins before close and couldn’t get a to-go order.

Atmosphere: 1

Service: 1

Bruce Placek

I have Never had a bad Burrito from any Chipotle, What impresses Me is if the Fajita Veggies are cooked well and if the Iced Tea is good...these guys/gals did it perfectly...

Atmosphere: 5

Food: 5

Service: 5

Lee

Not very fresh and will not be going again..Will not eat here

Atmosphere: 1

Food: 1

Service: 1

Thunder Lightning

Prices have gone up here like everywhere else. BUT they kill you with rice & beans and only give you HAFE A SPOON OF CHICKEN for your take out Chicken Bowl ! That's today 2 13 2024 . That's a Rip Off for 2 Chicken Bowls to go !

Atmosphere: 2

Food: 2

Service: 2

Debbie Butts

Went for lunch. Had to clean my own table. Rice was under

Atmosphere: 2

Food: 3

Service: 2

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