Taco Bell

3927 Bolger Rd, Independence
(816) 350-3864

Recent Reviews

Mischelle 1982

Yum Yum Yum!

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Reed

The atmosphere there at taco bell makes me feel calm & relaxed. I always eat there on my lunch. The food is always delicious & good. Mason is the best worker there, I mean they all are good. Its just does so well. He brings u your food and he always says thank u. He is a real sweet guy. He makes my day better

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chalupa

Julie Conklin

Wonderful service! The food was hot and fresh and very fast getting to me.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nachos, Quesadilla, Crunchy Tacos Supreme

Candy Brockman

I have tried to share my opinion 3 times so far and it gets deleted. We go up there sometimes after going to Walmart because it is convenient after going through the Walmart experience. Don't feel the need to go there anymore. We have been yelled at and embarrassed in front of other employees and other people waiting in the drive thru, order has been incomplete many, many times. Employees didn't seem to concerned about it. Couldn't get our money back. Tonight we went there thinking it would be alright since the last time was great. NOT!!!! Got home started to eat and found no lettuce and no cheese on the tacos. Cold, again, taco shell not cooked. Could hardly chew any of it. Called up there three times and was hung up on. Finally got someone to answer told him what the problem was and he told me to drive up there again tonight. I told him that we wouldn't be able to do that. He told me that we could come again tomorrow. I asked if they had someone cooking he said No. Every taco was broken in half on top of everything else.Plus the employee hung up on me again. I wouldn't recommend that anyone go there especially when the employees are so rude. I am sorry that people take more pride in themselves and don't care if their job is done correctly. Sad state of affairs!!

Atmosphere: 1

Food: 1

Service: 1

C S

Charged me for items I ordered, yet I was given cheaper menu items. The basic crunchy taco I was given (not ordered) was completely busted & was like taco salad in a wrapper. I was in a hurry, traffic heavy so I didn't return to the drive thru. Figured they wouldn't care or would do something to replacement items given the attitudes of employees on 2/9/24 about 5:35 pm. Will not recommend this location on Bolger to anyone.

Atmosphere: 1

Food: 2

Service: 1

Alex Padilla

Thank you so much. They stayed open a little extra for me and we all appreciated it!

D Smallwood

Dirty place to eat nasty bathroom dining room is filthy just open lobby has food all over the floor like that wasn't clean the night before tables and chairs need to be wiped down get your people to clean right people are eating here you trying to make a

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Nachos

Hunny nut Cheerio

They got are whole order wrong except for the drinks and it’s hard when I have 5 kids with me and they get the whole order

Atmosphere: 3

Food: 5

Service: 1

Ecktuhr Ryn

This place keeps shorting me burritos. I order the tacos and burritos cravings box and they always forget a beefy 5 layer

Atmosphere: 2

Food: 2

Service: 2

Josiah Langston

Be closing every night a hour early and just sit in the

Service: 1

Damian Fluharty

Guy was rude at the window, I am sad now ?Edit: tacos were shattered, and burritos were drowning, I am double sad now ?Edit 2: Nacho fries were awesome, but my second taco was missing a chunk, triple sad now ?

Atmosphere: 1

Food: 1

Service: 1

Krysta Mcallister

My order was wrong twice in a row however the first lady I talked to was accommodating and the second time I went through Mason was extremely well mannered he was understanding and he was apologetic and he was just a true definition of what customers like to see what it comes to customer service skills. Thank you very much

Mark Manwell

Ordered chalupas, and the shells were stale. It was harder and more chewy than normal. In order to use the bathrooms, the cashier has to open the door for you. They won't give you the code for the door, then they acted like it was an inconvenience. Makes you feel bad that you needed the bathroom. Also in the bathroom, the hand sanitizer unit is next to the sink, and the soap is next to the towel holder. So when you are washing your hands, the closest one you reach for, isn't soap. It's completely bass-ackwards.

Atmosphere: 3

Food: 2

Service: 3

Bre Knight

apparently it takes their teenage employees (with no supervision) 27 minutes to get out a mobile order with 4 items. the lack of communication as well as sanitation, as i came inside to get my order, was ridiculous. managements do better.

Atmosphere: 1

Food: 1

Service: 1

Willow Netz

Mason is really great at his job and is super goofy! Great customer service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chalupa, Cinnamon Twists, Dr Pepper, Soft Taco Supreme, Cheesy Fiesta Potatoes, Soft Taco, Wrap, Mexican Pizza, Shredded Chicken Burrito

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