Another food outlet within this casino that does not meet any food expectations.? and mini egg roll smaller than any I've had at a pho restaurant in the ??, ??, ?? , ??. The beef in the salad was cooked a few days ago. Fresh veg ! All severed in authentic paper ?.Ate a bit tosses the rest. Vegas is rolling over playing dead. Evan, the crab rangoon, was not even stuffed properly. See picks from China Garden. I'm really disappointed with the food at this casino. The can of cold coffee was the best part. ?
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sauteed Beef Salad
Valerie Mireles
Food was amazing!! We tried some pho, lo mein, fried rice and the spring rolls and all of it was delicious! Service was super nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Rolls
Nancy Rich
Worst place in the whole of the casino. Poor service. Only opens for 6 hrs daily except Wednesdays and Thursdays but the passive aggressiveness you’ll experience at this restaurant is like experiencing it 24hrs 7days a week.Sincerely, the food is not all that good, however after getting beat gambling, it’s the only option that opens late.Anyhow, if you ever wanna experience poor service, it’s open.
Atmosphere: 3
Food: 1
Service: 1
Holli D
Great rooms and decor throughout. Pretty awesome. They allow smoking on the casino floor...yuck! Otherwise, it is a great place to spend your money. I would definitely go back. No valet parking, so pack your bags in a wheeled suitcase. Drinks are pricey. Security seemed top notch
rtbeme
Very nice Casino and Hotel. Many restaurants in the hotel. Went here for a concert to see Air Supply. What a fantastic experience! Hotel is clean and beautiful! The room was very nice and the restuarants were delicious and had great staff!
Tara Hall
The files are IN the computer?! Yes... the restaurant is IN B the casino! All the way I'm the back on the far side! So worth the trouble trying to find it and asking multiple people. I'm not a broth fan and the chicken was dry... but why was it all so delicious! I drank the broth after bc it was just so flavorful! Extremely impressed and would go again if i had time... delicious, absolutely delicious!!!
Recommended dishes: Pho DAC Biet
Matt P
pretty good pho for Missouri. spring rolls were good too
Atmosphere: 4
Food: 5
Service: 5
Bretz24
Hotel is spacious, quiet, clean and inviting. Casino is a plus for gamblers (I’m not), but it also means much better dining and entertainment options than a similar hotel would otherwise offer. In other words, allow the gamblers and the casino subsidize your stay!
qfe
We very much enjoyed our stay here. The location was geat for us: away from busy downtown, easy access to freeways, relatively quiet for a large city. Our room was comfortable, clean, fully-equipped with everything we needed for our stay. We enjoyed the casino very much, too!
I’ve been a loyal Boyd property gambler for a long time (usually at Delta Downs or IP Casino) but tonight I had a very traumatic experience at the cashier cage at Ameristar KC sometime around 10:00 pm on May 1st. I was gambling on the slots with my elderly parents when my mother asked me to go to the cashier cage for her and exchange an older $100 bill that couldn’t be recognized by any of the machines. I went up to the cage and was greeted promptly and in a friendly manner. I asked the male cashier to please trade out the bill for a newer one, and he dropped the single bill through his counting machine. Then his expression turned deadly serious and he said, “I can’t accept this. This bill is counterfeit.” I said, “What? There’s no way!” I hadn’t checked it all that closely, but I was pretty sure it was genuine. He said, “It’s counterfeit. Where did you get it?” I said, “My mother gave it to me. It can’t be counterfeit.” He said, “Well, it is. When did she give it to you? Like this morning? How long have you had it?” I said, “She’s right over there! She has a bad knee and didn’t want to walk all the way over here, so she gave it to me to exchange for her!” Then the cashier said, “Well this is serious. I’m going to have to call Gaming over this. I mean, this is a felony!” And what could I do but stand there feeling the color draining from my face? This back and forth exchange went on for what I think was a whole minute. There I was, facing the terrifying prospect of having to abandon my elderly parents several states north of home while I get hauled away for unknowingly passing a counterfeit bill. All I could do was keep repeating, “Dude, you’ve got to be kidding me right now!” (Actually, what I said was slightly more colorful than that, but this is TripAdvisor.) he said, “I’m not playing.” When I finally stared at him helplessly, not really knowing what else I could say, he smiled and said, “I’m just messing with you. Here’s your hundred!” Now I don’t know who this guy thought he was trying to entertain, but it certainly wasn’t me. I will have no sleep tonight after this traumatic experience. I didn’t ask for the manager in that moment, because I didn’t want to get my parents stirred up. (I never even told them about it…it would have infuriated them and would have ruined our entire trip.) But this experience was totally unacceptable, and if management is reading this, I hope you review the footage and take appropriate corrective action. You should not allow your employees to inflict emotional distress on your gamblers for their own entertainment. I can’t even describe what the intensity of that level of fear feels like, and Ameristar is the reason I had to experience it.
TCBinKC
We have been coming to Ameristar for years, we are locals. This used to be our getaway to escape the rat race. After what happened last night, we will never return, never spend one penny in this establishment after the embarrassment and way the treated us without any merit. Apparently they are not fond of veterans and patriotism. All was fine then out of the blue I turn around at the craps table where we all were having great time and I have 2 "security" guys telling me to cash out my chips because I appeared intoxicated. Seriously? Everyone at the table was drinking, no one was getting out of line, I certainly was not loud or disorderly. They were extremely rude about it. The casino floor manager i could tell from her remarks was a racist. I could tell she did not like my western attire and used her authority to make us leave the casino. I was not any more intoxicated than anyone else at the table. In fact of they are concerned about patrons drinking levels, they should control how much they serve. THEY had no problem charging $7 per drink and I think in an 8 hour gambling session I had 8 drinks and dinner, plus 8 waters. If I was out of line i would have no problem admitting so. This was not the case at all. There was some other factor involved and I can see it was racism. Shame on Ameristar. We will never return and we will share our experience with everyone we run across. I travel extensively across the country on business and I will make it a point to tell people if they visit Kansas City to stay away from Ameristar. As a veteran of the military it is huge insult t be treated as such when there was no merit to their decision. They ruined our night out and we will not forget how they treated us. We will spend our money elsewhere.
V8451CYmarcs
Don't waste your $ just buy cheap tickets and save hundreds of dollars to stand in front of Row A! Pictures say it all the view we had entire concert Management has yet to contact me. Not surprised!
griff10
Have been visiting here for around 25 years and it's always a good experience. Rooms are clean and workers are friendly. Casino is fun but there were only two bars open when I was there, so it was always a wait to get a drink. I'm sure they are short staffed, but they need to open more bars in the casino. Miss the buffet and the bakery where you could get a quick breakfast in the morning. Hoping those re-open someday.
kellyz34
Hotel is always very clean and maintained well. Workers are friendly and make check in pleasant. Several great restaurant choices and the casino is always a fun place to spend an evening even if you don’t gamble.
The pho was great!
Food: 5
Another food outlet within this casino that does not meet any food expectations.? and mini egg roll smaller than any I've had at a pho restaurant in the ??, ??, ?? , ??. The beef in the salad was cooked a few days ago. Fresh veg ! All severed in authentic paper ?.Ate a bit tosses the rest. Vegas is rolling over playing dead. Evan, the crab rangoon, was not even stuffed properly. See picks from China Garden. I'm really disappointed with the food at this casino. The can of cold coffee was the best part. ?
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sauteed Beef Salad
Food was amazing!! We tried some pho, lo mein, fried rice and the spring rolls and all of it was delicious! Service was super nice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Rolls
Worst place in the whole of the casino. Poor service. Only opens for 6 hrs daily except Wednesdays and Thursdays but the passive aggressiveness you’ll experience at this restaurant is like experiencing it 24hrs 7days a week.Sincerely, the food is not all that good, however after getting beat gambling, it’s the only option that opens late.Anyhow, if you ever wanna experience poor service, it’s open.
Atmosphere: 3
Food: 1
Service: 1
Great rooms and decor throughout. Pretty awesome. They allow smoking on the casino floor...yuck! Otherwise, it is a great place to spend your money. I would definitely go back. No valet parking, so pack your bags in a wheeled suitcase. Drinks are pricey. Security seemed top notch
Very nice Casino and Hotel. Many restaurants in the hotel. Went here for a concert to see Air Supply. What a fantastic experience! Hotel is clean and beautiful! The room was very nice and the restuarants were delicious and had great staff!
The files are IN the computer?! Yes... the restaurant is IN B the casino! All the way I'm the back on the far side! So worth the trouble trying to find it and asking multiple people. I'm not a broth fan and the chicken was dry... but why was it all so delicious! I drank the broth after bc it was just so flavorful! Extremely impressed and would go again if i had time... delicious, absolutely delicious!!!
Recommended dishes: Pho DAC Biet
pretty good pho for Missouri. spring rolls were good too
Atmosphere: 4
Food: 5
Service: 5
Hotel is spacious, quiet, clean and inviting. Casino is a plus for gamblers (I’m not), but it also means much better dining and entertainment options than a similar hotel would otherwise offer. In other words, allow the gamblers and the casino subsidize your stay!
We very much enjoyed our stay here. The location was geat for us: away from busy downtown, easy access to freeways, relatively quiet for a large city. Our room was comfortable, clean, fully-equipped with everything we needed for our stay. We enjoyed the casino very much, too!
Restaurantji Recommends
I’ve been a loyal Boyd property gambler for a long time (usually at Delta Downs or IP Casino) but tonight I had a very traumatic experience at the cashier cage at Ameristar KC sometime around 10:00 pm on May 1st. I was gambling on the slots with my elderly parents when my mother asked me to go to the cashier cage for her and exchange an older $100 bill that couldn’t be recognized by any of the machines. I went up to the cage and was greeted promptly and in a friendly manner. I asked the male cashier to please trade out the bill for a newer one, and he dropped the single bill through his counting machine. Then his expression turned deadly serious and he said, “I can’t accept this. This bill is counterfeit.” I said, “What? There’s no way!” I hadn’t checked it all that closely, but I was pretty sure it was genuine. He said, “It’s counterfeit. Where did you get it?” I said, “My mother gave it to me. It can’t be counterfeit.” He said, “Well, it is. When did she give it to you? Like this morning? How long have you had it?” I said, “She’s right over there! She has a bad knee and didn’t want to walk all the way over here, so she gave it to me to exchange for her!” Then the cashier said, “Well this is serious. I’m going to have to call Gaming over this. I mean, this is a felony!” And what could I do but stand there feeling the color draining from my face? This back and forth exchange went on for what I think was a whole minute. There I was, facing the terrifying prospect of having to abandon my elderly parents several states north of home while I get hauled away for unknowingly passing a counterfeit bill. All I could do was keep repeating, “Dude, you’ve got to be kidding me right now!” (Actually, what I said was slightly more colorful than that, but this is TripAdvisor.) he said, “I’m not playing.” When I finally stared at him helplessly, not really knowing what else I could say, he smiled and said, “I’m just messing with you. Here’s your hundred!” Now I don’t know who this guy thought he was trying to entertain, but it certainly wasn’t me. I will have no sleep tonight after this traumatic experience. I didn’t ask for the manager in that moment, because I didn’t want to get my parents stirred up. (I never even told them about it…it would have infuriated them and would have ruined our entire trip.) But this experience was totally unacceptable, and if management is reading this, I hope you review the footage and take appropriate corrective action. You should not allow your employees to inflict emotional distress on your gamblers for their own entertainment. I can’t even describe what the intensity of that level of fear feels like, and Ameristar is the reason I had to experience it.
We have been coming to Ameristar for years, we are locals. This used to be our getaway to escape the rat race. After what happened last night, we will never return, never spend one penny in this establishment after the embarrassment and way the treated us without any merit. Apparently they are not fond of veterans and patriotism. All was fine then out of the blue I turn around at the craps table where we all were having great time and I have 2 "security" guys telling me to cash out my chips because I appeared intoxicated. Seriously? Everyone at the table was drinking, no one was getting out of line, I certainly was not loud or disorderly. They were extremely rude about it. The casino floor manager i could tell from her remarks was a racist. I could tell she did not like my western attire and used her authority to make us leave the casino. I was not any more intoxicated than anyone else at the table. In fact of they are concerned about patrons drinking levels, they should control how much they serve. THEY had no problem charging $7 per drink and I think in an 8 hour gambling session I had 8 drinks and dinner, plus 8 waters. If I was out of line i would have no problem admitting so. This was not the case at all. There was some other factor involved and I can see it was racism. Shame on Ameristar. We will never return and we will share our experience with everyone we run across. I travel extensively across the country on business and I will make it a point to tell people if they visit Kansas City to stay away from Ameristar. As a veteran of the military it is huge insult t be treated as such when there was no merit to their decision. They ruined our night out and we will not forget how they treated us. We will spend our money elsewhere.
Don't waste your $ just buy cheap tickets and save hundreds of dollars to stand in front of Row A! Pictures say it all the view we had entire concert Management has yet to contact me. Not surprised!
Have been visiting here for around 25 years and it's always a good experience. Rooms are clean and workers are friendly. Casino is fun but there were only two bars open when I was there, so it was always a wait to get a drink. I'm sure they are short staffed, but they need to open more bars in the casino. Miss the buffet and the bakery where you could get a quick breakfast in the morning. Hoping those re-open someday.
Hotel is always very clean and maintained well. Workers are friendly and make check in pleasant. Several great restaurant choices and the casino is always a fun place to spend an evening even if you don’t gamble.