They delivered me a pizza that was dropped upside down and the noodles dumped in the box . The driver walked to my house and didn't know where he left his car. I gave him a ride back to his car after we figured out where it was. After returning home, my dinner was cold and ruined. So the next night I called, spoke to the manager, told him of the ordeal, he gave me 10 dollars credit. What a joke, I buy dinner from you and this is what I get? Thanks domino no no never again and I will tell the peeps the same. You remember dominion, one falls and chain reaction. Thanks again
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
J Barbados
They play outstanding music at night. Pizza ? is fire ? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
Daan Jansen
I love this store it has great food and a very efficient and friendly crew.
Atmosphere: 5
Food: 5
Service: 5
Daniel R
The pizza for the price is what makes this a great Value.
Take me back to the 80’s Dominos PIZZA! Great!!! Pasta a little small for anything less than $6.99 (the sale price), and great
Atmosphere: 5
Food: 4
Service: 5
Mike M.
We have really enjoyed the menu in whatever state we have lived. I'm a little embarrassed to say that Friday afternoon/night pizza at our home is big deal, quantity-wise and $$$-wise. This particular location seems to have significant quality control issues.Delivery: We understand that this feature is only as good as the availability of a driving staff, so it feels like a cheap shot to critique delivery time - so no comment to share. However, I'm *highly*disappointed when we open our order and about half the pizzas appear like they were carried vertically. It's a gooey, jumble puzzle of what probably was pizza. We have *stopped* using delivery and just pick it up ourselves.Products: Pretty hit or miss. When we get a good batch that was made fairly close to delivery time, it's awesome! When made in advance or when it waits for a delivery, it's not great. There are also issues reading any modifications; hit or miss if folks pay attention.Recently found two pieces of pizza connected by hair, and this is a no-go. I am very sorry to discontinue our business with this location.
Jason Steele
You can get a better pizza from the frozen section of your local price chopper or hyvee. The can't bring fresh food. They can't keep the orders going to the right location. They can't tell the truth when you call to get something fixed. If there is a mistake done worry you will get your food hours later old and only warm because of the warmers. Do not order food from here. Casey's pizza is better and won't cost as much.
Atmosphere: 1
Food: 1
Service: 1
Dero Man
Staff is cool but I asked for extra sauce on my pizza and it came with barely any sauce at all. Even left a $5 tip on a $25 order, feels like a personal jab almost. I work in the food service industry and i'd never do something like that to a customer.
Atmosphere: 1
Food: 1
Service: 5
Ethen Innovations
Good customer service but the pizza was 90% bread and it was a thin crust sausage. Needs more ingredients and volume (in toppings) wont come back until improved in
Atmosphere: 3
John Duval
Was the worst pizza I gotten from them. No sauce and no meat. Could have went to Walmart and bought the cheapest pizza and the box would have been better. This is a last post and it been 4 months ago never againParking: It's easy to find parking. When you serve your pizza
We ordered 2 of the same pizzas. One was over cooked and had significantly less toppings than the other.Parking: Plenty of parking spots close to the entrance of the shop
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Deluxe Pizza
Terri C.
WORST delivery service ever. Specified (in all CAPS) that we live on the Street not Circle in the comments and the driver drove to the Circle, then drove past our house on the Street more that TWICE while our porch light was on and we were outside waving and yelling. He even sat for 3 min in the circle facing our house and didn't see us. By the time my husband walked down the front steps and out on the driveway, the guy pulled away completely missing that someone was walking towards his car. The driver's response? It was dark (even though our porch light was on), his GPS said Circle (even though I specified Street), oh and the cherry on this idiot sundae? He didn't know which order was ours so he had to pull everything out of the bags to figure out which was ours! We asked for contactless delivery since my husband is sick. NOT great customer experience to make a sick man chase down his dinner order in chill night air!!
Patrick R.
Decent food--lousy customer service.I ordered delivery online from the Lee's Summit store on Rice Road. Watched the delivery on the tracker and waited at the door to meet the driver. He pulled up, sat in the car for a minute and then drove off without ever getting out. I called the store and was told that two of the drivers had mistakenly taken each other's deliveries and my driver had gone back to swap them. When the second driver finally arrived with my order I asked for an adjustment on the price. He apologized for the snafu and told me to call the store to ask for a discount. When I called the store the phone rang so long that I nearly gave up. Finally someone answered "Hello" not even saying "Domino's". I had to verify that I had reached the store. When I explained why I was calling his attitude on the phone was essentially "Yeah? So?" When I asked for a discount, he put me on hold for several minutes and finally came back to say that no discount would be given because the delivery "didn't take that much longer than normal."The food itself was fine. It wasn't hot when I received it but it was still warm. Also it was handed straight to me at the door...never saw any carry bag or anything else to keep it warm. The driver did offer an apology for the mistake but no one at the store ever so much as said the word "sorry." Ironically I worked at this very same franchise for 3 years back in the 90's, so I can understand that things happen sometimes in the restaurant business. Apparently what no one working there today understands is that an apology is usually the fastest way to straighten things back out when they go wrong. If you're looking for decent (not spectacular) pizza, Domino's has that. Just don't expect anything in the way of service or courtesy.
Maggie Warren
I suddenly developed a dairy allergy last summer and couldn't enjoy pizza anymore, but I'm able to get a really tasty no cheese pepperoni pizza here that I think I like more than pizza with cheese! I'm so grateful for this staff and their willingness to accommodate me. It's such a little thing, but being able to eat pizza with my friends is so worthwhile.
S S
Honestly only gave a this score because the staff was genuinely nice.I'm visiting from out of state and literally all other restaurants in the area were running 2hrs+ for delivery so choices were limited.This location had no wait and now its very clear why. I can deal with the pizza that was pretty dry because it was edible.The salad I got was another story. It was sealed so I'm not sure if this location made the salad but at the very least they could've done a 2 second visual inspection to make sure it was still good. Even before opening I could tell the salad lettuce was browning and there was way too much moisture on the tomatoes that just looked "off."After opening, the salad reeked of sour smells and the tomatoes were visibly starting to mold. To add the dressing they gave me was also expired.
They delivered me a pizza that was dropped upside down and the noodles dumped in the box . The driver walked to my house and didn't know where he left his car. I gave him a ride back to his car after we figured out where it was. After returning home, my dinner was cold and ruined. So the next night I called, spoke to the manager, told him of the ordeal, he gave me 10 dollars credit. What a joke, I buy dinner from you and this is what I get? Thanks domino no no never again and I will tell the peeps the same. You remember dominion, one falls and chain reaction. Thanks again
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
They play outstanding music at night. Pizza ? is fire ? ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza
I love this store it has great food and a very efficient and friendly crew.
Atmosphere: 5
Food: 5
Service: 5
The pizza for the price is what makes this a great Value.
Food: 4
Service: 4
Recommended dishes: BBQ Chicken Pizza, Pepperoni Pizza
Take me back to the 80’s Dominos PIZZA! Great!!! Pasta a little small for anything less than $6.99 (the sale price), and great
Atmosphere: 5
Food: 4
Service: 5
We have really enjoyed the menu in whatever state we have lived. I'm a little embarrassed to say that Friday afternoon/night pizza at our home is big deal, quantity-wise and $$$-wise. This particular location seems to have significant quality control issues.Delivery: We understand that this feature is only as good as the availability of a driving staff, so it feels like a cheap shot to critique delivery time - so no comment to share. However, I'm *highly*disappointed when we open our order and about half the pizzas appear like they were carried vertically. It's a gooey, jumble puzzle of what probably was pizza. We have *stopped* using delivery and just pick it up ourselves.Products: Pretty hit or miss. When we get a good batch that was made fairly close to delivery time, it's awesome! When made in advance or when it waits for a delivery, it's not great. There are also issues reading any modifications; hit or miss if folks pay attention.Recently found two pieces of pizza connected by hair, and this is a no-go. I am very sorry to discontinue our business with this location.
You can get a better pizza from the frozen section of your local price chopper or hyvee. The can't bring fresh food. They can't keep the orders going to the right location. They can't tell the truth when you call to get something fixed. If there is a mistake done worry you will get your food hours later old and only warm because of the warmers. Do not order food from here. Casey's pizza is better and won't cost as much.
Atmosphere: 1
Food: 1
Service: 1
Staff is cool but I asked for extra sauce on my pizza and it came with barely any sauce at all. Even left a $5 tip on a $25 order, feels like a personal jab almost. I work in the food service industry and i'd never do something like that to a customer.
Atmosphere: 1
Food: 1
Service: 5
Good customer service but the pizza was 90% bread and it was a thin crust sausage. Needs more ingredients and volume (in toppings) wont come back until improved in
Atmosphere: 3
Was the worst pizza I gotten from them. No sauce and no meat. Could have went to Walmart and bought the cheapest pizza and the box would have been better. This is a last post and it been 4 months ago never againParking: It's easy to find parking. When you serve your pizza
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Large Sausage
Restaurantji Recommends
We ordered 2 of the same pizzas. One was over cooked and had significantly less toppings than the other.Parking: Plenty of parking spots close to the entrance of the shop
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Deluxe Pizza
WORST delivery service ever. Specified (in all CAPS) that we live on the Street not Circle in the comments and the driver drove to the Circle, then drove past our house on the Street more that TWICE while our porch light was on and we were outside waving and yelling. He even sat for 3 min in the circle facing our house and didn't see us. By the time my husband walked down the front steps and out on the driveway, the guy pulled away completely missing that someone was walking towards his car. The driver's response? It was dark (even though our porch light was on), his GPS said Circle (even though I specified Street), oh and the cherry on this idiot sundae? He didn't know which order was ours so he had to pull everything out of the bags to figure out which was ours! We asked for contactless delivery since my husband is sick. NOT great customer experience to make a sick man chase down his dinner order in chill night air!!
Decent food--lousy customer service.I ordered delivery online from the Lee's Summit store on Rice Road. Watched the delivery on the tracker and waited at the door to meet the driver. He pulled up, sat in the car for a minute and then drove off without ever getting out. I called the store and was told that two of the drivers had mistakenly taken each other's deliveries and my driver had gone back to swap them. When the second driver finally arrived with my order I asked for an adjustment on the price. He apologized for the snafu and told me to call the store to ask for a discount. When I called the store the phone rang so long that I nearly gave up. Finally someone answered "Hello" not even saying "Domino's". I had to verify that I had reached the store. When I explained why I was calling his attitude on the phone was essentially "Yeah? So?" When I asked for a discount, he put me on hold for several minutes and finally came back to say that no discount would be given because the delivery "didn't take that much longer than normal."The food itself was fine. It wasn't hot when I received it but it was still warm. Also it was handed straight to me at the door...never saw any carry bag or anything else to keep it warm. The driver did offer an apology for the mistake but no one at the store ever so much as said the word "sorry." Ironically I worked at this very same franchise for 3 years back in the 90's, so I can understand that things happen sometimes in the restaurant business. Apparently what no one working there today understands is that an apology is usually the fastest way to straighten things back out when they go wrong. If you're looking for decent (not spectacular) pizza, Domino's has that. Just don't expect anything in the way of service or courtesy.
I suddenly developed a dairy allergy last summer and couldn't enjoy pizza anymore, but I'm able to get a really tasty no cheese pepperoni pizza here that I think I like more than pizza with cheese! I'm so grateful for this staff and their willingness to accommodate me. It's such a little thing, but being able to eat pizza with my friends is so worthwhile.
Honestly only gave a this score because the staff was genuinely nice.I'm visiting from out of state and literally all other restaurants in the area were running 2hrs+ for delivery so choices were limited.This location had no wait and now its very clear why. I can deal with the pizza that was pretty dry because it was edible.The salad I got was another story. It was sealed so I'm not sure if this location made the salad but at the very least they could've done a 2 second visual inspection to make sure it was still good. Even before opening I could tell the salad lettuce was browning and there was way too much moisture on the tomatoes that just looked "off."After opening, the salad reeked of sour smells and the tomatoes were visibly starting to mold. To add the dressing they gave me was also expired.