Pizza Hut

1225 NE Rice Rd Unit A, Lee's Summit
(816) 246-8740

Recent Reviews

John H. & Valerie L. Boldrey

I ordered on line and everything was great!

Food: 5

Service: 5

Recommended dishes: Meat Lovers Pizza, Breadsticks

Dianne Adams

Ordered contactless curbside. Had to go in and get it. Not usually a big deal, but I had been sick and didn't really want to touch the door or breath on everything I was around.

Atmosphere: 1

Food: 5

Service: 1

Vxrcy

Order was 29$ and they gave me back 2 5

Atmosphere: 4

Food: 4

Service: 1

Tiauna Jackson

It’s Pizza Hut??‍♀️

Atmosphere: 3

Food: 3

Service: 3

Amario Rashaw

Good customer service the food here is really good and the store looks very great I seriously recommend coming here best pizza your gonna get the priceVegetarian options: Supreme pizza it has veges on it more to your likey best to describeParking: Infront of store you know like ik you straight just come up there anything you can think of they will make it ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, Detroit Pizza, Hawaiian Chicken Pizza, Supreme Pizza, Pepperoni Lovers Pizza, Honey BBQ

David Mullinax

Think I'm gonna give up on you guys. I constantly get pizza that is undercooked when I say well done. when I say light on sauce It's got a lot of sauce on it. The past 3 times I've ordered only one order has been correct.

Atmosphere: 5

Food: 2

Service: 5

tduna

Really good. These folks are kind and helpful. Top it all off they are great cooks.

Atmosphere: 5

Food: 5

Service: 5

Kelly Potter

I placed an order online at 4:51pm for delivery. I then received an email that said our food would arrive by 5:25. At 5:45 I attempted several times to call the store for an update, it rang and rang and then disconnected on me each time I called so I drove to the Pizza Hut location. Upon arrival the Pizza Hut was FULL of upset customers. I finally got my turn to speak to the person up front. I told him our order was set for delivery and had not arrived and that I called the store a few times and it kept disconnecting. He said, "Sorry as you can see we are too damn busy to answer the phone right now, and who am I speaking to so I can look up your order". That first of all was super RUDE. After looking my order up, he said its in queue, should be ready soon. I sat there 30 min before I ever got my food and was finally on my way home to feed my family. This experience was an epic fail on many levels. Every time I do business with this Pizza Hut, there is always an issue, either its made wrong, too long or something and have yet to call there and speak to someone who conducted themselves like a Manager. I am always met with rudeness and excuses, never I'm so sorry this happened you, what can we do to make it right? I am done giving chances and will NOT be ordering Pizza Hut again unless I can order from a different location.

Atmosphere: 1

Food: 3

Service: 1

Amanda Archambault

Our order was accurate, when I had to be placed on hold briefly they Apologized, the staff was nice and friendly upon entering and leaving, and there was the perfect amount of sauce, toppings, and cheese balance. The wings could have had more sauce but still delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, Meat Lovers Pizza

Marty Kirkland

I made a complaint about the cooking of my pizza and was told I would get my money back. Have not received my refund. Complained that I didn't receive my refund and was told the store manager would call me. Have not received a phone call. This is unexpected and bad business..... It has been a few months and still no response from management. Guess I will call corporate again. Bad company. Don't waist your money here.

Atmosphere: 1

Food: 1

Service: 1

Lori Campbell

Order was supposed to be ready by 1230 but set inside pizza for 20 extra mins and was told the it won't be ready anytime soon, the man at the counter was so rude about it and I will never return to Pizza Hut again

Service: 1

Jessica Risley

I ordered online and said I wanted my pizza well done and he said well it wasn't on there and he closed it and helped who's next idk who is running this establishment but I I've never been to this location and I will never come back again which sucks cuz I'm right down the street but I refuse to be treated like that I'm spending money I want what I want and paid for. You didn't even offer to fix it Pizza Hut step your game up!

Atmosphere: 1

Food: 1

Service: 1

Jason Gibson

The app informed me that my pizza was ready nearly 20 minutes before it was done. One of the pizzas was almost completely missing sauce. I will have to use another location moving forward.

rikard77

This business has NO respect for its neighbors! They bring in the grease pumping truck at wee hours in violation of "quiet time" ordinance in our town. The truck has a pump that literally howls and rattles windows when its working. They even have an employee there at the wee hours to watch the pumping. Neighbors behind this store suffer constantly with this, and no amount of complaints do anything to stop it. They are fully aware of this outrage!

Vicki Bender

Pizza delivery was great. Pizza was nice and hot and delicious.

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