The counter staff were friendly and funny. Our food was made quickly and was good. We had the Turkey Tom “unwich”. We like this as it is lighter then having the bread, although I do like the bread!
Atmosphere: 4
Food: 4
Service: 5
jeff miller
They took my order online and did not deliver my food and then did not answer the phone when I called at least 11 times
Javan Levy
Service has much improved.
Atmosphere: 4
Food: 4
Service: 5
Brena McCaslin
This place needs better management or just needs to be shut down. They post false hours. Closes before the posted closing time.
Brena Diel
Don’t eat here. Kids working here lie about closing time. Poor management.
Brian Dance
Food was good but the Freaky fast motto must be a thing of the
Atmosphere: 4
Food: 5
Service: 3
Wes March
They have no drive through. You have to go there and walk in and pick up in a tiny crowded parking lot full customers at other restaurants (if you can find a spot). No one wants to deal with that. And they do not deliver even 2 miles away. Why does this location exist? In 4 states this is the worst JJs I've seen.
Atmosphere: 1
Food: 1
Service: 1
Kolby Perusse
Have tried to order so called Freaky Fast delivery on several occasions only to be told we are not delivering. This evening was the latest instance. What a joke!
Service: 1
Elisabeth Putman
It's Jimmy John's!!! Do I really need to say anything else? I have loved JJ's from the time there was only 1 store in Westport!!!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Meppelink
Great food and service with a good location only wish they had a drive-thru like other locations.Vegetarian options: It's a sandwich shop, and it's straightforward to order vegetarian.Dietary restrictions: Easy to customize order to fit within your dietary needs.Parking: Depending on the time of day, parking can become a challenge due to the lot being shared with multiple other businesses.
I had an interaction with one of your cashiers, whose behavior was concerning. The cashier, whose name I did not catch, appeared to be on her phone the entire time while attending to customers, including myself. This behavior left me feeling unattended to and undervalued as a customer.I believe that the use of mobile devices during work hours can be distracting and unprofessional, especially when it results in a lack of attention to customers. As a loyal customer of your store, I was disappointed by this experience and wanted to bring it to your attention.
Atmosphere: 2
Food: 3
Service: 1
Lexi G.
Didn't get any of the sauces I asked for. Had an issue paying through the app had to call the store and they still didn't get the order right. Paid extra for the lock-in ranch that wasn't even in the bag.
Delaney G.
Always takes super long and I didn't get my ranch I paid extra for, had a horrible time trying to even place order.
Craig Brooks
They went out of their way to show awesome service for my order!
Atmosphere: 5
Food: 5
Service: 5
Lucas Stickney
Sandwiches are good but check your employees. There's friendly, helpful, and quick people behind the counter but there was one on her phone and walked away when she looked up and saw me ready to order.
The counter staff were friendly and funny. Our food was made quickly and was good. We had the Turkey Tom “unwich”. We like this as it is lighter then having the bread, although I do like the bread!
Atmosphere: 4
Food: 4
Service: 5
They took my order online and did not deliver my food and then did not answer the phone when I called at least 11 times
Service has much improved.
Atmosphere: 4
Food: 4
Service: 5
This place needs better management or just needs to be shut down. They post false hours. Closes before the posted closing time.
Don’t eat here. Kids working here lie about closing time. Poor management.
Food was good but the Freaky fast motto must be a thing of the
Atmosphere: 4
Food: 5
Service: 3
They have no drive through. You have to go there and walk in and pick up in a tiny crowded parking lot full customers at other restaurants (if you can find a spot). No one wants to deal with that. And they do not deliver even 2 miles away. Why does this location exist? In 4 states this is the worst JJs I've seen.
Atmosphere: 1
Food: 1
Service: 1
Have tried to order so called Freaky Fast delivery on several occasions only to be told we are not delivering. This evening was the latest instance. What a joke!
Service: 1
It's Jimmy John's!!! Do I really need to say anything else? I have loved JJ's from the time there was only 1 store in Westport!!!
Atmosphere: 5
Food: 5
Service: 5
Great food and service with a good location only wish they had a drive-thru like other locations.Vegetarian options: It's a sandwich shop, and it's straightforward to order vegetarian.Dietary restrictions: Easy to customize order to fit within your dietary needs.Parking: Depending on the time of day, parking can become a challenge due to the lot being shared with multiple other businesses.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I had an interaction with one of your cashiers, whose behavior was concerning. The cashier, whose name I did not catch, appeared to be on her phone the entire time while attending to customers, including myself. This behavior left me feeling unattended to and undervalued as a customer.I believe that the use of mobile devices during work hours can be distracting and unprofessional, especially when it results in a lack of attention to customers. As a loyal customer of your store, I was disappointed by this experience and wanted to bring it to your attention.
Atmosphere: 2
Food: 3
Service: 1
Didn't get any of the sauces I asked for. Had an issue paying through the app had to call the store and they still didn't get the order right. Paid extra for the lock-in ranch that wasn't even in the bag.
Always takes super long and I didn't get my ranch I paid extra for, had a horrible time trying to even place order.
They went out of their way to show awesome service for my order!
Atmosphere: 5
Food: 5
Service: 5
Sandwiches are good but check your employees. There's friendly, helpful, and quick people behind the counter but there was one on her phone and walked away when she looked up and saw me ready to order.