I ordered 4 tacos and when I received them they were old. The lettuce on tip was willted and dried looking, like it was premade and then placed under a heat lamp. This is dangerous as the lettuce can make people sick.
Atmosphere: 1
Food: 1
Service: 1
bam bam bam bam
Ha jbox everywhere is sinking thanks to you incompetent employees ?
Ray Ray
They NEVER answer the phone!!! I'm so upset about my food for me to spend thirty something dollars and get cold half filled curly fries a meat patty that looked like a bit was taken out missing a sandwich and I didn't have the luxury of leaving my job to take it right back to get it fixed I tried calling and this is not the first time I've had an issue tried to call with no answer out of fifteen times calling!!! This is ridiculous why have a phone of your not going to answer and in my old days employees weren't allowed to be on their phones while on the clock. I want my full refund I'll NEVER come back here!!!
Food: 1
Service: 1
Bryan Assata
I was handed the wrong bag at the drive-through, which...not big deal. I went in, mentioned it, and the Manager was extremely pleasant, and overall amazing. Highly recommend a visit...even if just for the customer service. They're awesome!
kelli griffin
Awful. My fountain drink was fine.
Atmosphere: 1
Food: 1
Service: 1
Dirk Rucker
Ask for a breakfast Jack with bacon and get it with ham even though the food was hot and off the grill and seemed to take a long time for them to get my order
What has happened to Jack in the Box? Do you only hire druggies? Jack in the Box use to be my favorite place to eat until all I started to get is cold slop. Don't you realize your product is FOOD! MAKE IT GOOD! Why can't you hire people who give a damn? The food sucks. Until I start seeing 4 and 5 stars on here I'll spend my money at Culvers, where I always get delicious, hot, fresh food. GET YOUR ACT TOGETHER!
Aron Kendrick
Employee said the lobby is closed for new cameras.... it's been closed for over a year... what is actually happening at this location ?
Atmosphere: 1
Service: 1
Patty Zarate
Terrible service, unpleasant employees, guys who don't feel like working, who just come to do their hours and dislike serving Hispanics, I WILL NOT RETURN TO THIS PLACE!!! The girl in the kitchen had her feet up on the desk and just as if nothing had happened, she started placing the order.
Atmosphere: 1
Food: 1
Service: 1
Rachel Folkers
We don't have a jack or where we live. Drove thru. Ordered 20 tacos and 6 egg rolls to snack on when we got home, egg rolls were from the drive. Got 10 tacos. That's $10 we lost. We live a hour away so it's not like we could just come back. My fault. I should of counted them before we left but the employees disappeared so quickly I couldn't even ask for sweet n sour.
I used to go here every morning on the way to take my son to school . The people that work here either dont have cars , dont drive or park somewhere else so there is never a clear sign that they are open or closed. . So Ii still go to the drive thru - the past 10 times I've gone they tell me they are closed . Not sure why I keep trying to go here still but yesterday morning I went at 7:30 am he said he was closed so I finally asked so I would stop wasting my time when they open. He said 8:30 am. It used to be open by 7am everyday but whatever- So today I took my son to school then went to the jack in the box on Bryan road - they told my they only do door dash and online orders so I just laughed and drove back to this location.. it was 8:45 am at this point - No cars there as usual I pull to the drive thru and the guy says sorry we are closed I'm the only one here and it's against our store policy to help any customers while I'm alone. . I just want to know how did every single jack in the box just completely give up and why to their employees literally hide from customers. It's sad to watch them all close down 1 by 1 but seems like that is their goal
Luke
Far and away the worst fast food experience I've ever had.No one answered the drive through. When I went to the window, 2 kids looking stoned out of their minds just stared at us and eventually staggered to the window and had us drive around again.Drove around again and no answer. Again. Finally someone mumbled that they couldn't hear us so we drove around. Waited another 25 minutes and none of what we ordered was close to accurate.This was nothing short of a robbery of our 30 bucks. Pathetic beyond anything I've ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Eric Nevels
Pretty disappointing to wait to have your order taken to then pull up to the window and see 4 teenagers running around behind the counter without a uniform with blankets draped around themselves. Random cursing also is a poor company policy.
Atmosphere: 1
Food: 1
Service: 1
Shamika Williams
6:30pm on a Saturday and the doors are all locked. I look inside and the workers are all wearing pajamas and laying around in the booths. The manager saw me at the door attempting to enter and looked at me like it was 3am and the dining room was obviously closed, then walked away. I already ordered online to pick up from inside so I go through the drive through and they haven't even started making it yet. The girl at the window was very nice.
I ordered 4 tacos and when I received them they were old. The lettuce on tip was willted and dried looking, like it was premade and then placed under a heat lamp. This is dangerous as the lettuce can make people sick.
Atmosphere: 1
Food: 1
Service: 1
Ha jbox everywhere is sinking thanks to you incompetent employees ?
They NEVER answer the phone!!! I'm so upset about my food for me to spend thirty something dollars and get cold half filled curly fries a meat patty that looked like a bit was taken out missing a sandwich and I didn't have the luxury of leaving my job to take it right back to get it fixed I tried calling and this is not the first time I've had an issue tried to call with no answer out of fifteen times calling!!! This is ridiculous why have a phone of your not going to answer and in my old days employees weren't allowed to be on their phones while on the clock. I want my full refund I'll NEVER come back here!!!
Food: 1
Service: 1
I was handed the wrong bag at the drive-through, which...not big deal. I went in, mentioned it, and the Manager was extremely pleasant, and overall amazing. Highly recommend a visit...even if just for the customer service. They're awesome!
Awful. My fountain drink was fine.
Atmosphere: 1
Food: 1
Service: 1
Ask for a breakfast Jack with bacon and get it with ham even though the food was hot and off the grill and seemed to take a long time for them to get my order
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Sourdough Jack, Onion Rings, Chicken Fajita Pita, Nuggets, Chicken Sandwich, Dr Pepper, Curly Fries, Sandwich, Burger, Cheeseburger, Jalapeno Poppers, Homestyle Ranch Chicken Club, Burrito
What has happened to Jack in the Box? Do you only hire druggies? Jack in the Box use to be my favorite place to eat until all I started to get is cold slop. Don't you realize your product is FOOD! MAKE IT GOOD! Why can't you hire people who give a damn? The food sucks. Until I start seeing 4 and 5 stars on here I'll spend my money at Culvers, where I always get delicious, hot, fresh food. GET YOUR ACT TOGETHER!
Employee said the lobby is closed for new cameras.... it's been closed for over a year... what is actually happening at this location ?
Atmosphere: 1
Service: 1
Terrible service, unpleasant employees, guys who don't feel like working, who just come to do their hours and dislike serving Hispanics, I WILL NOT RETURN TO THIS PLACE!!! The girl in the kitchen had her feet up on the desk and just as if nothing had happened, she started placing the order.
Atmosphere: 1
Food: 1
Service: 1
We don't have a jack or where we live. Drove thru. Ordered 20 tacos and 6 egg rolls to snack on when we got home, egg rolls were from the drive. Got 10 tacos. That's $10 we lost. We live a hour away so it's not like we could just come back. My fault. I should of counted them before we left but the employees disappeared so quickly I couldn't even ask for sweet n sour.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It was closed in the middle of the day.
I used to go here every morning on the way to take my son to school . The people that work here either dont have cars , dont drive or park somewhere else so there is never a clear sign that they are open or closed. . So Ii still go to the drive thru - the past 10 times I've gone they tell me they are closed . Not sure why I keep trying to go here still but yesterday morning I went at 7:30 am he said he was closed so I finally asked so I would stop wasting my time when they open. He said 8:30 am. It used to be open by 7am everyday but whatever- So today I took my son to school then went to the jack in the box on Bryan road - they told my they only do door dash and online orders so I just laughed and drove back to this location.. it was 8:45 am at this point - No cars there as usual I pull to the drive thru and the guy says sorry we are closed I'm the only one here and it's against our store policy to help any customers while I'm alone. . I just want to know how did every single jack in the box just completely give up and why to their employees literally hide from customers. It's sad to watch them all close down 1 by 1 but seems like that is their goal
Far and away the worst fast food experience I've ever had.No one answered the drive through. When I went to the window, 2 kids looking stoned out of their minds just stared at us and eventually staggered to the window and had us drive around again.Drove around again and no answer. Again. Finally someone mumbled that they couldn't hear us so we drove around. Waited another 25 minutes and none of what we ordered was close to accurate.This was nothing short of a robbery of our 30 bucks. Pathetic beyond anything I've ever experienced.
Atmosphere: 1
Food: 1
Service: 1
Pretty disappointing to wait to have your order taken to then pull up to the window and see 4 teenagers running around behind the counter without a uniform with blankets draped around themselves. Random cursing also is a poor company policy.
Atmosphere: 1
Food: 1
Service: 1
6:30pm on a Saturday and the doors are all locked. I look inside and the workers are all wearing pajamas and laying around in the booths. The manager saw me at the door attempting to enter and looked at me like it was 3am and the dining room was obviously closed, then walked away. I already ordered online to pick up from inside so I go through the drive through and they haven't even started making it yet. The girl at the window was very nice.
Atmosphere: 1
Service: 1