Dairy Queen Grill & Chill

1303 N Bishop Ave, Rolla
(573) 364-7200

Recent Reviews

K Z.

Love love love having this business in town!, please don't close. We hope that is just a bad rumor. We will wait as much as needed to turn into the lot.

Pamela Brush

Great place! So sad about the restaurant closing. Thank you for serving the community all these years!

Jeffrey Spencer

The food was great. The people there so helpful. I'm going to miss this place.

Tyler Whipkey

My only experience with this particular Dairy Queen was subpar. They were probably understaffed. However, I still expect my food to be of decent quality. The hamburger meat tasted like it has been in the warmer for at least 25 minutes longer than it should have. And my Mountain Dew was almost completely out of syrup, so it tasted worse than normal water. The fries tasted like they were probably at least 10 minutes past the intended holding time as well. I am willing to wait 20 minutes to get fresher food than get expired food after being in the drive through for 10 minutes. I understand that the staff probably has to keep their drive through time low so the district manager doesn't get onto them, or something similar to that. However, I personally think it's more important to serve the intended quality food, than to keep the time down for the drive through as much as possible, without caring about food quality.

Minou 4

food was cold. smelt like old grease. ice cream was melted. and to top it off, i saw a roach on the floor. threw all the food away and left immediately. asked for a refund from the red haired manager. got denied and she had so much attitude and was very rude. never going back.

Dan Saitz

Location is super dirty and smells like old fryers. The windows separating the kitchen and the front counter were covered with great. Staff was rude and took forever to acknowledge customers. Bathrooms were disgusting.

Micah Hobson

Old foodCold gravy, burnt and reheated twice over fries.Bread burnt and hardAbsolutely horrible

Mary Jennings

We love DQ but their fries are always old in the drive thru..

Hannah Barton

They got so much of our order wrong, I don't even know where to begin. If I'm paying $5 and get enough food for my family, sure, i won't complain. But $45 for a meal and ice cream, that's ridiculous. We had to go all the way back to fix our order, and the manager just replaced it. Turns out, orders on the app don't show "add/remove" the same as they do in the restaurant. DQ needs to get that fixed ASAP.

M H

I had a dilly cherry cone and it was delicious! However, there was no toilet paper in the ladies toilet.

Debi Shahein

A quick stop during a road trip. Enjoyed the $6 meal deal-a good price and a lot of food (including a drink & sundae). Fast service!

Kenneth Mueller

Was very disappointed, stopped in for one of your famous charbroiled cheeseburgers and when I got my order the burger was not charbroiled at all ...tasted horrible !! Lost me as a customer...guess il have to head to Burger King or Hardee's for a good charbroiled burger !! Funny thing is I thought charbroiled burgers at dairy queen was something that all stores were required to do by corporate...guess I will contact corporate and have them look into it ....

Joseph Johnson

I've never actually eaten here, just done delivery. But I'm kind of disappointed by the management here. I found out the other day that they have a reward system for anyone who does delivery through their store. Mind you, I've never had a manager tell me this, it was actually another employee, shot out to him. This would’ve been great to know when I started doing Door Dash over a month ago now. Since then, I’ve done over 30 deliveries for the store, sometimes over 5-6 orders in single day. I guess if you do a certain number of delivery orders you get a free Blizzard. That's pretty generous. I got the card a few days ago and just had an opportunity to ask the management, a red-headed lady, if I could get back-punched for the orders I've done. I asked if they've been doing it for a while, which they have. They've seen me in there dozens of times, and I have every delivery recorded by Door Dash. You'd think it would have been okay, but she said no, saying that them doing it was a favor to us in the first place. I'd agree, expect for the fact that if you're not actually telling people about your reward system, I'm assuming you don't want them to use it. Oh well, I'll start getting it now, still kind of strange that it took a month of delivering for anyone to say something.

Marco Siljanovic

Check your fries and food before you drive off. Bad quality and fries were as hard as pebbles. If I had worse teeth, you'd owe me new teeth.

Jody

Went through drive through about 8pm. 2 hamburgers, fries and 2 blizzards. Hamburgers were so dry, and hard. I couldnt eat mine. Blizzard had so much mint and cherry flavoring in it was so over powering. The amount of food that we couldnt eat and paid $30 for, was super disappointing.

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