Taco Bell in Springfield

“Ordering online or through the app is so much better, for value and time.
However, its always hit-or-miss if they'll give you the chicken replacement you asked for (due to having a beef allergy), for the $0.80 extra 😭
This location is possibly THE busiest TB in springfield, but its also the best for us night owls.
THANK YOU for always being professional under pressure every time. You all rock.“

“Savannah was very friendly and I received my order in a quick and timely manner. The staff here is always nice but shoutout to Savannah!
I can always rely on this place when the other one down National has a line wrapped around the building.“

“This Taco Bell crew went out of their way for me. After ordering delivery, my food was misdelivered by the doordash drover. When I called, they were incredibly kind & even remade my food & one of the crew brought it to me. Thanks so much to Christina & Co for making my night better!“

“All fast food is hit or miss but the awesome people there between like 2pm and 6pm are always amazing, I've got a picky kiddo and his food is always right. Food other times is still great other times, just super grateful for the people making Taco Bell a favorite for my little guy.“

“I love taco bell. This one was very clean and reasonably fast. The kiosk was the only way to order and though I knew what I wanted it took me a long time to find it. They also ask via kiosk what sauce you want and then make you tap once per packet and then don't put it in the bag. I was ordering a lot so it was a lot of unnecessary delay. Go through the drive through or order on the app on your way.“

“This tbell never messes up my food order, gives accurate portions, makes the food taste good, is prompt and fast with service, and always has a great attitude. Tonight when I went there was a huge line. The staff got the orders out fast and included all of the cutlery’s and napkins and modifications I needed. 10/10 employees and I hope they treated as great as they are.“

“I really enjoy this location. Its not far from the house and they seem to always make my food quick and really good! I know younger folks sometimes get a bad rep but honestly the employees in there although young, are on top of things! Great place to get food!“

“Stopped by tonight after working a 14 hour shift. The gentleman at the drive thru was polite and professional. We ordered a chicken quesadilla, Mexican pizza and a #6 Doritos locos taco supreme meal. The food was made with care. Everything was warm and fresh. Great job all around.“

“There was a night recently where it was about 2-3 am and there were 4 or so cars in the drive thru. We did our mobile order and pulled through, quick and friendly service. It seemed it was the main person who greets and takes the money and either one other person or it was just them all by themselves working. Either way, everything was made perfectly and it was out the window with little to no wait at all!“

“Absolutely delightful place to get food. Clean, snitary, just over all lovely. I didn’t like what I ordered, but that’s on me and not them. I got the new cheez-it Crunchwrap and it just wasn’t great. But other than that, I love Taco Bell and this one was good.“

“I like Taco Bell and eat there probably 2 to 3 times a month. Most of the time the order is right, but it doesn’t always look fantastic or isn’t always put together very well. Today was an exceptionally good day at Taco Bell as my food looked fantastic and tasted fantastic. Kudos to The Crew that prepared it. My order number was 908696 in case any management or supervisor actually looks at these reviews.“

“The chicken $5 box was gross ?. The bathroom was not cleaned. But the worst part was before I even walked into the door. There were two female employees (one was a manager, and the other was the front register employee (really young female). As I was walking around the corner to come inside the building, all I could smell was someone smoking weed (marijuana), I mentioned it to the young front register girl because the manager just walked in as I walked up cuz she didn't want me to smell it I guess. But I said something to the young girl and she says I know put her finger to her lips and said shhhh ?. Like don't tell anyone or say anything! And she just smiled walked around me and came inside. Then there was a male that worked the line making the food, he went outside the smoke, he came inside to make orders again, and didn't even wash his hands before getting online and making food. So needless to say, I will not be coming back to the store again!“