Freddy's Frozen Custard & Steakburgers

947 NW Plz Dr, St Ann
(314) 279-7729

Recent Reviews

Linda Wilson

Overated, completely hyped up, and staff is

Atmosphere: 3

Food: 2

Service: 3

DJ T

I would leave less if I could. The girl too busy talking in the background to get my order correct, I thought the total was low so when I got to the window, I said do I have 2 #1 and a bacon doubles cheeseburger. Where are my drinks? Oh you want meals, I asked you that is what she said as she closed the door on my face as I was talking. Then she called I guess the manager over to fix it. Deborah is the name on the ticket. Then she spills the drink on me and say oops. I was on the drive thru. What horrible service. These kids are a joke. I hope a manager responds

Service: 1

Unknown Unknown

We love Freddy's, it's such a treat for us .

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard, Sandwich

Timothy Merkel

My wife wanted a good burger and onion rings. Had a great lunch, I tried the hot dog was surprised how good it was. Also split a great strawberry shake loaded with

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Double Steak Burger Combo

Jazmin Pintor

The food at Freddy’s is usually good at every other Freddy’s, but wow this Freddy's is NOT it. My friend ordered chicken tenders and they were cold and heavily-breaded. I ordered a burger and fries, which were good, but I also ordered a mini CONCRETE and when they give me the order, I noticed that they had given me a malt. I then went back and told them that, and the cashier looked at me like I was crazy and said, “That IS a concrete.” You can look at the picture yourself, does that look like a concrete to you? ? The worst part is, the lid was on there so tight that when I opened it to eat it (since I already paid for it) it got all over me. The cherry on top was that the manager with the ponytail was super creepy and went on like 2 rants before we could politely make an exit. Definitely don’t recommend this location.

Atmosphere: 3

Food: 3

Service: 2

Jim Pulliam

The counter person was very helpful. It was 11:30am and the unsweetened tea was empty as it was never made. There were no napkins in the dispenser, and the women's bathroom was dirty and the used feminine hygiene container was overflowing. This is not what we expect when we go to Freddy's.

Atmosphere: 2

Food: 5

Service: 5

TaYon Henderson

1st time...great service, clean restaurant, food was made to order so it was fresh and really

Atmosphere: 5

Food: 5

Service: 5

Judy Giesler

Freddy’s food is delicious and it’s a whole lot like Steak ‘n Shake since most Steak ‘n Shake have closed down. It’s a great place to go and eat the restaurant is like Steak ‘n Shake used to be with maybe cafeteria style tables that you can move around and feed a group if you’d like. Their sandwiches are great and the service is great. It’s a very pleasant place to go for lunch or dinner if you choose.

Food: 5

Service: 5

Somer Thomas

They have great service and great milkshakes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Michael Mckee

Quick, fresh,hot, and

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Allison B.

They always take forever every time I'm here and they also did not get my order correct the last time. They also aren't very nice. I wouldn't normally leave a review about these things separately if they didn't happen multiple times with multiple issues since the food is good. Customer service isn't good, food is usually fine tho. Very slow. Also, to mention that the past 2 times I've been, it was at like 3pm, so you wouldn't think it would be slow at all.

Joshua

Burgers were decent. Onion rings were good. Fries were forgettable. Concretes were soupy -- more like milkshakes -- and very disappointing.

Atmosphere: 4

Food: 3

Service: 4

Merle Walker

Always good food. Quick service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Oreo, French Fries

Joyce Skaggs

Customer service needs attention. Stop rushing me to place my order. Stop asking me, is that it?, after each item I order. Let me finish looking to see if I want to order anything else. Napkins? Utensils? Condiments? Thank you? None of these. If the food didn't taste good, I wouldn't come here.

Atmosphere: 1

Food: 4

Service: 1

Recommended dishes: Cheeseburger, Cheese Fries, Sandwich

JoJo H.

I showed up at 8 pm on a Friday and the drive thru was closed so I walked in and was told they are not taking orders due to being short staff. As soon as we leave they immediately open the drive thru. At that point didn't even wanna order, worried that the food is just as bad as their service. Creve Couer location is much better!

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Freddy's Frozen Custard & Steakburgers

947 NW Plz Dr, St Ann, MO 63074
(314) 279-7729