Popeyes Louisiana Kitchen

9854 Halls Ferry Road, St. Louis
(314) 869-9424

Recent Reviews

Philandis Hayes

This was the worst popeyes I've ever been to. It needs to be shut down and totally restaffed. Almost an hour in the drive thru and never had my order taken. I sat at the speaker to order for about 25 minutes after waiting a half hour to get to the speaker.I will never return

Atmosphere: 1

Service: 1

Phil Hayes

Waited in drive thru for 30 minutes just to get to the speaker. Get to the speaker and waited 5 minutes to be told be told “ give me a minute” by whoever was working the drive thru. Waited another 20 minutes with no response while cars consistently pulled out the drive thru for waiting too long.The young lady working the drive thru should be fired. This Popeyes is horrible. This is Tuesday March 26th 2024 at 3:25 pm. I wrote this whole review while still sitting waiting on my order

Service: 1

Robert Cashdollar

There was only one lady here who was nice. The food took forever to get done, they were out of everything except for the chicken sandwiches. The manager was doing nothing but complaining about being there for four hours rather than motivating their team and creating better morale for the employees.

Denise Taylor

Still good deep battered fried chicken!!!

Atmosphere: 2

Food: 5

Service: 3

Deishonae Davis

Order a 12 piece they gave me a 6

Atmosphere: 1

Food: 1

Service: 1

Ms. Penn

They need to close this Popeyes it is one of the most nastiest Popeyes I have ever went to one time I came there and got two macaronis they was dry as hell they don't care what they serve you in my opinion shut it down and never open it back up again

Robin Lambert (The Informer)

I placed my order through the app and was in the store AN HOUR before I received my order the way I placed it.The employees were putting what they want in people's bags and saying it's all they have..... TOTALLY UNACCEPTABLEIf I ordered spicy, I should get spicy.I will never go to Hallsferry location again.

Atmosphere: 1

Food: 1

Service: 1

Jamar Morris

Just got off work didnt feel like cooking decided on some popeyes although They never have wings or the flavor wings you're asking for ,now they're handing the complete wrong order out. I paid & ask for 2 spicy breast meal & they handed me a 3 piece dark 2legs & a thigh....CUSTOMER service here is HORRIBLE !!! So I'm back in drive thru lane trying to get what i ordered. Oh I had to ask for my receipt and I'm glad I did..Update the young lady just hung out to breast in a bag through drive-thru window and says 2 breast, 2 breast & closes the window. No I'm sorry for the inconvenience or nothing.. SMH

Food: 1

Service: 1

Charlene Stovall

Got home and the red beans and rice was spoiled. It smelled rancid as soon as I took the lid off. Got jalapeños with no liquid in the cup, they were dried out. So disappointed!!

Atmosphere: 1

Food: 1

Service: 1

Carlos Johnson

The young lady’s have no respect for anyone !! I can’t see why the store look so dirty on the outside and the inside. The young lady told me 20 minute wait on chicken I said ok , she said you going to wait 20 minutes for some chicken, I’m like yes I am do you not want me to wait because I don’t want any problems with this food . The food is for an 81 year old person and I would not want anything wrong with his food and I asked her did she add on the two extra breast she yelled out all you can ant me to charge you for that all ok $53.83. I’m like ok I work baby and this is not my food. So the young lady slammed the glass and went on to making orders. So when she came back I asked for a refund I don’t have time for this just give me the money back. I’ll go somewhere else. She got mad and stated we don’t do refunds and I’m like what did you say I don’t want any problems this is getting out of hand please give me the money. She first gave me a have of receipt and I’m like no ma’am I can’t understand known of this can I get a full receipt please. So she took 7 more minutes from the time she gave me my first receipt when I made the order at 3:49 to have to wait when all she had to do is repint the receipt and I could have been in my way. It’s sad you just can’t got to get food and go home without an altercation at the fast food ? restaurant

Atmosphere: 1

Food: 1

Service: 1

JODY SoBrazy (Jojo 2much)

Place sucks nasty n

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Red Beans and Rice

Marquise Whitlock

The worker was sitting on the counter,this place looks like a shack..super ghetto..this location needs a change in managementParking: The drive thru line will block your car if you parkOn there lot

Atmosphere: 2

Food: 2

Service: 3

Andrew Brown

I hate dis mf establishment these MF gave me and entire wrong order no drink no sauce on my wings and some mashed potatoes I didn't ask for I hate dis

Atmosphere: 1

Food: 1

Service: 1

BaccaSZN

DisgustingNever coming here

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wings, Spicy Chicken Sandwich, Mashed Potatoes

Crystal Morris

Ordered chicken tenders was told it would be a 7 minute wait. Ended up being 30 minute wait for my sandwich. Not

Atmosphere: 1

Food: 2

Service: 1

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