Be sure to check your drive through orders. The only option they give you when they short your order is for you to come back for the food you’ve already paid for. Not acceptable!
Atmosphere: 3
Food: 4
Service: 1
Paul Johnson
Always great service. French dip and crispy fish in season are
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, French Dip, Reuben
Jason Stiff
Very good food and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Microfilm Creations
Very disappointed in the poor service that I received when going through the drive-through at this particular Arby's. I asked for a toasted bun on my French dip sandwich. They made it a big deal and said it already came toasted and then they purposely sent it out not toasted and the meat was raw. I asked for fresh extra crispy fries and they told me they can only cook fries one way and they will not redo them for me. It took about 25 minutes to get my food, and the person who is taking my order was very impatient and did not want to listen to my order and was very rude. I go to Arby's all over two different states and I never have an issue with either of my requests and for some reason it was a big deal for this particular location. Not only was the neat raw but the sandwich was so cold that the cheese wouldn't even melt.. Unacceptable when im paying $15 for a sandwich and fries.
Atmosphere: 1
Food: 1
Service: 1
Lexi Goble
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Kathy Dabner
The chicken tenders must have been under the warmer since lunch. They are dried out and cold. I have good teeth and all 3 pieces were difficult to bite. Didn’t get to eat any of it. The only good thing was the chocolate shake. For a 3 piece chicken meal it was over $10 of wasted money. The person at the window was friendly. All in all a bad end to a bad day.
Atmosphere: 2
Food: 1
Service: 5
Krista Fuquay
For the first time I'm disappointed with an Arby's location. My order was completely wrong, mozzarella sticks instead of jalapeño bites didn't get a milkshake and my sandwich is cold ? the cashier wasnt pleasent and didn't say anything to me besides my total. I'm just tired and hungry....and now I'm going to go somewhere else to hopefully get some food that I want to eat. I hate leaving negative comments, but cmon guys, is customer service really that dead?
Food: 2
Service: 2
Jon Ueberroth
It was quick and the fries were warm and the people were pleasant. What more could you want? It's fast food.
Atmosphere: 5
Food: 4
Service: 5
Mikel Wolf
I've always loved the food here, and this new Philly cheese isn't any different. Delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Prime Rib Cheese Steak
Susan Boeck
Expensive for the amount of food we got. Also....no catsup!!! We even told the cashier that they were out. Never got filled while we were
Establishment is understaffed and poorly trained. My food was cold but it was obvious there weren't enough employees and they were new. They were trying. Wont go back until the owner hires more people.
Atmosphere: 1
Food: 1
Service: 1
Clayton Quinnell
Clean store. Professional employees. Food was prepared well and tasted good. A definitely better place to eat in Billings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Corinne Taylor
Good food, always seems to be made fresh. Have never gotten anything lukewarm or cold. Food is good for fast food
Atmosphere: 5
Food: 5
Service: 5
Yvonne Lyon
When did sliders jump to $2.49? For teeny tiny sliders? Won't be back.
Atmosphere: 4
Food: 1
Service: 4
Cassandra Hanson
Really great food. The real highlight is the wonderful, professional employees. You don't see this level of commitment in fast food very often.
Be sure to check your drive through orders. The only option they give you when they short your order is for you to come back for the food you’ve already paid for. Not acceptable!
Atmosphere: 3
Food: 4
Service: 1
Always great service. French dip and crispy fish in season are
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, French Dip, Reuben
Very good food and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Very disappointed in the poor service that I received when going through the drive-through at this particular Arby's. I asked for a toasted bun on my French dip sandwich. They made it a big deal and said it already came toasted and then they purposely sent it out not toasted and the meat was raw. I asked for fresh extra crispy fries and they told me they can only cook fries one way and they will not redo them for me. It took about 25 minutes to get my food, and the person who is taking my order was very impatient and did not want to listen to my order and was very rude. I go to Arby's all over two different states and I never have an issue with either of my requests and for some reason it was a big deal for this particular location. Not only was the neat raw but the sandwich was so cold that the cheese wouldn't even melt.. Unacceptable when im paying $15 for a sandwich and fries.
Atmosphere: 1
Food: 1
Service: 1
Delicious!
Atmosphere: 5
Food: 5
Service: 5
The chicken tenders must have been under the warmer since lunch. They are dried out and cold. I have good teeth and all 3 pieces were difficult to bite. Didn’t get to eat any of it. The only good thing was the chocolate shake. For a 3 piece chicken meal it was over $10 of wasted money. The person at the window was friendly. All in all a bad end to a bad day.
Atmosphere: 2
Food: 1
Service: 5
For the first time I'm disappointed with an Arby's location. My order was completely wrong, mozzarella sticks instead of jalapeño bites didn't get a milkshake and my sandwich is cold ? the cashier wasnt pleasent and didn't say anything to me besides my total. I'm just tired and hungry....and now I'm going to go somewhere else to hopefully get some food that I want to eat. I hate leaving negative comments, but cmon guys, is customer service really that dead?
Food: 2
Service: 2
It was quick and the fries were warm and the people were pleasant. What more could you want? It's fast food.
Atmosphere: 5
Food: 4
Service: 5
I've always loved the food here, and this new Philly cheese isn't any different. Delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Prime Rib Cheese Steak
Expensive for the amount of food we got. Also....no catsup!!! We even told the cashier that they were out. Never got filled while we were
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Establishment is understaffed and poorly trained. My food was cold but it was obvious there weren't enough employees and they were new. They were trying. Wont go back until the owner hires more people.
Atmosphere: 1
Food: 1
Service: 1
Clean store. Professional employees. Food was prepared well and tasted good. A definitely better place to eat in Billings.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Good food, always seems to be made fresh. Have never gotten anything lukewarm or cold. Food is good for fast food
Atmosphere: 5
Food: 5
Service: 5
When did sliders jump to $2.49? For teeny tiny sliders? Won't be back.
Atmosphere: 4
Food: 1
Service: 4
Really great food. The real highlight is the wonderful, professional employees. You don't see this level of commitment in fast food very often.