Trying to get the manager on the phone but finding it difficult, the grand Dairy Queen has my child’s wallet and pay check but won’t return my phone calls
Kim C. Ostermyer
Overall good food and atmosphere.Service note: they have a gentleman employed at the front who is rude and is fake nice to people. I saw him be rude to a delivery driver because he asked the driver which order they were there to pick up but didn't wait for the answer and started talking to the driver next to them. He then got mad when the driver raised his voice when he asked the second time, claiming he didn't hear. He proceeded to be rude to the driver telling him he didn't mean to made him mad. The driver wasn't mad and ried explaining but the employee refused to listen rudely filled out a card for a free blizzard card for the stunned driver.Not paying attention to any customer is ridiculous. My kids saw this happen and I had to explain to them the behavior. On top of this yhe employee started talking to the other driver about how he was raised to be nice and that apparently some people aren't raised that way (basically talking about the other driver.) I was appalled that someone working the front counter is such a jerk!!I won't be going to store in Grand if that is who that have taking care of customers.
Atmosphere: 4
Food: 5
Service: 1
Barbara Sharp
Yesterday we went in for lunch after a day at the hospital. It was a crazy day. We were treated by a very nice older man. He was soo sweet and kind. He made sure everyone got what they wanted even thought the stress level was high. Coudos to you I wish you well and the best of luck on your journey called life. Thanks for the Be the light bracelet, I were it with pride.
Atmosphere: 5
Food: 5
Service: 5
Fake Name
Everyone here works fast and friendly, which is always greatly
Food: 4
Service: 5
Recommended dishes: Chicken Strip Basket
Jacob Adams
Pretty nice place service is not the fastest but great customer service and they bring the food to your table big bonus for FAN food come here often and will
I ordered a new York cheese cake blizzard thru drive thru then I called them when I was in line I asked if I can add something, she made it sounf like it's going to codt yiu mire im like well hello. Like I couldn't afford to pay for it and like they didn't have time . I had to wait 10 to 15 mins they had the time and I could afford it. I kept yelling when I was at the window one worker seen me but acted like she didn't see me. Very rude and unprofessional. I'm really upset.
Service: 1
Ted Forrest
Only rolled by real quick for a slushy thing. I forget what their's is named, but by far my favorite over any 7-11, BK, or gas station knock off. Take my advise, drive through for speed and convenience. Enjoy ice cold goodness!
We had a variety of dinners and all were good hot and cooked completely. All meals reported as good to ? great! Thank you DQ for a great meal and a great time.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Oreo Blizzard Treat, Crispy Chicken Sandwich, Chili Cheese Dog, ½ lb Cheese Grillburger, Bacon Two Cheese Deluxe Signature Stackburger, Chicken Strip Basket 4pc
Rob Burden
I think its ironic, that the ice cream shop, is now beating the brakes off McDonalds, Burger King and Wendy's with their double cheeseburgers. Better beef, thicker beef and theyre on sale 2 for $7. Keep up the great work DQ!!!
Atmosphere: 5
Food: 5
Service: 5
Ayana M.
Literally the worst DQ in town. Every single time I order through them they always mess up my order. They don't know how to make the blizzards right .
Ordered my food online and unlike most places that screw up your order mine was ready on time and accurate, Also very tasty, Good Job DQ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
autumn rain
no ice cream cookie anymore? u guys SUCK! heart broken. now i have no little treat :(i actually like chicken strips from here im just really sad.Dietary restrictions: i am lactose intolerant but really wanted the ice cream and warm cookie thing and now im fuking sad
Atmosphere: 1
Food: 1
Service: 1
Tawnie
This place is often very busy and the staff are always amazing!
Atmosphere: 5
Food: 5
Service: 5
Vegas
Meh... Chicken wasn't as good as I was hoping, but I guess when your bread and butter is the ice cream, you shouldn't expect too much. The staff there is quick, friendly and have a professional work ethic, so that's a plus. Just don't expect too much from their food.
Atmosphere: 3
Food: 3
Service: 4
Linda Ann Long
Love their chicken strips, onion rings, and ice cream! We are repeat customers. Always friendly service!
Trying to get the manager on the phone but finding it difficult, the grand Dairy Queen has my child’s wallet and pay check but won’t return my phone calls
Overall good food and atmosphere.Service note: they have a gentleman employed at the front who is rude and is fake nice to people. I saw him be rude to a delivery driver because he asked the driver which order they were there to pick up but didn't wait for the answer and started talking to the driver next to them. He then got mad when the driver raised his voice when he asked the second time, claiming he didn't hear. He proceeded to be rude to the driver telling him he didn't mean to made him mad. The driver wasn't mad and ried explaining but the employee refused to listen rudely filled out a card for a free blizzard card for the stunned driver.Not paying attention to any customer is ridiculous. My kids saw this happen and I had to explain to them the behavior. On top of this yhe employee started talking to the other driver about how he was raised to be nice and that apparently some people aren't raised that way (basically talking about the other driver.) I was appalled that someone working the front counter is such a jerk!!I won't be going to store in Grand if that is who that have taking care of customers.
Atmosphere: 4
Food: 5
Service: 1
Yesterday we went in for lunch after a day at the hospital. It was a crazy day. We were treated by a very nice older man. He was soo sweet and kind. He made sure everyone got what they wanted even thought the stress level was high. Coudos to you I wish you well and the best of luck on your journey called life. Thanks for the Be the light bracelet, I were it with pride.
Atmosphere: 5
Food: 5
Service: 5
Everyone here works fast and friendly, which is always greatly
Food: 4
Service: 5
Recommended dishes: Chicken Strip Basket
Pretty nice place service is not the fastest but great customer service and they bring the food to your table big bonus for FAN food come here often and will
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Chicken Strip Basket, Oreo Blizzard Treat, Onion Rings, Banana Split, Choco Dipped Strawberry Blizzard Treat, Caramel Fudge Cheesecake Blizzard Treat, Flamethrower Signature Stackburger, Cotton Candy Blizzard Treat
I ordered a new York cheese cake blizzard thru drive thru then I called them when I was in line I asked if I can add something, she made it sounf like it's going to codt yiu mire im like well hello. Like I couldn't afford to pay for it and like they didn't have time . I had to wait 10 to 15 mins they had the time and I could afford it. I kept yelling when I was at the window one worker seen me but acted like she didn't see me. Very rude and unprofessional. I'm really upset.
Service: 1
Only rolled by real quick for a slushy thing. I forget what their's is named, but by far my favorite over any 7-11, BK, or gas station knock off. Take my advise, drive through for speed and convenience. Enjoy ice cold goodness!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oreo Blizzard Treat, Turtle Pecan Cluster Blizzard Treat, Very Cherry Chip Blizzard Treat
We had a variety of dinners and all were good hot and cooked completely. All meals reported as good to ? great! Thank you DQ for a great meal and a great time.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Oreo Blizzard Treat, Crispy Chicken Sandwich, Chili Cheese Dog, ½ lb Cheese Grillburger, Bacon Two Cheese Deluxe Signature Stackburger, Chicken Strip Basket 4pc
I think its ironic, that the ice cream shop, is now beating the brakes off McDonalds, Burger King and Wendy's with their double cheeseburgers. Better beef, thicker beef and theyre on sale 2 for $7. Keep up the great work DQ!!!
Atmosphere: 5
Food: 5
Service: 5
Literally the worst DQ in town. Every single time I order through them they always mess up my order. They don't know how to make the blizzards right .
Restaurantji Recommends
Ordered my food online and unlike most places that screw up your order mine was ready on time and accurate, Also very tasty, Good Job DQ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
no ice cream cookie anymore? u guys SUCK! heart broken. now i have no little treat :(i actually like chicken strips from here im just really sad.Dietary restrictions: i am lactose intolerant but really wanted the ice cream and warm cookie thing and now im fuking sad
Atmosphere: 1
Food: 1
Service: 1
This place is often very busy and the staff are always amazing!
Atmosphere: 5
Food: 5
Service: 5
Meh... Chicken wasn't as good as I was hoping, but I guess when your bread and butter is the ice cream, you shouldn't expect too much. The staff there is quick, friendly and have a professional work ethic, so that's a plus. Just don't expect too much from their food.
Atmosphere: 3
Food: 3
Service: 4
Love their chicken strips, onion rings, and ice cream! We are repeat customers. Always friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Basket, Onion Rings