Jimmy John's

122 N Broadway, Billings
(406) 281-8282

Recent Reviews

Danny perea

I ordered the beach club no cucumber and got bread cheese and meat. Called and told about error. And was given the manager to be told to look at the sandwich to check if I was not seeing what was supposed to get. I told him i wanted what I ordered and he said if u r having a bad day he needs to get the sandwich back to prove me wrong. I will never order from this place ever. Thank uanager

Food: 1

Service: 1

Donald Peterson

Fast n polite that's why Jimmy John's

Atmosphere: 5

Food: 5

Service: 5

Justin Hale

Well didn't have high hopes when i went in and it smelled like a cats litter box. I mean it stank, but against my better judgement we ordered since i was in the area and wanted a sandwich. Then when we made it home we realized that the sandwiches we requested and paid for must have been just a suggestion and they made what they wanted. 1 of the sandwiches was a giant Vito NO TOMATOES!! Thats what I ordered. What I got was a giant lettuce, cucumber, tomato sandwich with so little meat we had to remove the tomatos and half the lettuce to see that it was turkey. I am not kidding. There were tomatoes stacked on top of tomatoes then they added extra tomatoes just for added ??.By the time we picked all the tomatoes off you could taste tomato juice mixed with lettuce, mayo and bread. That's all.Needless to say I will never go back to that one again.

Atmosphere: 1

Food: 1

Service: 1

Jered Wayne

Parking in this area is horrible.

Atmosphere: 2

Food: 4

Service: 2

Kyler Stephens

Everytime I order my sandwich there’s less and less bacon on it..Started with 3 strips, down to two, now I have to dig to find the one.. pick up your game or train your staff better.

Food: 1

Service: 1

Gothic Doomsday Cult

Footlong cost $18

Atmosphere: 2

Food: 3

Service: 4

vernon songer

Friendly staff and quick

Atmosphere: 5

Food: 5

Service: 5

Tina Noel

I work at a fast food restaurant that I've been at 13 years and at least once to twice a week my entire crew order sandwiches from Jimmy John's to have delivered like six sandwiches. The one was wrong. The driver took it back, came back. I opened it up and it was still wrong but we didn't keep it. We didn't ask our food replaced. We didn't ask her no money. It's whatever you get a sandwich last night and was super soggy so I just called and let him know I didn't want no money back. So today we called because all seven of the employees here wanted Jimmy John's and they told us they are not delivering to our business. No more that they're not going to give their service to our business, which means no one that's here while they're at work. Can order food from them. Pretty much blacklisted us and when I call them talk to him. Complaints of things are wrong. I work and fast food. I know people with orders get messed up. We fix it and just move on but to refuse to send an order to a business. Because of that he's crazy. So then we have to have somebody else order it, pay for it and have someone pick it up so we could eat and we get it. And the one sandwiches we're not complaining. I'm saying is you know everybody makes mistakes. Sometimes sandwiches are screwed up. Sometimes our food screwed up but if no excuse to be treated the way we got treated by the company by the business, no reason at all that they can't no longer you know. Send food to this address which is a business. I understand. It's really crazy cuz that's about $140 a week. I tried to talk to a manager and he said it was a manager and then put me in hold. Talk to another manager he's like. Yeah, we're just had too many complaints about our sandwiches not being Iright so we're just decided not to sell to that business. I have never heard about that in my entire life. Once again. Everybody makes a steak. Everyone messes up in order from time to time. Nobody asked for a refund. No one asked me if that food replaced. They were just letting them know hey this was missing or this was missing. Like tonight we're missing tomatoes. What are we complaining no I would like to be contacted by the general manager or the corporate office

Food: 2

Service: 1

Greg R

First things first, the manager at this location, Stacy, is absolutely top notch. I have been to this location many times and have never been let down. Today, I called with a concern, that Stacy dealt with, with Grace, and made my problem go away within moments after dialing. Of course Jimmy John's is great, but if you want to go to one of the best Jimmy John's with good management and good employees, this is the one you want to go to.

Atmosphere: 5

Food: 5

Service: 5

Amiia Coffey

I had a horrible experience when I ordered my food and did NOT get what I had purchased and they added an item and then the manager Lucas was not at all customer service oriented, and actually walked away from me mid sentence while a very new young employee watched. I am appalled! The one sandwich was supposed to have NO avacado and was supposed to be an in-which- and it was not!Dietary restrictions: I asked for an un-with! It was not- I also asked for no avacado and it had that on it

Atmosphere: 1

Food: 1

Service: 1

D. Tail

Still can't believe they don't put pickles on their sandwiches. Seriously. Who doesn't enjoy a good crunch on their sandwich?! Suite your own. But then charge. Tedious.

Atmosphere: 4

Food: 3

Service: 4

Michelle Mireles

I just ordered food from this place I did a delivery. The guy that dropped off my order was just so rude. I love this place and the food is good but the guy was plain rude. I didn’t even know his name

Atmosphere: 1

Food: 5

Service: 1

Rose Martinez

It's pretty lit, I go there a lot and have never had a problem.

Jackson Hewitt Grand

Great food Awesome delivery drivers.

Atmosphere: 5

Food: 5

Service: 5

Jones O.

I usually do carry out orders, but at this location it's always ready before its estimated to be. Great food, quick service and usually a very quiet store.

Atmosphere: 4

Food: 5

Service: 4

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