Dunkin'
$ • Coffee Shops, Donuts
Hours:
1490 NC-24 87 Unit 1, Cameron
(910) 984-2026
Customers' Favorites
Dunkin' Donuts Reviews
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Hours
Monday | 5AM - 10PM |
Tuesday | 5AM - 10PM |
Wednesday | 5AM - 10PM |
Thursday | 5AM - 10PM |
Friday | 5AM - 10PM |
Saturday | 5AM - 10PM |
Sunday | 5AM - 10PM |
Almost every time I go my order, whether it be food or coffee, is made incorrectly. The food is either cold, burnt or taste like it’s been sitting for days. The most common thing I ask for liquid sugar in my iced coffee and I get regular sugar. When I either circle back through the drive thru or go in to have it remade, I never get an apology and it’s almost always made incorrectly again. Then I get looks like I’m the problem or have done something wrong. A vanilla bean iced coffee with extra cream and liquid sugar. It’s not a difficult order. So I’m not understanding why it’s CONSTANTLY being made wrong. Today I ordered my coffee in the drive thru and it was wrong so I went inside to have it remade. It again, was made wrong. But I stupidly didn’t taste it until I had already drove off (because it looked right - no sugar piled up in the bottom) tried calling multiple times with no answer. A little more annoyed today than I normally would be because I paid it forward for the car behind me and didn’t even get what I came for. My coffee was $2.77 and the car behind me was $8 and some change. So around $11-$12 of my money I work hard for .. gone .. just for them to mess my order up twice in one day. But it’s typical of this location and this was my last time giving them “another try” because after 3+ years of spending my money there with mistake after mistake and the staff never being polite or apologetic I’m done giving them my money. Also I’m not one to leave reviews no matter how bad my experience is any where. Truth be told this is my first review EVER and I hate that it has to be a negative one. I’m hoping they have happy customers but unfortunately I’m not one of them. I understand mistakes happen, that’s just the way life goes .. but when it’s every single time I go .. clearly there’s a problem.