Panera Bread

1485 Concord Pkwy N, Concord
(704) 785-8008

Recent Reviews

Lisa Sullivan

The food is great! But the lady in the drive through was rude. She told me next I need to sit at the speak by the menu and wait till someone says something to me. Then rolls her eyes and walks off.

Atmosphere: 1

Food: 4

Service: 1

Erika Goldston

Drive thru is no longer in use due to staff shortage. This turns out to be nightly.

Atmosphere: 1

Food: 4

Service: 4

Eli Taft

Their Wi-Fi has not been working for months now. Today they told me again they were are working on it. Just know if you need to work remotely you should pick somewhere else.

Atmosphere: 1

Food: 5

Service: 5

Rob Smith

They've cancelled the app or something. Now it takes forever to order and get food. Do better Panera.

Atmosphere: 1

Food: 5

Service: 2

Dexter Hill

Ordered on the app. Disappointed it was not on the pickup shelf when I arrived. I had to wait 12 minutes after it was supposed to be ready. At least food quality was worth the wait.

Atmosphere: 5

Food: 5

Service: 3

Joy Switalski

No one was putting the pile of mobile orders out. No one bothered to acknowledge those of us waiting. Lettuce and cilantro was wilted in my salad. Panera asked for a review of my experience but didn't bother to reach back out or acknowledge that I was unhappy.

Food: 3

Service: 3

Kalit Atl

I didn't have any food at this location, just drinks, but the coffee was great and the person (young lady) behind the counter was friendly and provided great customer care. The only thing I was sad about is they didn't have the cinnamon crunch

Atmosphere: 5

Food: 4

Service: 5

Lisa Barringer

Everything I've gotten here was awesome! Staff is friendly and helpful. Would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Holly Tagg-Schilkowski

Said food was ready to be picked up, but it was not ready. They were still preparing it. Real time pick up times would help.

Atmosphere: 4

Food: 4

Service: 4

Tommy Taylor

I recently joined the Sip Club and have used it at several locations and in different states. I am impressed with the friendliness and customer service I have received at each one. The flavor of almost all the drinks have been amazing as well as the food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Panera Cookie Varieties, Panera Bagel Variety, Panera Broccoli Cheddar Bread Bowl, Blueberry Muffin

Mahmoud “Moody” Ahmed

Quiet place for breakfast. A lot of choices I recommend eggs and chicken sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Flyer491922

I wish I could give zero stars. Placed an online order at 2 pm Monday. Tuesday I arrived to pick it up at 7:30 am and the staff says they have nothing to fulfill my order. You do not have pastries? You do not have cookies? You do not have sandwiches? Isn't this what you sell!?! Awful, will never ever go back.

karl bruss

I'm sorry, but it is too expensive for two containers of soup and fixings it was over 50 bucks. Crazy.

Atmosphere: 4

Food: 3

Service: 5

J team

Placed order at Kiosk like I always do. Waited in lobby per usual. They made some of my order sat it in "rapid pick up" section and didn't say a word. I went over after seeing others headed that way only to wait Additional time bc they didn't make the coffee. Made me late for work:( total of 38 minutes for 2 dozen and a box of coffee isn't acceptable.

Atmosphere: 3

Food: 5

Service: 2

Kenneth Rehme

We prefer Panera Bread when meeting with friends for good hot beverages and tasty meals.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bistro French Onion Soup

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