My family got tender meals to go. Once we got home noticed that they did not add coleslaw to our meals, half the tenders were about the size of a thumb, and there was no Zax sauce. I normally don't leave reviews, but I was very disappointed
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Fried Chicken
Jay Day (Igknitenow)
My first time and my last, Order 2 large fries I was like a small l put them together to make a large, thanks but no thanks I'll stay away. Ok update so I just went online because you just asked me too no problem but it's telling me to enter the code on my receipt, I never got 1 from this location so that's out the window I tried to help ?✌
Atmosphere: 3
Food: 1
Service: 1
RuthAnn Barker
Ordered the advertised Zaxby Zalad for takeout Sunday after church. Worst salad ever. Wilted lettuce. Soggy overcooked egg roll. Overcooked dry chicken crumbles.
Atmosphere: 3
Food: 2
Service: 2
Gabriel Madrid
Today I'm here 30minutes the people working too much talking not service me,sorry never came back
Atmosphere: 1
Food: 1
Service: 1
Alexis McCarty
Chicken has a inquired taste for me.Parking: It's ok
Atmosphere: 3
Food: 3
Service: 3
Marita Feliciano
The service was excellent and the staff was very friendly. Jackie helped me and she is a lovely girl.Success ?
Atmosphere: 5
Food: 5
Service: 5
Jordan Garland
Seafood in my wings and things !!!So I come to this Zaxbys with my family and I get wings and things I get home and start my food and I see that there is a piece of shrimp in my chicken, I’m highly allergic to seafood so my wife called , they told us to come back and they could fix it for us. so we came back immediately. after waiting roughly 15 to 20 minutes the manager finally came to talk to me and I said that there’s a shrimp in my chicken and she goes okay you can’t get a refund cause we make our seafood and chicken in the same basket and the same grease so I asked her what are we gonna do about this today and she says nothing cause she stated she already told her general manager about it so I get no refund and almost a near death experience, after eating the chicken , my throat immediately started to swell, which is then when I saw the shrimp. Mrs T or Mrs toyna says “what ever “ after i told her throw it away because I can’t eat it. I told her I had no attitude so she shouldn’t give me one and she proceeds to try to argue, I also stated you should let your customers at the drive through know that you’re making your seafood and chicken in the same baskets and grease , which is completely unsafe . I told her she knows better she took a serv safe, she’s a manager , and she knows that’s wrong. The allergen statement states that the shrimp and chicken are cooked in the same grease, not the same basket. Then they proceeded to toss the shrimp and chicken in the buffalo sauce, and proceeded to serve it . so I recommend not eating here if you are severely allergic to seafood also not to mention the employees were enjoying themselves thinking it was funny. Not the experience I was expecting, and definitely not a good one for $25 worth of food that almost killed me and we couldn’t eat.
Atmosphere: 1
Food: 1
Service: 1
Matthew Dang
Did a mobile order for curbside pickup. Confirmed, "I'm Here," through app, 19 minutes went by when I glanced at the clock. I walked inside and the Hispanic gentleman at the register was too busy playing on his personal mobile phone. No greeting, no apologies, no smile, nothing. As if I am inconveniencing him for the job he's supposed to be doing. Food is cold, time is wasted, completely wasted mine and my colleagues lunch hour.
Atmosphere: 1
Food: 1
Service: 1
Carol Hill
Lamar & Imani
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal, Grilled Chicken, Traditional Wings, Kickin Chicken Sandwich
Myrandalynn Body
Everytime I have been here I have had food missing or wrong. And when I go back to get it corrected I receive attitude. This is unprofessional and will not be returning
I eat at Zaxbys often and tonight was a horrible experience. I was being rushed while taking my order just for them to ask what were my drinks after I already told them. They forgot the dipping sauce, all the workers were talking over each other. The black lady with the mask on had an attitude, and being loud saying “take this order I’m ready to go”. They were so unprofessional I probably won’t go back to this location. Food was not good, fries had no season, and chicken was hard.
Atmosphere: 1
Food: 2
Service: 1
Kae S
Good not as good as it once was. You can tell the employees are there for the check.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Traditional Wings
EUGENE SMITH, JR
Food was extremely fresh, rekindled my love with
Atmosphere: 3
Food: 5
Service: 3
Alma Rodriguez
Food was fresh and well seasoned. Great flavor. But they forgot to put utensils for my to go order.
Food: 5
Service: 4
Devante Goodman
I love Zaxby fries. Enough said. Ohh don’t forget the Hot Honey Mustard Sauce. ?
My family got tender meals to go. Once we got home noticed that they did not add coleslaw to our meals, half the tenders were about the size of a thumb, and there was no Zax sauce. I normally don't leave reviews, but I was very disappointed
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Fried Chicken
My first time and my last, Order 2 large fries I was like a small l put them together to make a large, thanks but no thanks I'll stay away. Ok update so I just went online because you just asked me too no problem but it's telling me to enter the code on my receipt, I never got 1 from this location so that's out the window I tried to help ?✌
Atmosphere: 3
Food: 1
Service: 1
Ordered the advertised Zaxby Zalad for takeout Sunday after church. Worst salad ever. Wilted lettuce. Soggy overcooked egg roll. Overcooked dry chicken crumbles.
Atmosphere: 3
Food: 2
Service: 2
Today I'm here 30minutes the people working too much talking not service me,sorry never came back
Atmosphere: 1
Food: 1
Service: 1
Chicken has a inquired taste for me.Parking: It's ok
Atmosphere: 3
Food: 3
Service: 3
The service was excellent and the staff was very friendly. Jackie helped me and she is a lovely girl.Success ?
Atmosphere: 5
Food: 5
Service: 5
Seafood in my wings and things !!!So I come to this Zaxbys with my family and I get wings and things I get home and start my food and I see that there is a piece of shrimp in my chicken, I’m highly allergic to seafood so my wife called , they told us to come back and they could fix it for us. so we came back immediately. after waiting roughly 15 to 20 minutes the manager finally came to talk to me and I said that there’s a shrimp in my chicken and she goes okay you can’t get a refund cause we make our seafood and chicken in the same basket and the same grease so I asked her what are we gonna do about this today and she says nothing cause she stated she already told her general manager about it so I get no refund and almost a near death experience, after eating the chicken , my throat immediately started to swell, which is then when I saw the shrimp. Mrs T or Mrs toyna says “what ever “ after i told her throw it away because I can’t eat it. I told her I had no attitude so she shouldn’t give me one and she proceeds to try to argue, I also stated you should let your customers at the drive through know that you’re making your seafood and chicken in the same baskets and grease , which is completely unsafe . I told her she knows better she took a serv safe, she’s a manager , and she knows that’s wrong. The allergen statement states that the shrimp and chicken are cooked in the same grease, not the same basket. Then they proceeded to toss the shrimp and chicken in the buffalo sauce, and proceeded to serve it . so I recommend not eating here if you are severely allergic to seafood also not to mention the employees were enjoying themselves thinking it was funny. Not the experience I was expecting, and definitely not a good one for $25 worth of food that almost killed me and we couldn’t eat.
Atmosphere: 1
Food: 1
Service: 1
Did a mobile order for curbside pickup. Confirmed, "I'm Here," through app, 19 minutes went by when I glanced at the clock. I walked inside and the Hispanic gentleman at the register was too busy playing on his personal mobile phone. No greeting, no apologies, no smile, nothing. As if I am inconveniencing him for the job he's supposed to be doing. Food is cold, time is wasted, completely wasted mine and my colleagues lunch hour.
Atmosphere: 1
Food: 1
Service: 1
Lamar & Imani
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Zax Snak Meal, Grilled Chicken, Traditional Wings, Kickin Chicken Sandwich
Everytime I have been here I have had food missing or wrong. And when I go back to get it corrected I receive attitude. This is unprofessional and will not be returning
Restaurantji Recommends
I eat at Zaxbys often and tonight was a horrible experience. I was being rushed while taking my order just for them to ask what were my drinks after I already told them. They forgot the dipping sauce, all the workers were talking over each other. The black lady with the mask on had an attitude, and being loud saying “take this order I’m ready to go”. They were so unprofessional I probably won’t go back to this location. Food was not good, fries had no season, and chicken was hard.
Atmosphere: 1
Food: 2
Service: 1
Good not as good as it once was. You can tell the employees are there for the check.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Traditional Wings
Food was extremely fresh, rekindled my love with
Atmosphere: 3
Food: 5
Service: 3
Food was fresh and well seasoned. Great flavor. But they forgot to put utensils for my to go order.
Food: 5
Service: 4
I love Zaxby fries. Enough said. Ohh don’t forget the Hot Honey Mustard Sauce. ?
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Finger Plate