This is a after thought review , last time I ate here , the tuna sandwich had no tuna , or much of anything , today I'm eating at firehouse and there is so much meat I won't be able to eat it all .Jimmy John's needs to step up their game or close , and you need to teach your staff customer service skills they all have a stuck attitude , never eating there again ?.
Atmosphere: 1
Food: 1
Service: 1
Bobby Bittner (Bobalo7)
So Jimmy Jonh's food is excellent. However, if you advertise freaky fast delivery, you need to adhear to that. I've been waiting for an hour for my order. I called and the worker told me my order was out for delivery. I live about 6 minutes from Jimmy John's. I ordered my food so I could have it delivered quick as I left my office to come home for lunch and get my lunch. However, now I'm still waiting and I need to get back to my office. Do you see the problem? An hour to make a sandwic and drive it 6 minutes? I'm not trying to be rude or persnickity, but false advertising is against the law.Do better. I'm disappointed.
Atmosphere: 3
Food: 5
Service: 1
Syncere Williams
I got food poisoning from this place,never coming back.
Atmosphere: 1
Food: 1
Service: 2
Toni Sesta
I ordered delivery and was called and said delivery was not available which was ok I just told them to take off the delivery fee and tip and I would pick up they only took off the tip but left the delivery fee and when I went inside to pick up I told a gentleman I was there to pick up an order he then walked from behind the counter to a table against the window looked at a bag and then walked away without saying anything I stood there for a few seconds before walking over to the bag myself and seeing my name on it and taking my food and leaving definitely not a welcoming place and a down grade to service I have experienced at other locations. I then get back to work to eat my lunch and the bread was so hard I could not bite through it I ended up feeding my sub to the bird’s and ordering door dash this is unacceptable I paid 13 dollars for a sub I could not eat and I would not of left this review if the customer service was good
Atmosphere: 1
Food: 1
Service: 1
Megan Sutter
The food is usually decent and I order from here a lot because it’s one of the few restaurants that does their own delivery in house and doesn’t outsource to delivery apps and they have a $2 flat rate for delivery which is a lot better than paying $50+ for a $15 meal from an app. I’m fully capable of picking up my own food, but like everyone else, sometimes I’m in situations where delivery would be more convenient. I ordered delivery today and waited over an hour (which is fine, it’s lunch time) only to get a notification that my money had been refunded. I called the store and the guy on the line simply said “we aren’t doing deliveries today.” I’m not upset about that, because I totally get being understaffed, but they had my contact information and no one bothered to take a minute in the hour and a half that I was waiting to call to let me know that they weren’t doing deliveries so that I could, you know, make other arrangements. It’s definitely a first world complaint but it’s annoying and unprofessional and makes me not want to eat from here anymore.
Atmosphere: 1
Food: 3
Service: 1
Charity Jules
I object to negative reviews in general, but sometimes you just need to warn others.In a word, this location is...Unimpressive.There's obviously a managerial or owner/operator issue.They were out of regular BREAD. I was able to get a "mini Jimmy" ... which was fine. Not what I wanted, and the kid taking the order acted like I was the idiot when I didn't understand what he was saying.I'm going to save us both some time and just sum up my experience with I should have walked out when I realized that they had four people working and had no bread with which to make sandwiches.My fault. I won't be back... which is unfortunate because all other locations I have been to have stellar.
Atmosphere: 1
Food: 3
Service: 1
Frank Tomas
Jimmy Jhon’s is Pathetic , when ever mention of a sandwich place is said most don’t even know of it .You get paid minimum wage and get a check every two weeks which basically in todays economy $7.25 a hour really isn’t worth it. So there usually short staffed and cant serve customers in a timely manner. To make it worse no breaks are given or free meals. Haha of course most people are impatient . Maybe they should get a salad instead cause god knows you don’t need this fattening food for you or your family
Atmosphere: 1
Food: 1
Service: 1
Chris DuFresne
Thanks for the open bag of stale chips. And I don't know what happened to "freaky fast", but lately it's more like sluggishly slow. The only reason I go to JJ's is for the fast service. I guess I'll start going somewhere the subs are worth waiting for....
Atmosphere: 2
Food: 3
Service: 2
Jordan Anderson
Placed order in the app and had my husband pick it up 20 minutes later. When he walked in the employees were sitting at the tables on there phones and said they hadn’t started making it yet although the app said the order was in process. When we checked the order it was incorrect and was missing the kickin ranch and a pickle. Details of the order like the sandwich being cut in half, bread being taken out, etc were not done. Staff was rude and very unprofessional.
Terrible service I placed my order an hour before they closed and they tried to act like they didn’t see it and not bring my food do not order here they are lazy they always have excuses worst service I’ve ever encountered and they messed up my order. DO NOT ORDER HERE!!
Atmosphere: 1
Food: 1
Service: 1
SSB Plug
Terrible service I placed my order an hour before they closed and they tried to act like they didn’t see it and not bring my food do not order here they are lazy they always have excuses worst service I’ve ever encountered and they messed up my order. DO NOT ORDER HERE!!
Atmosphere: 1
Food: 1
Service: 1
Kimberly Stovall
They made my sandwich tonight 30 seconds b4 closing and were super nice about it. Thank you so much
Atmosphere: 5
Food: 5
Service: 5
75jrk
Ordered a delivery "leave at door" . App said delivered. Found it an hour later in my mailbox. Wish I didn't tip so good now. F the driver
john
Always amazing food and great atmosphere and very friendly
Vegetarian options: #6 Veggie
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich
This is a after thought review , last time I ate here , the tuna sandwich had no tuna , or much of anything , today I'm eating at firehouse and there is so much meat I won't be able to eat it all .Jimmy John's needs to step up their game or close , and you need to teach your staff customer service skills they all have a stuck attitude , never eating there again ?.
Atmosphere: 1
Food: 1
Service: 1
So Jimmy Jonh's food is excellent. However, if you advertise freaky fast delivery, you need to adhear to that. I've been waiting for an hour for my order. I called and the worker told me my order was out for delivery. I live about 6 minutes from Jimmy John's. I ordered my food so I could have it delivered quick as I left my office to come home for lunch and get my lunch. However, now I'm still waiting and I need to get back to my office. Do you see the problem? An hour to make a sandwic and drive it 6 minutes? I'm not trying to be rude or persnickity, but false advertising is against the law.Do better. I'm disappointed.
Atmosphere: 3
Food: 5
Service: 1
I got food poisoning from this place,never coming back.
Atmosphere: 1
Food: 1
Service: 2
I ordered delivery and was called and said delivery was not available which was ok I just told them to take off the delivery fee and tip and I would pick up they only took off the tip but left the delivery fee and when I went inside to pick up I told a gentleman I was there to pick up an order he then walked from behind the counter to a table against the window looked at a bag and then walked away without saying anything I stood there for a few seconds before walking over to the bag myself and seeing my name on it and taking my food and leaving definitely not a welcoming place and a down grade to service I have experienced at other locations. I then get back to work to eat my lunch and the bread was so hard I could not bite through it I ended up feeding my sub to the bird’s and ordering door dash this is unacceptable I paid 13 dollars for a sub I could not eat and I would not of left this review if the customer service was good
Atmosphere: 1
Food: 1
Service: 1
The food is usually decent and I order from here a lot because it’s one of the few restaurants that does their own delivery in house and doesn’t outsource to delivery apps and they have a $2 flat rate for delivery which is a lot better than paying $50+ for a $15 meal from an app. I’m fully capable of picking up my own food, but like everyone else, sometimes I’m in situations where delivery would be more convenient. I ordered delivery today and waited over an hour (which is fine, it’s lunch time) only to get a notification that my money had been refunded. I called the store and the guy on the line simply said “we aren’t doing deliveries today.” I’m not upset about that, because I totally get being understaffed, but they had my contact information and no one bothered to take a minute in the hour and a half that I was waiting to call to let me know that they weren’t doing deliveries so that I could, you know, make other arrangements. It’s definitely a first world complaint but it’s annoying and unprofessional and makes me not want to eat from here anymore.
Atmosphere: 1
Food: 3
Service: 1
I object to negative reviews in general, but sometimes you just need to warn others.In a word, this location is...Unimpressive.There's obviously a managerial or owner/operator issue.They were out of regular BREAD. I was able to get a "mini Jimmy" ... which was fine. Not what I wanted, and the kid taking the order acted like I was the idiot when I didn't understand what he was saying.I'm going to save us both some time and just sum up my experience with I should have walked out when I realized that they had four people working and had no bread with which to make sandwiches.My fault. I won't be back... which is unfortunate because all other locations I have been to have stellar.
Atmosphere: 1
Food: 3
Service: 1
Jimmy Jhon’s is Pathetic , when ever mention of a sandwich place is said most don’t even know of it .You get paid minimum wage and get a check every two weeks which basically in todays economy $7.25 a hour really isn’t worth it. So there usually short staffed and cant serve customers in a timely manner. To make it worse no breaks are given or free meals. Haha of course most people are impatient . Maybe they should get a salad instead cause god knows you don’t need this fattening food for you or your family
Atmosphere: 1
Food: 1
Service: 1
Thanks for the open bag of stale chips. And I don't know what happened to "freaky fast", but lately it's more like sluggishly slow. The only reason I go to JJ's is for the fast service. I guess I'll start going somewhere the subs are worth waiting for....
Atmosphere: 2
Food: 3
Service: 2
Placed order in the app and had my husband pick it up 20 minutes later. When he walked in the employees were sitting at the tables on there phones and said they hadn’t started making it yet although the app said the order was in process. When we checked the order it was incorrect and was missing the kickin ranch and a pickle. Details of the order like the sandwich being cut in half, bread being taken out, etc were not done. Staff was rude and very unprofessional.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Terrible service I placed my order an hour before they closed and they tried to act like they didn’t see it and not bring my food do not order here they are lazy they always have excuses worst service I’ve ever encountered and they messed up my order. DO NOT ORDER HERE!!
Atmosphere: 1
Food: 1
Service: 1
Terrible service I placed my order an hour before they closed and they tried to act like they didn’t see it and not bring my food do not order here they are lazy they always have excuses worst service I’ve ever encountered and they messed up my order. DO NOT ORDER HERE!!
Atmosphere: 1
Food: 1
Service: 1
They made my sandwich tonight 30 seconds b4 closing and were super nice about it. Thank you so much
Atmosphere: 5
Food: 5
Service: 5
Ordered a delivery "leave at door" . App said delivered. Found it an hour later in my mailbox. Wish I didn't tip so good now. F the driver
Always amazing food and great atmosphere and very friendly
Atmosphere: 5
Food: 5
Service: 5