Panera Bread

802 N Berkeley Blvd, Goldsboro
(919) 988-6447

Recent Reviews

Denise Smith

So grateful that while the facility plans are different, the food and service remain EXCELLENT.

Atmosphere: 5

Food: 5

Service: 5

alwayznay

Drive through attendant very pleasant. Food was hot, no long wait time and my order was correct

Atmosphere: 5

Food: 5

Service: 5

David Blankenbeckler

Food was ok, but not as tasty as it used to be. I had a salad with grilled chicken. Seems like the quality of ingredients has decreased over time.

Atmosphere: 4

Food: 3

Service: 4

Madison Fulghum

Panera bread is always a good place to go. I would highly recommend the chipotle chicken melt. The food is always so good and the staff there are always so sweet.

Food: 4

Service: 5

Kathy Anders

Excellent customer service ?

Kathy White

Great

Atmosphere: 5

Food: 5

Service: 5

James Lucas

Placed an order on Friday 12/22/23 for a bakers dozen of bagels to pickup after church on 12/24/23 @ 11:30 AM. Pulled into the parking lot around 11:20 AM, received a notification that my order was ready. Walked in to the rapid order pickup and no items on the shelf. Walked to the counter where you would normally pickup your items if dining in, girl behind the counter was leaning up on the equipment on her cell phone not paying anyone no mind, so after a stop there for a min and said excuse me I walked to the register to ask for my order. The girl behind the counter said it should be on the shelf and I politely explained that it wasn’t and that the girl in the back was on her phone and not paying attention. She walked to the area and said it was being prepared which I replied my name on the screen show ready, and that I had received the message it was as well. The gentlemen working in the back then said oh yeah it is ready but we are out of the everything bagels as asked for and wanted to know what I wanted in exchange.I asked why they didn’t reach out before I got there to let me know and was told they had them this morning but no longer do, and that when I placed my order when I called I should have asked for an earlier time to pickup. I replied I placed the order on Friday and was previously told to order ahead when requesting certain varieties of bagels. He said oh that they didn’t know and that they were now out and there wasn’t anything that he could do other than give me what I was missing in ones that they had.I said I understand but what I don’t get is why you couldn’t have called or notified me or had the order packed before hand, as there system tells them what to have prepared and to hold certain items for there orders that where placed ahead. The “manager” then came out and basically said what do you want me to do about it and had an attitude during our conversation. I said to her just put two of what you have in it and that a call would have been nice as I would have made other arrangements or just cancelled the order and went elsewhere.This is not the first time this has happened at this location, and it will be the last time we ever visit this location. The store is dirty, the staff are rude and don’t care, I’ve never seen a place that allows there employees on there cell phones while working and making orders and allow them to have headphones on with music while working. This location is not what it once was and I can see why people are not returning.

Atmosphere: 1

Food: 1

Service: 1

J Azure S

Best service in town. Always in great spirits. Food is made to order and is fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Baguette, Greek Salad, Turkey Sandwich, Panera Caesar Salad, Baja Bowl with Chicken

Marian Malone

Sandwich was good, and they sliced my apple!

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Turkey Sandwich, Apple

Art Vandalay

So there was no chicken in my chicken fuji apple salad.......

Service: 1

Mike Foster

The soups and sandwiches are outstanding. Very reasonably priced. Beeb back multiple times.

Atmosphere: 5

Food: 5

Service: 5

Tiffany

My 5+$ Greek yogurt .. gross. Too overpriced for what it is.

Diane Dunn

This Panera Bread offers excellent service. Danielle is an amazing Team Lead. She is friendly and has excellent customer service skills.Parking: They have ample parking spaces and the pparking lot is clean and well lit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Panera Grilled Cheese and Tomato Soup You Pick 2, Turkey Sandwich, Panera Chocolate Chip Cookies, Panera Cookie Varieties

Jen

Food is good . But very bad

Food: 5

Service: 1

Yesenia Lopez

Whatever young gentleman was in drive thru today was nothing short of amazing! So sweet and even read me back my order when I had a question. No attitude or rude at all, seemed very genuine and happy to be there. Thank you very much for your customer service today!!

Atmosphere: 5

Food: 5

Service: 5

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