Panera Bread

970 2nd St NE, Hickory
(828) 327-7928

Recent Reviews

Shae R

Normally a good place, but lately has been bad...serving stale pastries, hard bread, and is always a fight to order. They're constantly out of things, half the time you order you can't get what you want because they're out. Only redeaming quality is the soups.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Broccoli Cheddar Soup

R. Scott Gahs

Not impressed, very dirty, poorly kept and no one seems to care. Doubt I will return.

Atmosphere: 1

Food: 4

Service: 2

GaoSee Vang

I ordered delivery and highly disappointed in the freshness of the ingredients I got in my salad. I could barely eat it, the greens were old and mushy and disgusting. I can’t believe they would even sell it like this. Panera is too expensive to be getting old nasty greens in my salad.

Food: 1

Service: 4

Mary B.

are used to like Panera. But now they have raise their prices and reduced the chicken and toppings in the salads. I ordered the Fuji apple salad with chicken and it only had a single 1 inch piece of chicken a couple of blue cheese crumbles and I couldn't find any dried Fuji slices. $12.59 is too much to pay for just lettuce

Tommy T.

I have a group of friends that gets together for coffee and conversation. Panera is a staple of our visits with, hands down the best deal for daily coffee with the sip club membership. Is there better coffee other places, sure. But that can also cost substantially more money if you go everyday. So, this is a great option. The coffee is good, the service is generally wonderful and that applies to every location I've been to across 4 different states and multiple locations per state. All of the food I have tried is good.

Atmosphere: 4

Food: 5

Service: 5

nine2-5traveler

The desserts are about the best thing on the menu. Staff could definitely use a little training on staff engagement. It's a comfortable place to work but has some limitations.

Atmosphere: 3

Food: 3

Service: 2

Lee Kuyper

Ordered 2 teriyaki chicken bowls. Paid $27 dollars for bowls that had about 4 pieces of broccoli , few pieces of chicken and about 1/3 cup or less of rice!!!! A total rip-off.

Food: 1

Service: 4

Edward Nieves

Unfortunately Panera has lost its touch. Everything is bland, the bagels looked pale and undesirable, the soup was almost tasteless and the people that were at that location seemed to me that they didn't want to be working there. There was no one else, and they still messed up a simple take out for dine in. Not a big deal, but it's the little things that count. Just felt that I was at a different restaurant, felt off here at Panera. I wish they went back to service with a smile, making great baking with passion and tending to customers truly caring for them. It's the second time I've come to this location and leave feeling disappointed. It's a great company with great products, but the delivery is lacking.Panera Team, step up your game and show everyone what you are truly capable of. I believe you guys can do better, because in every state I've visited or lived in Paneras has been a shing star for food, a small bite or desserts. I miss that. Bring it back!Parking: Plenty, comfortable and wheelchair ♿️ access.Kid-friendliness: Snacks and dessert.... white Mac and Cheese and more

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Cinnamon Crunch Bagel, Broccoli Cheddar Soup

Chasity Atwell

Ordered 2 caeser salads they both came without dressing. The only upside was that at least the lettuce was fresh this time : (

Atmosphere: 1

Food: 1

Service: 1

Brittany Wolf

I really enjoyed this location on 127. The food was great, restaurant was clean, staff was super friendly and nice to my kid.Had a much better experience here than the Panera on HWY 70.We'll visit here more often!

Atmosphere: 5

Food: 5

Service: 5

Onyx

Always great food and service. Always clean and well maintained.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Noodle Soup

Jamey Abernathy

They were very friendly at this location and the food was

Atmosphere: 5

Food: 5

Service: 5

Shahed Uddin

Our regular pit stop for Chipotle Chicken!

Atmosphere: 5

Food: 5

Service: 5

Yaimalis Montes

Order online for delivery, when I received my food( Roasted Turkey & Avocado BLT) it was real real sloppy.. seem like they just throw everything and even had bacon and avocado underneath the sandwich! Like really??!! Sloppy work in putting the sandwich together.. Won't be ordering from here anymore.

Macy A.

If I would be able to leave zero stars I would. My mother and I both order lunch from this location today. I had a pepperoni flatbread (cold, covered in sauce, cheese not melted barely edible) while my mother had French onion soup (bone cold). My mom proceeded to ask for the food to either be heated or to receive a new dish. The manager told my mother she would not be able to issue a refund and that my mother would have to go into the dining room and heat the soup up in the microwave. When I called, the manager proceeded to tell me I was wrong to expect for food to be heated prior to being served and lack professionalism in every way possible. We did not want a refund, but simply edible food. If you want good food, skip this particular location (or Panera in general.)

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