Couldn’t try the cheesecake because they couldn’t do Apple Pay. That’s fine because the inside was gross and really didn’t look like it was hitting on much.
A C
Horrible experience. Customer service lacking, atmosphere not good. I cannot believe shrinkflation of the cake slices. A 1 inch thick slice for $3.50 when you can get a regular sized piece for $5.00 anywhere else. Give me a break! If I hadn’t already committed to it I would have laughed in her face and gave it back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bakery
Jeff M.
I bought a couple of slices of cheesecake for Christmas dinner. The slices were thin at six dollars apiece, which I thought was a little steep. Quality was good. It just was a little overpriced for what you got.
Jenny M.
I didn't get any pictures, which is a crying shame! But we gobbled up our desserts in a flash. I've wanted to check this dessert place for a while--I'm a food network fan and saw the owner on Chopped. I was so pumped to see a local! My husband got the OG cheesecake, which is a traditional style cheesecake. I tried a bite and he wasn't wrong! It was super tasty and very good. I got a chocolate cupcake. Holy cow! Super rich chocolatey taste. I ate half and saved the rest for later (it was just as good the next day!) Our service was good! We were there towards the end of their hours--about an hour before closing so they were working on restocking the case and prepping for the next day. The lady said she could help us by adding the fruits to the cheesecake since they didn't have any already prepared.
Ella M.
I as craving banana pudding. Let me be, more specific, a Southerner craving banana pudding. Uncle Cheesecakes, did not disappoint. Creamy and delicious! Maybe a few more bananas...but pretty close to perfection.
Eric H.
Great cheesecakes, but the service is TERRIBLE! I've purchased many items here, but the past two visits I've been astonished about how rude the employees are. I'll sadly no longer support this place.
Keysha Dean
I was so excited to try this place. My daughter told me about Uncle Cheesecake coming to her school so I wanted to support their business. Unfortunately upon arrival my excitement turned to disappointment. Customer Service was Poor. It wasn't clean. Inside the refrigerated case it wasn't clean and had water leaking in it under the cheesecake containers. We ordered 2 cheesecakes slices a strawberry shortcake cheesecake and carrot cake cheesecake. They were old tasting and the carrot cake cheesecake tasted like pumpkin with a hardened top from being refrigerated for days. We sat down the table was covered with garbage bags. We left with stomachaches and disappointed. We really wanted our money back. We will not be returning. Please visit this place before blindly ordering so you can see the quality of the desserts. And where it's being made. Super Sad ???
Atmosphere: 1
Food: 2
Service: 1
Lindsay Kara Finch
Ordered a 10” Oreo cheesecake for a work event and it was a huge hit. I’ve always loved uncle cheesecake and this was no exception. Everyone asked where this cheesecake was from, it was really delicious and ordering was easy! Thanks Uncle!
Sophia Griffith
First time visiting this evening and the cashier was horrible. No customer service skills whatsoever. Did not speak and as we were asking questions she barely made eye contact and seemed as if we were bothering her by even trying to make a purchase.Not even interested in trying the cheesecake at this point.
taylorv915
Found this gem while in a work trip. The pumpkin bread cheesecake was absolutely Devine! My husband also enjoyed the Reese’s. 10/10
I can't believe how disappointed I am with Uncle Cheesecake. I had heard such great things about this place, but my experience was far from positive.First of all, the service was atrocious. The staff seemed completely disinterested in helping customers, and it took forever for them to even acknowledge my presence. When I finally placed my order, they got it wrong not once, but twice! It's not that difficult to make a cheesecake with the right toppings.Now, let's talk about the cheesecake itself. It was dry and tasteless, and it felt like it had been sitting out for days. The texture was terrible, and I couldn't even finish it. I've had better cheesecake from a grocery store.To make matters worse, the prices here are outrageous for the quality of food and service you receive. I felt like I was being ripped off, and it's not something I'm willing to tolerate.I won't be returning to Uncle Cheesecake, and I certainly wouldn't recommend it to anyone else. Save your money and go somewhere else for a delicious dessert and better service.
Rachel
2023:Place has gone down hill. Cheesecake is dry & the portions are not cut equally. The staff is rude & no matter who is working they always have an attitude. Tonight, the young lady working was playing loud EXPLICIT rock music. Very inappropriate & not family friendly. Physical appearance of the place is drab and not super Inviting anymore.2019:Quaint little spot with delicious cheesecake & an enthusiastic owner/family. A must try! They offer gluten free options as well.
Jessica S
We were so excited to finally get to Uncle Cheesecake because we had seen it on PBS. We drove 1 hour from Virginia to try it and had a party of 9 people. When we got there, the establishment was dirty and had limited desserts to offer. It wasn't like it was closing time. It was 6 pm in the evening on a Saturday. The young lady working was also very rude and acted as if we were inconveniencing her by being there. When we asked about the cheesecakes, she huffed and told us it would be an hour. She also did not make eye contact with us and began pulling cupcakes out with her bare hands and didn't wash them after handling money etc... We were very disappointed and wasted our time driving an hour just to be treated horribly and not be able to try anything. We tried to support a local and black-owned business but this service was unacceptable.
Shannel Florence
The strawberry cheesecake is really good. Good slice size. Good service and a good set of choices to choose from. Service was good and fast.
Bill W
Location a bit of a challenge. However once you've been here, finding it again will be no problem. That's because you will be back! Wide variety of flavors to choose from. They also have banana pudding among other treats. Locally owned and family run business. Plenty of parking. If you're too far to make it downtown Greensboro, then this is the place to satisfy your sweet tooth.
Couldn’t try the cheesecake because they couldn’t do Apple Pay. That’s fine because the inside was gross and really didn’t look like it was hitting on much.
Horrible experience. Customer service lacking, atmosphere not good. I cannot believe shrinkflation of the cake slices. A 1 inch thick slice for $3.50 when you can get a regular sized piece for $5.00 anywhere else. Give me a break! If I hadn’t already committed to it I would have laughed in her face and gave it back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bakery
I bought a couple of slices of cheesecake for Christmas dinner. The slices were thin at six dollars apiece, which I thought was a little steep. Quality was good. It just was a little overpriced for what you got.
I didn't get any pictures, which is a crying shame! But we gobbled up our desserts in a flash. I've wanted to check this dessert place for a while--I'm a food network fan and saw the owner on Chopped. I was so pumped to see a local! My husband got the OG cheesecake, which is a traditional style cheesecake. I tried a bite and he wasn't wrong! It was super tasty and very good. I got a chocolate cupcake. Holy cow! Super rich chocolatey taste. I ate half and saved the rest for later (it was just as good the next day!) Our service was good! We were there towards the end of their hours--about an hour before closing so they were working on restocking the case and prepping for the next day. The lady said she could help us by adding the fruits to the cheesecake since they didn't have any already prepared.
I as craving banana pudding. Let me be, more specific, a Southerner craving banana pudding. Uncle Cheesecakes, did not disappoint. Creamy and delicious! Maybe a few more bananas...but pretty close to perfection.
Great cheesecakes, but the service is TERRIBLE! I've purchased many items here, but the past two visits I've been astonished about how rude the employees are. I'll sadly no longer support this place.
I was so excited to try this place. My daughter told me about Uncle Cheesecake coming to her school so I wanted to support their business. Unfortunately upon arrival my excitement turned to disappointment. Customer Service was Poor. It wasn't clean. Inside the refrigerated case it wasn't clean and had water leaking in it under the cheesecake containers. We ordered 2 cheesecakes slices a strawberry shortcake cheesecake and carrot cake cheesecake. They were old tasting and the carrot cake cheesecake tasted like pumpkin with a hardened top from being refrigerated for days. We sat down the table was covered with garbage bags. We left with stomachaches and disappointed. We really wanted our money back. We will not be returning. Please visit this place before blindly ordering so you can see the quality of the desserts. And where it's being made. Super Sad ???
Atmosphere: 1
Food: 2
Service: 1
Ordered a 10” Oreo cheesecake for a work event and it was a huge hit. I’ve always loved uncle cheesecake and this was no exception. Everyone asked where this cheesecake was from, it was really delicious and ordering was easy! Thanks Uncle!
First time visiting this evening and the cashier was horrible. No customer service skills whatsoever. Did not speak and as we were asking questions she barely made eye contact and seemed as if we were bothering her by even trying to make a purchase.Not even interested in trying the cheesecake at this point.
Found this gem while in a work trip. The pumpkin bread cheesecake was absolutely Devine! My husband also enjoyed the Reese’s. 10/10
Restaurantji Recommends
I can't believe how disappointed I am with Uncle Cheesecake. I had heard such great things about this place, but my experience was far from positive.First of all, the service was atrocious. The staff seemed completely disinterested in helping customers, and it took forever for them to even acknowledge my presence. When I finally placed my order, they got it wrong not once, but twice! It's not that difficult to make a cheesecake with the right toppings.Now, let's talk about the cheesecake itself. It was dry and tasteless, and it felt like it had been sitting out for days. The texture was terrible, and I couldn't even finish it. I've had better cheesecake from a grocery store.To make matters worse, the prices here are outrageous for the quality of food and service you receive. I felt like I was being ripped off, and it's not something I'm willing to tolerate.I won't be returning to Uncle Cheesecake, and I certainly wouldn't recommend it to anyone else. Save your money and go somewhere else for a delicious dessert and better service.
2023:Place has gone down hill. Cheesecake is dry & the portions are not cut equally. The staff is rude & no matter who is working they always have an attitude. Tonight, the young lady working was playing loud EXPLICIT rock music. Very inappropriate & not family friendly. Physical appearance of the place is drab and not super Inviting anymore.2019:Quaint little spot with delicious cheesecake & an enthusiastic owner/family. A must try! They offer gluten free options as well.
We were so excited to finally get to Uncle Cheesecake because we had seen it on PBS. We drove 1 hour from Virginia to try it and had a party of 9 people. When we got there, the establishment was dirty and had limited desserts to offer. It wasn't like it was closing time. It was 6 pm in the evening on a Saturday. The young lady working was also very rude and acted as if we were inconveniencing her by being there. When we asked about the cheesecakes, she huffed and told us it would be an hour. She also did not make eye contact with us and began pulling cupcakes out with her bare hands and didn't wash them after handling money etc... We were very disappointed and wasted our time driving an hour just to be treated horribly and not be able to try anything. We tried to support a local and black-owned business but this service was unacceptable.
The strawberry cheesecake is really good. Good slice size. Good service and a good set of choices to choose from. Service was good and fast.
Location a bit of a challenge. However once you've been here, finding it again will be no problem. That's because you will be back! Wide variety of flavors to choose from. They also have banana pudding among other treats. Locally owned and family run business. Plenty of parking. If you're too far to make it downtown Greensboro, then this is the place to satisfy your sweet tooth.