Ordered 3 subs from here, the sub maker accidentally dumped the whole salt shaker on 2 of them. Didn’t say anything and wrapped them up. ( didn’t see him actually dump it just had a pile of salt when bit into it . They where non edible. This is the second time we had to throw away the subs
Atmosphere: 1
Food: 1
Service: 1
Donna Futreal
They took my order online took money out of my account, when I got to store to pick up food they were closed no water.
Atmosphere: 1
Food: 1
Service: 1
Jamie Ramon
No one seems to know how to make a sub the way subway trains them to make it. 2nd time eating here and yet again 2 pieces of meat per side of the sandwich. The last 6 or 7 bites were nothing but bread. The photos are 2 different subs. Now I know that ain’t how they were train not to mention
Atmosphere: 1
Food: 1
Service: 1
Christina Burns
Completely rude people and gave themselves a $2 tip cause they put I ate in. Was working late and grabbed a very quick sandwich and didn't notice. I tried to make funny as I'm working hard too. She didn't even respond at all just gave me a nasty look. If I wasn't watching her make my sandwich I wouldn't have bought it. Watch. Manager never answers either if you call the number on receipt. No ice in machine. I told them and was Completely ignored. Horrible service and I wrote in. Got oh we're sorry but same people. Go 5 or 10 miles to the next one. Many on that road. Never got my $2 back and wasn't about the 2 dollars. She was rude as hell and didn't deserve one dime in the 60 seconds it took her to make my sandwich. Check my reviews. I don't say this about many. EVER
Atmosphere: 5
Food: 5
Service: 1
Cameron Smith
Don't do online orders here! The food is never ready when you arrive and they continue to put new orders ahead of yours while you sit and
Atmosphere: 2
Food: 4
Service: 2
Aimee N.
I was not impressed with the customer service of one of the employees here. She was so unpleasant and made me wait without even acknowledging she would be right with me. The Second Lady smiled and was nice but made my sub and I was ready to check out and she just kept making a to go order that the people weren't even there for instead of cashing me out. They also charged me $3.00 for an egg instead of $1.50. Sandwich was decent.
Sidney Heath
Charged me for rectors meat had like 4 pieces of the chicken teriyaki. Pathetic wouldn’t even give 1 if I could I’m not a vegetarian
THEY STOLE MY MONEY. GO TO JERSEY MIKES IN LELAND INSTEAD!!! I ordered subway meals for my family and I did not receive 2 chips and 2 drinks. I called back and asked for a refund of $6 for products I did not receive and they told me “well we can’t give you a refund because you didn’t grab your drink” even though they keep the cups and bottled drinks behind the counter. Also ordered a Garlic Chicken Sub and it was all sauce and no chicken. Never ordering Subway again in my life.
Savannah Moody
Absolutely gross! Sandwiches are disgusting!! They charged me for stuff I didn’t order and when I came back to get a refund on the extra stuff I didn’t order or even get they refused! They are just trying to keep your money! Don’t go here!
Cameron
I ordered a sandwich, but instead got an attitude lol
Mikquel
I normally eat Subway in Wilmington. This was my first time in this location. Store was immaculate and clean. Staff greeted me upon entering. I felt like family, not just a customer. Food was great.I'll definitely come back to this location again.
Elizabeth Martin
This was terrible! $33 & wouldn’t take a $50 bill. The lettuce was brown & wilted. They were out of meatballs & didn’t apologize or anything, just “we out” - then the mayo on my husbands steak sandwich was old and sour!!!We don’t live here. We are from 4 hours away & stopped here on the way home bc we were hungry, and now $33 later we are still hungry!!No customer service whatsoever and food is disgusting!!!!!!!
I just stopped by there to get some cookies.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Cookies, The Hotshot Italiano, Oatmeal Raisin, Steak Egg & Cheese, Buffalo Chicken, Roast Beef, Garlic Roast Beef
Very good food it's always clean when I go there and very good customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey and Cheese Sub, Pizza Sub, 1 Low Fat Milk, Cookies, Oatmeal Raisin, Egg & Cheese Wrap, Coca-Cola Classic, All-American Club, Veggie Delite, Roast Beef, The Outlaw, The Monster, Turkey Cali Club, 6 Pack Cookie Box
Mya! You're the best. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Ordered 3 subs from here, the sub maker accidentally dumped the whole salt shaker on 2 of them. Didn’t say anything and wrapped them up. ( didn’t see him actually dump it just had a pile of salt when bit into it . They where non edible. This is the second time we had to throw away the subs
Atmosphere: 1
Food: 1
Service: 1
They took my order online took money out of my account, when I got to store to pick up food they were closed no water.
Atmosphere: 1
Food: 1
Service: 1
No one seems to know how to make a sub the way subway trains them to make it. 2nd time eating here and yet again 2 pieces of meat per side of the sandwich. The last 6 or 7 bites were nothing but bread. The photos are 2 different subs. Now I know that ain’t how they were train not to mention
Atmosphere: 1
Food: 1
Service: 1
Completely rude people and gave themselves a $2 tip cause they put I ate in. Was working late and grabbed a very quick sandwich and didn't notice. I tried to make funny as I'm working hard too. She didn't even respond at all just gave me a nasty look. If I wasn't watching her make my sandwich I wouldn't have bought it. Watch. Manager never answers either if you call the number on receipt. No ice in machine. I told them and was Completely ignored. Horrible service and I wrote in. Got oh we're sorry but same people. Go 5 or 10 miles to the next one. Many on that road. Never got my $2 back and wasn't about the 2 dollars. She was rude as hell and didn't deserve one dime in the 60 seconds it took her to make my sandwich. Check my reviews. I don't say this about many. EVER
Atmosphere: 5
Food: 5
Service: 1
Don't do online orders here! The food is never ready when you arrive and they continue to put new orders ahead of yours while you sit and
Atmosphere: 2
Food: 4
Service: 2
I was not impressed with the customer service of one of the employees here. She was so unpleasant and made me wait without even acknowledging she would be right with me. The Second Lady smiled and was nice but made my sub and I was ready to check out and she just kept making a to go order that the people weren't even there for instead of cashing me out. They also charged me $3.00 for an egg instead of $1.50. Sandwich was decent.
Charged me for rectors meat had like 4 pieces of the chicken teriyaki. Pathetic wouldn’t even give 1 if I could I’m not a vegetarian
Restaurantji Recommends
THEY STOLE MY MONEY. GO TO JERSEY MIKES IN LELAND INSTEAD!!! I ordered subway meals for my family and I did not receive 2 chips and 2 drinks. I called back and asked for a refund of $6 for products I did not receive and they told me “well we can’t give you a refund because you didn’t grab your drink” even though they keep the cups and bottled drinks behind the counter. Also ordered a Garlic Chicken Sub and it was all sauce and no chicken. Never ordering Subway again in my life.
Absolutely gross! Sandwiches are disgusting!! They charged me for stuff I didn’t order and when I came back to get a refund on the extra stuff I didn’t order or even get they refused! They are just trying to keep your money! Don’t go here!
I ordered a sandwich, but instead got an attitude lol
I normally eat Subway in Wilmington. This was my first time in this location. Store was immaculate and clean. Staff greeted me upon entering. I felt like family, not just a customer. Food was great.I'll definitely come back to this location again.
This was terrible! $33 & wouldn’t take a $50 bill. The lettuce was brown & wilted. They were out of meatballs & didn’t apologize or anything, just “we out” - then the mayo on my husbands steak sandwich was old and sour!!!We don’t live here. We are from 4 hours away & stopped here on the way home bc we were hungry, and now $33 later we are still hungry!!No customer service whatsoever and food is disgusting!!!!!!!