Loved the rice bowl. My friend’s burger and fries looked terrific. The seating is weird. Low chairs, high tables or the reverse… Hope they work this out. Makes sitting at the bar preferable. Or takeout… Waze takes you to their old Tunnel Road location. They should move their sign on Tunnel over to their new location... The signage on the new building has the Terra Nova name with Loott’s only in the corner of the window.
Atmosphere: 4
Food: 5
Shades of Grey Window Tinting
Love the vibe, love the food, love the beer! So excited to come back!!
Atmosphere: 5
Food: 5
Service: 5
Moe Davis
We were excited to visit Loott House in Swannanoa. If I summed up our visit in two words they would be "disappointed" and "optimistic." Here's why ...Loott House is in the spot that previously housed Native Kitchen, which was our Friday night go-to for several years. On a Friday night, Native Kitchen was always packed and it seemed that every fourth or fifth table was someone from our neighborhood. Their food was great ... I still have a hankering for their gumbo ... and the staff was friendly. Going to Native Kitchen was reminiscent of dropping in at Cheers ... you felt at home. Unfortunately, Native Kitchen became a COVID casualty and shut down for good in 2020.So, we were excited when we heard that Loott House had recently opened in the former Native Kitchen facility. We made a last minute decision to go out to dinner on a Saturday night and we needed to find a place that allowed dogs. I called Loott House and they said dogs were welcome on their covered and heated patio, so Loott House it was. So far, so good.When we got there. the place was less than half full on the inside. There are probably ten tables out on the patio and when we sat down only one other table was in use. When it was Native Kitchen, a host escorted you to your table and then a server took your order, delivered your food, and checked in periodically to see if you needed anything. At Loott House, the only interaction with the staff is when you go up to the bar to place your order. The person who took our order said they'd page us when our food was ready and he pointed to the end of the bar and said that's where I'd come to retrieve it.Our food was ready in about ten minutes. We had the crispy brussel sprouts as a starter, my wife had the arugula salad with salmon as her main and I had a rice bowl with salmon. All of the food was ready at the same time, so we had the starter in conjunction with our main dishes. The brussel sprouts were good. They were coated in a nice vinaigrette dressing and a spicy aioli and had goat cheese, bacon, and pickled onions. The only gripe about our starter was that it was like our main dishes ... lukewarm. The highlight of our main dishes was the salmon. I like crispy salmon, and this salmon was cooked just right ... if only it had been hot. My wife enjoyed her salad. My rice bowl was okay, but it was barely warm. In other reviews, I've raved about the rice bowls at Gan Shan West, and that's become my benchmark for judging rice bowls. The rice bowl at Loott House didn't have near the flavor of the rice bowls at Gan Shan. Had it not been for the salmon I added, the entire dish would have been exceptionally bland.I suspect that from my comments you can see why one of the two words I chose to describe Loott House was "disappointed." So, here's why the other word I chose was "optimistic." Loott House has the potential to become Native Kitchen like. The facility hasn't changed, so it has the bones to build on. The food was underwhelming, but it showed potential. Had it been served hot and had the rice bowl had a little more punch to it, it would have been much better. The menu is very limited: 4 types of salads, 2 types of rice bowls, and several variations of burgers. I wish there was a little more variety ... might I suggest gumbo? Also, while I suppose the serve-yourself format cuts down on operating costs, it's very impersonal. In the hour we were at Loott House the only interaction with had with another human being was when we placed our order.Loott House has only been open for three months. I'm optimistic that some additional time and experience will elevate their execution. The Swannanoa area needs a good non-chain restaurant. We'll see if Loott House can step up and fill that need.
MB4
Kid friendly, dog friendly (enclosed patio), outside area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bunch Burger and Fries, Sweet Potato Waffle Fries
Hal Bryson
I had the Falafel Burger with a side of brussel sprouts -- both delicious. It's essentially a self-serve place, but the staff was efficient and friendly. Brewery onsite means plenty of beer choices; they offer wine also. Menu is on the pricey side, but food portions were generous. Definitely worth another visit.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crispy Brussel Sprouts
Bryanna Bertolino-Larson
So nice to have yummy food back in the
Atmosphere: 5
Food: 5
Service: 5
Miriam W.
I had been following Loott House on social for a while and hadn't managed to find a time to try it. When we had friends in town who were staying in the Black Mountain/Swanannoa area at Christmas, I suggested we go! So glad I did. They had big tables for us to sit at, the food was excellent, beer and wine selections were both great (I was surprised at the variety and quality of the wines especially, as I'm not a big beer drinker and they share space with a brewery). I was enjoying my cheese steak sandwich so much I forgot to take any pictures of food!!! Everyone was very happy with their choices and we enjoyed a great meal. Excited to return and try more menu items.
Atmosphere: 5
Food: 5
Service: 4
Denise R.
Love this place! The atmosphere and drinks are great and the service is so friendly. We will visit whenever we come back to NC.
Riley Kelling
The new location as well as the whole menu are outstanding! Plus Terra Nova Brewing is in the same building!
Atmosphere: 5
Food: 5
Service: 5
Tammy Morrison
Such a cool place! Check out the plant walls. The chicken sandwich and smashburger were very tasty. The bartenders were welcoming and attentive.
It's awesome that swannanoa has a new place but my excitement quickly turned to disappointment. Paying pint prices for 12oz beers and the food is mediocre for the price. I'm in no rush to go back.
Atmosphere: 3
Food: 3
Service: 2
Kirk Swenson
First visit to Loot House and their new space this weekend. We loved it! Small menu but we didn’t have trouble finding food we were excited about. My rice bowl was excellent, my son enjoyed the wings and a burger. Beer menu is limited too, but had an excellent fruited wheat, hazy and stout. We will definitely be back! One request: have a cider option. With the beer and wine choices, you don’t need a tap. Just cans would be awesome.
Atmosphere: 5
Food: 5
Service: 5
David Barley
I don’t relish writing unflattering reviews. But my girlfriend and I both have had our digestive systems upended today.Beautiful space. Expensive menu. Really expensive for what it is. Little for under $15. Self serve, which I don’t mind, but something to be aware of.Crispy brussel sprouts were lukewarm & squishy. The chicken sandwich was too spicy for girlfriend to eat more than a couple bites. And she generally loves spicy food.I wish them well. Hope they improve, but zinged with upset stomachs & buyer’s remorse today.
Atmosphere: 5
Food: 2
Service: 3
Bill S.
First of all my wife and I eat out often. We are staying in the area for the weekend and saw this place and noticed the high reviews. After eating here, it was a stretch to give them 3 stars. First the order your food at the bar, find your own table, pick up your food was clunky but it seems to be the trend lately with lack of available help. Most important is the average to below average food. We got the wings and cheesesteak to share. The cheesesteak was tasty but nothing special. By the way the waffle fries were burned and bad. As far as the wings go I would equate them to below average bar food. I don't enjoy giving restaurants bad reviews but couldn't let others experience this place without my honest feedback. Maybe the beer is good (I didn't have any) but the food is average at best and simply bar food you could get anywhere.
Mr B
Food was great. There is no service, it's all self service and I mean all (except for cooking). I grabbed a spoon from the silverware basket and it was covered in ketchup. They're moving to a new location, I'll try
Loved the rice bowl. My friend’s burger and fries looked terrific. The seating is weird. Low chairs, high tables or the reverse… Hope they work this out. Makes sitting at the bar preferable. Or takeout… Waze takes you to their old Tunnel Road location. They should move their sign on Tunnel over to their new location... The signage on the new building has the Terra Nova name with Loott’s only in the corner of the window.
Atmosphere: 4
Food: 5
Love the vibe, love the food, love the beer! So excited to come back!!
Atmosphere: 5
Food: 5
Service: 5
We were excited to visit Loott House in Swannanoa. If I summed up our visit in two words they would be "disappointed" and "optimistic." Here's why ...Loott House is in the spot that previously housed Native Kitchen, which was our Friday night go-to for several years. On a Friday night, Native Kitchen was always packed and it seemed that every fourth or fifth table was someone from our neighborhood. Their food was great ... I still have a hankering for their gumbo ... and the staff was friendly. Going to Native Kitchen was reminiscent of dropping in at Cheers ... you felt at home. Unfortunately, Native Kitchen became a COVID casualty and shut down for good in 2020.So, we were excited when we heard that Loott House had recently opened in the former Native Kitchen facility. We made a last minute decision to go out to dinner on a Saturday night and we needed to find a place that allowed dogs. I called Loott House and they said dogs were welcome on their covered and heated patio, so Loott House it was. So far, so good.When we got there. the place was less than half full on the inside. There are probably ten tables out on the patio and when we sat down only one other table was in use. When it was Native Kitchen, a host escorted you to your table and then a server took your order, delivered your food, and checked in periodically to see if you needed anything. At Loott House, the only interaction with the staff is when you go up to the bar to place your order. The person who took our order said they'd page us when our food was ready and he pointed to the end of the bar and said that's where I'd come to retrieve it.Our food was ready in about ten minutes. We had the crispy brussel sprouts as a starter, my wife had the arugula salad with salmon as her main and I had a rice bowl with salmon. All of the food was ready at the same time, so we had the starter in conjunction with our main dishes. The brussel sprouts were good. They were coated in a nice vinaigrette dressing and a spicy aioli and had goat cheese, bacon, and pickled onions. The only gripe about our starter was that it was like our main dishes ... lukewarm. The highlight of our main dishes was the salmon. I like crispy salmon, and this salmon was cooked just right ... if only it had been hot. My wife enjoyed her salad. My rice bowl was okay, but it was barely warm. In other reviews, I've raved about the rice bowls at Gan Shan West, and that's become my benchmark for judging rice bowls. The rice bowl at Loott House didn't have near the flavor of the rice bowls at Gan Shan. Had it not been for the salmon I added, the entire dish would have been exceptionally bland.I suspect that from my comments you can see why one of the two words I chose to describe Loott House was "disappointed." So, here's why the other word I chose was "optimistic." Loott House has the potential to become Native Kitchen like. The facility hasn't changed, so it has the bones to build on. The food was underwhelming, but it showed potential. Had it been served hot and had the rice bowl had a little more punch to it, it would have been much better. The menu is very limited: 4 types of salads, 2 types of rice bowls, and several variations of burgers. I wish there was a little more variety ... might I suggest gumbo? Also, while I suppose the serve-yourself format cuts down on operating costs, it's very impersonal. In the hour we were at Loott House the only interaction with had with another human being was when we placed our order.Loott House has only been open for three months. I'm optimistic that some additional time and experience will elevate their execution. The Swannanoa area needs a good non-chain restaurant. We'll see if Loott House can step up and fill that need.
Kid friendly, dog friendly (enclosed patio), outside area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bunch Burger and Fries, Sweet Potato Waffle Fries
I had the Falafel Burger with a side of brussel sprouts -- both delicious. It's essentially a self-serve place, but the staff was efficient and friendly. Brewery onsite means plenty of beer choices; they offer wine also. Menu is on the pricey side, but food portions were generous. Definitely worth another visit.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Crispy Brussel Sprouts
So nice to have yummy food back in the
Atmosphere: 5
Food: 5
Service: 5
I had been following Loott House on social for a while and hadn't managed to find a time to try it. When we had friends in town who were staying in the Black Mountain/Swanannoa area at Christmas, I suggested we go! So glad I did. They had big tables for us to sit at, the food was excellent, beer and wine selections were both great (I was surprised at the variety and quality of the wines especially, as I'm not a big beer drinker and they share space with a brewery). I was enjoying my cheese steak sandwich so much I forgot to take any pictures of food!!! Everyone was very happy with their choices and we enjoyed a great meal. Excited to return and try more menu items.
Atmosphere: 5
Food: 5
Service: 4
Love this place! The atmosphere and drinks are great and the service is so friendly. We will visit whenever we come back to NC.
The new location as well as the whole menu are outstanding! Plus Terra Nova Brewing is in the same building!
Atmosphere: 5
Food: 5
Service: 5
Such a cool place! Check out the plant walls. The chicken sandwich and smashburger were very tasty. The bartenders were welcoming and attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich with Pineapple, Pineapple Slaw, Seasoned Waffle Fries, Cheeseburger
Restaurantji Recommends
It's awesome that swannanoa has a new place but my excitement quickly turned to disappointment. Paying pint prices for 12oz beers and the food is mediocre for the price. I'm in no rush to go back.
Atmosphere: 3
Food: 3
Service: 2
First visit to Loot House and their new space this weekend. We loved it! Small menu but we didn’t have trouble finding food we were excited about. My rice bowl was excellent, my son enjoyed the wings and a burger. Beer menu is limited too, but had an excellent fruited wheat, hazy and stout. We will definitely be back! One request: have a cider option. With the beer and wine choices, you don’t need a tap. Just cans would be awesome.
Atmosphere: 5
Food: 5
Service: 5
I don’t relish writing unflattering reviews. But my girlfriend and I both have had our digestive systems upended today.Beautiful space. Expensive menu. Really expensive for what it is. Little for under $15. Self serve, which I don’t mind, but something to be aware of.Crispy brussel sprouts were lukewarm & squishy. The chicken sandwich was too spicy for girlfriend to eat more than a couple bites. And she generally loves spicy food.I wish them well. Hope they improve, but zinged with upset stomachs & buyer’s remorse today.
Atmosphere: 5
Food: 2
Service: 3
First of all my wife and I eat out often. We are staying in the area for the weekend and saw this place and noticed the high reviews. After eating here, it was a stretch to give them 3 stars. First the order your food at the bar, find your own table, pick up your food was clunky but it seems to be the trend lately with lack of available help. Most important is the average to below average food. We got the wings and cheesesteak to share. The cheesesteak was tasty but nothing special. By the way the waffle fries were burned and bad. As far as the wings go I would equate them to below average bar food. I don't enjoy giving restaurants bad reviews but couldn't let others experience this place without my honest feedback. Maybe the beer is good (I didn't have any) but the food is average at best and simply bar food you could get anywhere.
Food was great. There is no service, it's all self service and I mean all (except for cooking). I grabbed a spoon from the silverware basket and it was covered in ketchup. They're moving to a new location, I'll try
Atmosphere: 3
Food: 5
Service: 2