I've contemplated writing a review for months now but after the lack of customer service I received again today I decided I needed to. After frequenting the Chick-fil-A in Brier Creek for years, I became accustomed to great service with little to no wait time, excellent customer service and hot, fresh and tasty food. However, after moving to the Wake Forest area, this Chick-fil-A is closest to my home and job and I have not received the Chick-fil-A experience that I am used to. Almost every visit I have to wait for my order or I am asked to pull up to a waiting spot for my order to become ready (even when using the Mobile Drive-Thru App). My food has not been consistently hot and fresh, soft drinks had to be returned because of the taste, condiments have been missing, and the food is not as good. If it weren't for my kids wanting to eat here, I would not visit as often as I do. I am not sure what the problem is but I hope that this restaurant improves and is able to provide great food and service consistently to all guests!
Atmosphere: 2
Food: 3
Service: 2
Rix Evans
Ordered chicken cheese egg muffin. Clearly stated on the order. Going down the road, opened & had biscuit instead of muffin. Not a biggie; just thought CFA was a notch above other drive throughs. But apparently not.
Michael Marcinowski
I don't know what happened but ordered 2 orders of chicken strips and only got 2 strips ( not 2 orders). Then ordered a chicken cool wrap(chicken in the name) but there was zero chicken in the wrap, just spinach. Don't charge me the amount of money you do but you can't get the order right when I'm telling the person face to face.
Atmosphere: 5
Food: 3
Service: 3
clarence9108
Fast service, very friendly staff, and great food.
I always order using the app and that is flawless…the pickup process needs a little work.The 1/2 unsweetened tea 1/2 diet lemonade is great…definitely recommend the biscuits.If I could change anything it would be the use of peanut oil for frying.. due to food allergies.
Great location for a Chick-fil-a. Service is fast and accurate and there is even a lane specifically for people that ordered ahead of time using the mobile app so the line moves very quickly.
I love this location. Besides the horrendous parking, the restaurant and employees are amazing! One employee in particular who sometimes goes by the name "Elizabeth" is just the perfect employee to work in God's house of chicken. I highly recommend this location and also highly recommend being anointed by the Holy Lemonade. Just a little splash on your forehead made me feel like I was floating on a cloud of waffle fries. Great job guys, and it was my pleasure ?
Atmosphere: 5
Food: 5
Service: 5
Ashton Harris
I can always count on quality with this crazy crew!
I've contemplated writing a review for months now but after the lack of customer service I received again today I decided I needed to. After frequenting the Chick-fil-A in Brier Creek for years, I became accustomed to great service with little to no wait time, excellent customer service and hot, fresh and tasty food. However, after moving to the Wake Forest area, this Chick-fil-A is closest to my home and job and I have not received the Chick-fil-A experience that I am used to. Almost every visit I have to wait for my order or I am asked to pull up to a waiting spot for my order to become ready (even when using the Mobile Drive-Thru App). My food has not been consistently hot and fresh, soft drinks had to be returned because of the taste, condiments have been missing, and the food is not as good. If it weren't for my kids wanting to eat here, I would not visit as often as I do. I am not sure what the problem is but I hope that this restaurant improves and is able to provide great food and service consistently to all guests!
Atmosphere: 2
Food: 3
Service: 2
Ordered chicken cheese egg muffin. Clearly stated on the order. Going down the road, opened & had biscuit instead of muffin. Not a biggie; just thought CFA was a notch above other drive throughs. But apparently not.
I don't know what happened but ordered 2 orders of chicken strips and only got 2 strips ( not 2 orders). Then ordered a chicken cool wrap(chicken in the name) but there was zero chicken in the wrap, just spinach. Don't charge me the amount of money you do but you can't get the order right when I'm telling the person face to face.
Atmosphere: 5
Food: 3
Service: 3
Fast service, very friendly staff, and great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad, Spicy Chicken Sandwich, Cobb Salad, Dr Pepper
I always order using the app and that is flawless…the pickup process needs a little work.The 1/2 unsweetened tea 1/2 diet lemonade is great…definitely recommend the biscuits.If I could change anything it would be the use of peanut oil for frying.. due to food allergies.
Atmosphere: 4
Food: 4
Service: 4
Great food awesome staff would highly recommend
Atmosphere: 5
Food: 5
Service: 5
I like the location alot, good chicken and fries!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Fast and hot correct
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Nuggets, Deluxe Chicken Sandwich, Grilled Chicken Sandwich, Side Salad, Chicken Noodle Soup, Hash Browns
Nathan was very nice and made sure to get our order right! Great
Atmosphere: 5
Food: 5
Service: 5
This people work pretty hard and they are a team players..they always delivered..keep up the good work..Parking: It's a little tide but it's ok..
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Restaurantji Recommends
We did catering for an event and everything was great. The staff were so nice and willing to assist any way they could!
Atmosphere: 5
Food: 5
Service: 5
Always good, Always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chicken Nuggets
Great location for a Chick-fil-a. Service is fast and accurate and there is even a lane specifically for people that ordered ahead of time using the mobile app so the line moves very quickly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chick-Fil-A Waffle Potato Fries
I love this location. Besides the horrendous parking, the restaurant and employees are amazing! One employee in particular who sometimes goes by the name "Elizabeth" is just the perfect employee to work in God's house of chicken. I highly recommend this location and also highly recommend being anointed by the Holy Lemonade. Just a little splash on your forehead made me feel like I was floating on a cloud of waffle fries. Great job guys, and it was my pleasure ?
Atmosphere: 5
Food: 5
Service: 5
I can always count on quality with this crazy crew!
Atmosphere: 5
Food: 5
Service: 5